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151 W Adams St, Chicago, IL 60603-3601
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (623)
Room & Suite (193)
Dining (26)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Chicago
Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#85 of 213 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at JW Marriott Chicago. Our luxury hotel in downtown Chicago, Illinois is located at LaSalle & Adams and it soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, historic JW Marriott Chicago exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in one of our luxurious hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, JW Marriott Chicago provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
Business Centre with Internet Access
Paid public parking nearby
Paid wifi
Hot bath
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Manicure
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
Bath / shower
Hair dryer
Room service
Safe
Telephone
Wardrobe / wardrobe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English, Russian, Spanish, Arabic and 18 more
Hotel links
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1,805Reviews19Q+A100Room tips
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Popular mentions
Alex G wrote a review 3 Mar
Northbrook, Illinois351 contributions179 helpful votes
We had pretty nice staycation for Valentine's Day. This is fairly old style traditional, even classic, luxe hotel in the heart of the Loop, close to Union Station, Financial District, Millennium Park and other "go to places" in downtown. Got early check in, and upgraded to very nice and spacious suite, as Marriott Platinum Member. Service was good throughout. Well, of course a lot of stuff is closed due to COVID, including Lounge. Florentine is pretty spot for breakfast and lunch, but the food options are limited, and somewhat mediocre. The pool experience was downright bad, once again, due to COVID regulations. Even after making required reservation for 1 hour slot, we couldn't enjoy the pool. It wasn't our idea to share the pool with a bunch of very noisy kids, even without COVID. Other than that, absolutely no complaints, and the value was good too. Recommend for both leisure and business travelers, especially if moderately priced.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
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bethanycos wrote a review Feb 2021
Chicago, Illinois2 contributions
We had a great 24 hours at the Marriott. It was my daughter’s birthday and we did this since she couldn’t have a party. We chose the hotel because the indoor pool was still open and we could reserve a time. FYI—multiple families are still in the pool at the same time if you are conservative about covid, I wouldn’t recommend it. Check in was easy, staff was friendly, room and facilities were very clean. Huge bathroom in the room! I knew this going in, but am still disappointed that as a platinum member the trade off for no lounge or breakfast was only 700 points. For two kids, two adults (no alcohol), we spent $100 on breakfast at the restaurant. There wasn’t a kid menu. Not a good trade. Also—I was surprised no upgrade was available since the the hotel was empty. However—the staff was great (especially at the spa) and we enjoyed our stay.
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Date of stay: February 2021Trip type: Travelled with family
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TravellingJerz wrote a review Jan 2021
Singapore236 contributions33 helpful votes
+1
This hotel is mostly geared towards business travelers. There isn’t much tourist attractions nearby although it is possibly to walk to the Bean. Overall, a splendid hotel with prompt service as expected from a JW Marriott.
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Date of stay: February 2020Trip type: Travelled on business
1 Helpful vote
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Bill wrote a review Oct 2020
Chicago, Illinois152 contributions560 helpful votes
Marriott Titanium. Had a weekend staycation with the wife. If I could choose again, I would have picked another property. Good hard product, below average soft product. Pros: - Location: We live in the city so it was nice to stay in a different part, the Financial District, which is very quiet during the weekend. - The Florentine (on-site restaurant): The food is very good, but the staff at the restaurant is amazing. We ate 3 meals there bc room service is not being offered at this time and the staff was amazing the entire time. They deserve 5 stars. - Rooms: Recently updated rooms. Cons: You know how you can tell the weekend is going to go as soon you deal with check in? That was this situation. - Titanium benefits: The least you can do is acknowledge my loyalty. Lounge is closed, which I understand due to Covid, but 1k points instead of offering a breakfast instead is something I would expect from a Residence Inn or Courtyard. - Requests not followed up: Asked for run of the mill things (water, extra pillows) to be sent up, but required follow up calls and requests to get them. - Front of house staff: I got the feeling that they did not want to be there. I know that the hotel industry is strange right now with Covid and uncertainties. However, I would think that when they do get a guest with loyalty they would make a bit of an effort to make them feel more welcome. If this is how the hotel operates now, I would expect the same during normal times. The restaurant is giving this hotel an average stay vs below average. I will not be back.
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Date of stay: October 2020
Value
Service
Sleep Quality
4 Helpful votes
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Response from Katie Wedster, Guest Services / Front Office at JW Marriott Chicago
Responded 3 Nov 2020
Bill B, Thank you kindly for taking the time to provide your honest feedback and I deeply apologize that your experience has been less than exceptional as one of our loyal guests. As we welcome our guests back to our hotels through the widespread Covid-19 pandemic, we continue to adapt to continued changes in our daily operations, with our focus remaining on cleanliness and guest service. I sincerely appreciate your understanding on the continued modifications. It is clear that we had some missed opportunities during your stay and I appreciate you bringing this to our attention so we can appropriate address as the experience you had is not standard at the JW Marriott Chicago. Thank you as well for recognizing our exceptional team in the Florentine restaurant; it is great to hear the positive experience you had during your dining experience. on property! Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Warm Regards,
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William P wrote a review Sep 2020
Allentown, Pennsylvania193 contributions107 helpful votes
Located just a few blocks from Union Station and in the heart of downtown Chicago the JW Marriott provides an island of peace in a turbulent world. Staff were friendly and engaged. The room was large and spotless. Everyone was practicing covid guidelines. The only negative was that the hotel lobby bar was closed.
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Date of stay: September 2020
Rooms
Cleanliness
Service
2 Helpful votes
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PRICE RANGE
US$215 - US$571 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott chicago hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
610
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Frequently Asked Questions about JW Marriott Chicago
Which popular attractions are close to JW Marriott Chicago?
Nearby attractions include Skydeck Chicago - Willis Tower (0.2 km), The Magic Penthouse (0.2 km), and Hamilton (0.4 km).
What are some of the property amenities at JW Marriott Chicago?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Chicago?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at JW Marriott Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Chicago?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to JW Marriott Chicago?
Conveniently located restaurants include Giordano's, Native Foods Café, and Italian Village Restaurant.
Are there opportunities to exercise at JW Marriott Chicago?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is JW Marriott Chicago located near the city centre?
Yes, it is 0.6 km away from the centre of Chicago.
Are any cleaning services offered at JW Marriott Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Chicago?
The staff speaks multiple languages, including English, Spanish, German, Italian, Russian, Chinese, and Hindi.