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Hilton Garden Inn Chicago Downtown South Loop

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55 E 11th St, Chicago, IL 60605-2313
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (67)
Room & Suite (58)
Pool & Beach (6)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Chicago Downtown South Loop
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#143 of 219 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
Ideally located near the famous Chicago Loop and downtown Chicago, you’ll be within easy reach of a wealth of attractions, including the Art Institute, Grant Park, the Chicago Riverwalk, Navy Pier, Wrigley Field, Skydeck Chicago, State Street Shopping and the Magnificent Mile. Our contemporary rooms offer Keurig coffee makers, comfortable beds, and state-of-the-art technology.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Wifi
Indoor pool
Restaurant
Breakfast available
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Hotel links
Special Offer:Price Match Guarantee
133Reviews8Q+A11Room tips
Traveller rating
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Popular mentions
bobgrgreese wrote a review 10 Sep
Amsterdam, The Netherlands1 contribution
Mold in bathrooms, dirty floors, hair in sink from prior guests. Breakfast provided was not heated properly. Packaged omelette placed in aluminum tray was cold. Toaster was broken and problem was known to management per employee.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Casey K wrote a review Jul 2021
17 contributions1 helpful vote
Hotel's Favourite
I had such a great time in this hotel ! My family and I visited the hotel for my cousins wedding in July. Because of this we needed to arrive earlier than the scheduled arrival time. I called the hotel in the morning and they were extremely helpful in ensuring that we would be able to do an earlier check in. Not only that- but at check in, the lady that I spoke with on the phone even remembered who I was (as we spoke on the phone together) and was extremely friendly and welcoming. Unfortunately I did not get her name, but she is definitely an assest to the team. The hotel was clean, quiet and and in a perfect location in the city. As a fellow team member in Germany- you guys are definitely upholding the Hilton standard and leave every guest feeling as if they are at their home away from home! Every team member there goes out of their way to make sure that every guest is having a 15/10 experience. Thank you so much for making my last days in the States one to remember !
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Please be aware that this is 2 Hilton Hotels in one building. Be aware of taking the correct...
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Response from Taylor Smith, General Manager at Hilton Garden Inn Chicago Downtown South Loop
Responded 26 Jul 2021
caseyk613, It truly sounds like your experience was one for the history books! Each and every member of our staff wants to try and create a unique experience that will be memorable and exciting. The team will love to see your feedback. Please be sure to stay in touch. We will see you soon! Best,
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Megan H wrote a review 10 Sep
1 contribution
Maya Jason helped us during our stay and was fantastic!! Highly recommend this hotel and staff! Great location as well being close to all attractions in Chicago. Maya was great with helping us find best routes to locations and with parking!
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Date of stay: September 2021Trip type: Travelled with family
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Ty Cahoon wrote a review 10 Sep
1 contribution
Hotel was clean and modern......staff was very friendly and personable. Gave us ideas on local places to visit as tourists and places to eat. Beat experience I've had at a hotel in a very long time! Thanks!
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Date of stay: September 2021Trip type: Travelled as a couple
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rickeschuck wrote a review 4 Sep
East Peoria, Illinois1 contribution
AVOID THIS HOTEL… HIGH CRIME!! I have no issue with the hotel, nor the hotel staff. What I have issue is with, is the fact that the valet told me I had to park in front of the hotel in order for them to be liable for the car. I did so… checked into the hotel and my car was stolen as I was literally handing the keys to the valet. Upon watching this, the hotel claimed no liability, leaving me to wait 4 hours for the Chicago police to arrive. This hotel is in a high crime area and ill prepared with security (especially in the valet area).
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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PRICE RANGE
US$92 - US$398 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
146
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Frequently Asked Questions about Hilton Garden Inn Chicago Downtown South Loop
Which popular attractions are close to Hilton Garden Inn Chicago Downtown South Loop?
Nearby attractions include Fox in a Box Chicago (0.4 km), Jazz Showcase (0.4 km), and The Loop (0.4 km).
What are some of the property amenities at Hilton Garden Inn Chicago Downtown South Loop?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Chicago Downtown South Loop?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Chicago Downtown South Loop?
Yes, parking is available to guests.
What are some restaurants close to Hilton Garden Inn Chicago Downtown South Loop?
Conveniently located restaurants include Yolk - South Loop, Eleven City Diner, and Lou Malnati’s Pizzeria.
Are there opportunities to exercise at Hilton Garden Inn Chicago Downtown South Loop?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Chicago Downtown South Loop?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Chicago Downtown South Loop offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hilton Garden Inn Chicago Downtown South Loop?
Many travellers enjoy visiting Garfield Park Conservatory (7.8 km), The Rookery Building (1.2 km), and Macy's on State Street (1.7 km).
Is Hilton Garden Inn Chicago Downtown South Loop accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.