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Waldorf Astoria Chicago

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Traveller (718)
Room & Suite (434)
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Overview
  • Excellent85%
  • Very good9%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“no tipping policy”(101 reviews)
“house car”(89 reviews)
“gold coast suite”(42 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from Waldorf Astoria Chicago
Special Offer: Double Points, Every Stay
Hotel packages
Hotel deals
Offers from Waldorf Astoria Chicago
Special Offer: Double Points, Every Stay
Hotel packages
Hotel deals
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Rooms
12 Jun13 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,540)
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2,479 results
Traveller rating
2,048
240
124
40
27
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LanguageEnglish
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2,048
240
124
40
27
Show reviews that mention
All reviewsno tipping policyhouse cargold coast suiteelysian hotelgas fireplaceluxury suitetv in the mirrorroom servicesoaking tubwet barbeautiful hotelliving roomfour seasonssteam roombottle of champagnerush streetturn down service
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1 - 5 of 2,479 reviews
Reviewed yesterday

I only visited the spa for a 60 minute signature massage and it was the worst massage I've ever had. The masseuse had no idea what she was doing, I actually jolted a few times due to the pain. The locker rooms were a mess,...More

Thank ryanfamily4
Hotel's Favourite
Reviewed 1 March 2018 via mobile

If you have any special requests- they will go above and beyond to grant them. Anything from fresh coffe in the morning or a special housekeeping need pre arrival. I am a diamond member and truly feel that the Waldorf gets it right in terms...More

2  Thank Truth515
Response from Tod C, General Manager at Waldorf Astoria ChicagoResponded 8 March 2018

Dear Truth515, Thank you for staying at the Waldorf Astoria. I am glad the team has done such a wonderful job creating a warm, welcome back and enjoyable atmosphere for you and your family. Jermaine, Ben and Ernest are all truly wonderful and will be...More

Reviewed 1 week ago

For our three day visit to Chicago before heading off to Memphis, we decided to treat our selfs and stay at the Waldorf, and we were not disappointed,From the time we arrived we were made to feel very welcome.The hotel itself is lovely, the rooms...More

Thank graham T
Response from Todd T, General Manager at Waldorf Astoria ChicagoResponded 3 days ago

Dear graham T, Thank you for staying at the Waldorf Astoria Chicago and choosing our hotel for your special treat before your trip. We appreciate all of the compliments you provided about your visit with us like the room layout, welcoming arrival experience provided by...More

Reviewed 1 week ago

Absolutely a beautiful hotel with an amazing staff! Breakfast was absolutely perfect! I took my mom here to celebrate mothers day and Jasmine at the front desk who also took our bags up to our room for us was professional, knowledgeable, and very kind! She...More

Thank Valerie H
Response from Todd T, General Manager at Waldorf Astoria ChicagoResponded 3 days ago

Dear Valerie H, Thank you for staying at the Waldorf Astoria Chicago. I am glad you had a wonderful time for such a special occasions such as Mothers day and the team took great care to ensure your stay was delightful. Thank you for specifically...More

Reviewed 1 week ago

The Waldorf Chicago is the best of all worlds. An incredible staff, great location, terrific spa and nicely appointed suite. Attention to detail and a commitment to guest satisfaction is priority one.

Review collected in partnership with Waldorf Astoria
Thank jackeboy47
Response from Todd T, General Manager at Waldorf Astoria ChicagoResponded 3 days ago

Dear jackeboy47, Thank you for choosing to stay at the Waldorf Chicago and choosing to write a glowing review of your recent visit. We appreciate the kind words and feedback and look forward to your return visits.

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Most Booked Properties in Chicago
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$399 - US$963 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#7 Spa Hotel in Chicago
#14 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$399 - US$963 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#7 Spa Hotel in Chicago
#14 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveller (718)
Room & Suite (434)
Dining (26)
Pool & Beach (8)
Business Centre & Event Rooms (4)
Nearby
Gold Coast
Located just north of The Loop, Gold Coast is one of
Chicago’s most affluent and popular neighborhoods. The
original Playboy, Hugh Hefner, once had a mansion
here. In addition to prestigious hotels, historic
mansions and luxury high-rise apartments, you’ll also
find upscale specialty boutiques and Michelin-starred
restaurants. Walk along Oak Street for your shopping
fix and dance through the night along Rush Street. The
...More
Questions & Answers
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LeggyLawyer
3 May 2018|
AnswerShow all 3 answers
Response from AbeC4 | Reviewed this property |
First, welcome to Chicago. I hope your stay is awesome. From O'hare the closest you can get is Clark and Lake on the Blue Line. From there you can either take a bus, get a Lyft/Uber, walk (it would be a pretty long walk w... More
2
Votes
Lynn R
10 April 2018|
AnswerShow all 6 answers
Response from malloriewilson | Reviewed this property |
I recommend using spothero app. I was able to park next door for 25.00 per day!
2
Votes
Lorraine G
15 July 2017|
AnswerShow all 6 answers
Response from 90Anne | Reviewed this property |
Have you tried contacting the WA concierge? They should be able to suggest something suitable for your anniversary, as well as help with your child friendly concerns. I see no reason why you shouldn't enjoy your stay with... More
1
Vote
Room Tips
"Get the suite if you have young children. Sofa has a pulled out bed for the kids."
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"Go for one with a fire in the winter."
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"All good rooms."
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"Go high with suites, expensive but worth it. I suggest south east view of lakefront and city. Southwest if..."
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