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Waldorf Astoria Chicago

Booking.comUS$839*
View Deal
#15 of 188 Hotels in Chicago
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$1,021*
US$839*
US$1,021*
US$840*
US$1,021*
US$839*
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Waldorf Astoria Chicago
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2,235 Reviews from our TripAdvisor Community

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Showing 2,175: English reviews
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st louis, United States
Reviewed 3 days ago NEW

The hotel really needs to step it up--hardly any dining choices, people smoking at the main entrance, staff can be argumentative and some rooms are not good. I suspect the acquisition by Hilton will make this an average corporate offering

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank sanjays326
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear sanjays326, Thank you for taking the time to share your feedback with us. It is with great regret that I learn that your experience fell far below your expectations. Please accept my most sincere apology for this is certainly not the level of service we pride ourselves in and that we would like for our guests to experience. I...

Hartford, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 20 March 2017 via mobile

We visited Chicago for a 5 day weekend, staying at the Waldorf. Absolutely wonderful! The room was gorgeous and very clean. Great bathroom (tv in one of the mirrors) and plenty of room overall. The bed is also very comfy. The fitness area was great- plenty of treadmills, bikes, etc. and a full spa. We ate in the bar the...

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Helpful?
2Thank Yodaman100
About Hotel's Favourite Review
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Yodaman100, Thank you so much for taking the time to share such candid feedback of your most recent visit with us on TripAdvisor. It gives me such great pleasure to learn that you enjoyed all of the different components of your visit, especially the amenities the hotel offered and our location in heart of our charming Gold Coast. It...

Reviewed 4 days ago NEWvia mobile

Having been to several Waldorf Astoria locations, this did not disappoint albeit a smaller facility than most Waldorf Astoria is known for. It's location in the Gold Coast is perfect. It's a mix or residence/hotel. The rooms are spacious with a built in fireplace during those freezing chicago winters. The facilities were very luxurious. Service and valet were excellent. They...

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Helpful?
Thank doctorownedcarscom
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear doctorownedcarscom, Thank you so much for taking the time to share your feedback of your most recent visit with us. Please know that we highly value your loyalty to the Hilton Brand. I am delighted to learn that you were able to enjoy our Waldorf Driving Experience whilst you were celebrating Mother's Day. Thank you for your very kind...

Reviewed 5 days ago NEW

A great refurbishment of a classic older Chicago high rise provides a luxurious environment for the north side of Chicago. Rooms are beautifully appointed. Attentive staff. Dining facilities are modest but adequate. Nice place

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank michaelpI3900UL
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear michaelpI3900UL, Thank you for sharing your review of your most recent stay at the Waldorf Astoria Chicago. I am delighted to read that you you found our location convenient, our accommodations enjoyable and that our service team was able to provide you with efficient assistance throughout your visit. We will look forward to welcoming you back should your travels...

San Antonio, Texas
Reviewed 1 week ago NEW

Do yourself a favor and don't have high expectations, you will sadly be disappointed. Mediocre service brings this beautiful hotel way down! Worth the price if you are looking for prime location and a comfortable bed after you shop til you drop!

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Marilulpz
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Marilulpz, Thank you for sharing your feedback of your visit with us. It is with deep regret that I learn that your visit was such a disappointment. Please accept my most sincere apology on behalf of the entire team for this is certainly not the level of service that we have been awarded for and that we pride ourselves...

Prior Lake, United States
Reviewed 1 week ago

My daughter and I visited Chicago for a couple days, and we could not be more pleased with our stay at the Waldorf! We never once felt that we were being a bother to the staff if we requested something. They were friendly, helpful and made us feel like we belonged. Our rooms were very clean and had all the...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank 958christineo
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear 958christineo, Thank you for taking the time to share your candid feedback with us. I am delighted to read that you and your daughter had an enjoyable visit. It is rewarding to learn that our service team was friendly and offered you efficient assistance throughout your stay. I am thrilled also to learn that you would like to visit...

West Bloomfield, Michigan
Reviewed 1 week ago

Excellent facility. Location was great. Staff was extremely wonderful . Use of the courtesy car within 2 miles was helpful. Meal places selected by the staff for outside facilities were great. It was also great to test drive Lamborghini sports cars

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank 435kwabenaa
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear 435kwabenaa, Thank you for taking the time to share your candid feedback with us. It gives me great pleasure to learn that you enjoyed our accommodations and amenities, and the opportunity to test drive a Lamborghini this past weekend through our Waldorf Astoria Driving Experiences. I hope it was a weekend of fun and relaxation for you and your...

Tampa, Florida
Reviewed 1 week ago

I visited Chicago a few years ago and stayed at the Four Seasons. While my room at the Four Seasons was slightly dated, everything was in immaculate condition. I saw the Waldorf from the outside on that trip to the Windy City and decided if I ever returned that the Waldorf was the place to stay. Fastforward a few years...

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Helpful?
Thank Shanti G
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Shanti G, Thank you for giving the Waldorf Astoria Chicago the opportunity to serve you and thank you for taking the time to share your feedback with us. I sincerely regret to learn of the various concerns you encountered with regard to the condition of your suite. The cleanliness of our rooms are certainly an essential component of the...

New York, United States
Reviewed 1 week ago

Great Hotel. Happy to see they are undergoing a renovation to upgrade the rooms. spa etc. The hotel is in a great location and central to everything that was crucial to my stay. The staff were friendly and helpful!

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank tommiep582
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear tommiep582, Thank you for your feedback of your most recent stay at the Waldorf Astoria Chicago. I am delighted to read that you found the hotel's location convenient and that our service team was able to provide you with efficient assistance throughout your visit. I am also happy to learn that you are looking forward to seeing the final...

Ankeny, Iowa
Reviewed 1 week ago

The entrance to the hotel is beautiful and sets the stage for your whole experience while staying at the Waldorf. The hotel staff is very kind and helpful. The rooms are big and modern. Gym is clean with the latest in gym equipment.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank gaylew288
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear gaylew288, Thank you for taking the time to share your feedback of your most recent stay at the Waldorf Astoria Chicago. I am truly pleased to learn that our service team was successful in providing you with efficient assistance throughout your visit and that you enjoyed the amenities our hotel offers, especially our Spa & Health Club. We will...

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04/06/2017 05/06/2017
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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 215 room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 7,500 square feet of private event space; Bernard's Bar & Restaurant. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: €365 - €738 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hilton Hotels Direct, Hotwire, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#9 Spa Hotel in Chicago
#13 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Chicago staff and other travellers.
19 questions
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Questions? Get answers from Waldorf Astoria Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are well worth the upgrade.”
261ralphm, 4 May 2017 | Read review
“suite with a balcony-Gold Coast view”
msangalang, 3 Apr 2017 | Read review
“several of their suite types offer private balconies with partial view of lake”
michaeln595, 20 Mar 2017 | Read review
“North views are the best.”
chrishV8466BJ, 20 Feb 2017 | Read review
“Standard rooms seem a strong value. Our suite near the elevator did not have noise issues.”
GoKate, 22 Jan 2017 | Read review
5 of 5
Booking.com
US$839* /night
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Hotels.comUS$840
Waldorf.comUS$839
CancelonUS$1,021
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Prices are for 1 room, 2 adults
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