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Waldorf Astoria Chicago

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#11 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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Waldorf Astoria Chicago
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2,185 Reviews from our TripAdvisor Community

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Showing 2,126: English reviews
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Plymouth, Massachusetts
Reviewed yesterday NEW

When you arrive you are greeted by an elegant courtyard, it reminded me of Paris. The space makes checking in an out very convenient and stress free, you do not feel like you are in the middle of the city. The staff was cordial and helpful. The lobby is beautifully decorated, I particularly noticed their beautiful flower arrangements. Our room...

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Helpful?
Thank Gomez1000
Tegucigalpa, Honduras
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I had previously stayed here and had an exceptional stay. So I decided to return to celebrate valentines day. My return stay was just as good. First, the hotel is very beautiful. Classic style, but not over the top or gaudy. Also modern and functional. Second, the service. Outstanding. The service is unbelievable. I was greeted and assisted with a...

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Helpful?
2Thank ORD-TGU
About Hotel's Favourite Review
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear ORD-TGU, Thank you so much for visiting with us again at the Waldorf Astoria Chicago and for celebrating such a special day with us. Please know that we highly value and appreciate your loyalty. Thank you for your positive feedback pertaining to our service team. I have shared it with the entire staff for comments like yours are what...

Reviewed yesterday NEW

I really enjoyed my stay here. It's a bit pricey, but if you got the bread to spend it's well worth it! Take advantage of the Mercedes Benz drop off. Also use the pool and the fitness center. Such a great place to stay when you're in Chicago. If you are a Chicago resident, you must stay here at least...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Mitchell M
Plymouth, Michigan
Reviewed 2 days ago NEW

Beautiful service and excellent amenities. We stayed for a weekend to celebrate my son's 14th birthday. Every detail was of the highest level. The luxury suite worked very well for mom to have a separate bedroom space and the boys to have the living area and own powder room.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank C509YPmaryw
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear C509YPmaryw, Thank you so much for choosing the Waldorf Astoria Chicago to celebrate your son's birthday and thank you for taking the time to share your feedback with us. I am truly pleased to learn that you enjoyed staying in one of our Luxury Suites. Thank you for your kind comments pertaining to our service team. They have been...

Charleston, South Carolina, United States
Reviewed 3 days ago NEW

My daughter and I spent a few days in this hotel for Spring Break. The hotel is beautiful; the room was luxurious and the staff was beyond amazing. This hotel is convenient to everything in downtown Chicago. But it's the staff who made it memorable for us!

Review collected in partnership with Waldorf Astoria
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Helpful?
1Thank Allison R
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Allison R, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your Spring Break trip to Chicago, and thank you for sharing your candid feedback with us. It gives me such great pleasure to learn that you and your daughter had a pleasant visit, and most importantly, that our team was able...

Washington DC, District of Columbia
Reviewed 6 days ago NEW

Amazing hotel with amazing service! Beautiful hotel! Loved the fireplace, amazing cocktails and the friendly staff. Had car service within 2 mile radius that was complimentary and that was very helpful for business meetings.

Review collected in partnership with Waldorf Astoria
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Helpful?
1Thank 40samisumi
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear 40samisumi, Thank you for sharing your review of your most recent visit with us on TripAdvisor. It gives me such great pleasure to read that you found comfort in one of our rooms and that you enjoyed the various unique amenities the hotel offers, especially the warmth of the fireplace in your room and our House Car Service. Thank...

Overland Park, Kansas
Reviewed 1 week ago

My family stayed four nights at the Waldorf for my wife's 50th birthday weekend. I don't have enough time to express how incredible the entire visit was for my family. The service is definitely a focus for their staff. Each time we returned from our day or night we were greeted as if we were family members(that they like:)). The...

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Helpful?
1Thank michael n
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear michael n, Thank you so much for celebrating your wife's special birthday with us. I am delighted to learn that you and your family had an enjoyable visit. Thank you for your very kind remarks pertaining to our service team. It is truly rewarding to read that the service provided was able to make your visit a little more...

Boston, Massachusetts
Reviewed 1 week ago

The hotel is beautifully appointed and in a perfect location. The staff is warm and caring and there at every turn. We enjoyed the food and beverage, facilities and found it almost sad to depart. It is a special team and in a very competitive luxury market in Chicago it is among the best. Kudos to the team and thank...

Review collected in partnership with Waldorf Astoria
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Helpful?
1Thank mnovota
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear mnovota, Thank you so much for your very kind feedback pertaining to your most recent stay with us. It is truly rewarding to read that our team was successful in making your visit with your family a little more enjoyable. I have shared your kind words with the entire team for comments like yours are what inspire our efforts...

Hartford, Connecticut
Reviewed 1 week ago via mobile

We visited Chicago for a 5 day weekend, staying at the Waldorf. Absolutely wonderful! The room was gorgeous and very clean. Great bathroom (tv in one of the mirrors) and plenty of room overall. The bed is also very comfy. The fitness area was great- plenty of treadmills, bikes, etc. and a full spa. We ate in the bar the...

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Helpful?
1Thank Yodaman100
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Yodaman100, Thank you so much for taking the time to share such candid feedback of your most recent visit with us on TripAdvisor. It gives me such great pleasure to learn that you enjoyed all of the different components of your visit, especially the amenities the hotel offered and our location in heart of our charming Gold Coast. It...

Reviewed 1 week ago via mobile

This property is lovely and so well staffed. From the first moment when I pulled into the drive to the last moment when I checked out, the service was amazing. My suite was so comfortable, I barely wanted to leave it to enjoy the joy that is downtown Chicago. The suite was well stocked with beverages and snacks. The linens...

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Helpful?
2Thank Susanne B
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Susanne B, Thank you so much for taking the time to share your feedback of your most recent visit with us. I am delighted to learn that you found comfort in one of our suites and you enjoyed the amenities it had to offer, especially the warmth of its fireplace. Thank you for your positive remarks with regard to...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: €345 - €700 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com and Jetsetter so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#7 Spa Hotel in Chicago
#11 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Chicago staff and other travellers.
17 questions
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Questions? Get answers from Waldorf Astoria Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“several of their suite types offer private balconies with partial view of lake”
 of 5 bubbles michaeln595, 20 Mar 2017 | Read review
“North views are the best.”
 of 5 bubbles chrishV8466BJ, 20 Feb 2017 | Read review
“Standard rooms seem a strong value. Our suite near the elevator did not have noise issues.”
 of 5 bubbles GoKate, 22 Jan 2017 | Read review
“My favorite room is the Astoria Suite with fireplace and terrace!”
 of 5 bubbles Mom2MGirls, 18 Jan 2017 | Read review
“If possible try to get a balcony at least”
 of 5 bubbles R8789GRmarkw, 6 Jan 2017 | Read review
5 of 5