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Holiday Inn Chicago O'Hare

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611 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Ciudad Madero, Mexico
Reviewed 1 August 2014

i like the location because is like 8 minutes to go walking to the train station, great for go down town, also one big famous outlets are on the next train stop in rosemont, also the shuttle for go to the airport makes easier to be on this hotel, about the front desk staff is very friendly, they knows the...

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Helpful?
1Thank 93campos
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi 93campos, Thank you so much for your kind words! We are very pleased that you enjoyed your time at our hotel and restaurant. I am especially happy to hear your feedback on our quiet rooms and pool area. Thanks again and we hope to see you again in the near future!

La Crosse, Wisconsin
Reviewed 30 July 2014

I booked for 2 nights at this hotel. I had to pass a USMLE exam and service was good. Room was clean and they have frige, microwave, HD TV, two queen beds and nice view from the window. The bad thing is there is heavy construction site near the hotel and nothing fancy to see. The location is fairly close...

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Helpful?
Thank Bravo1982
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Bravo1982, Thank you for your feedback, we truly appreciate it. We are pleased that you were able get a relaxing nights sleep before your USMLE exam. Thanks again and we hope to see your during your next trip to the Chicago area!

Charlotte, NC
Reviewed 24 July 2014 via mobile

The front desk staff is great, very friendly and helpful. Location is good, close ro the airport (which makes it a little loud). Rooms are clean but very old and in need of an update. Breakfast buffet is grose and way overpriced. I will not stay here again.

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Helpful?
Thank girons
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear girons, Thank you for staying with us and leaving such a detailed review. I am glad to see that you left some feed back on what you liked as well as what fell below your expectations. I certainly appreciate the compliments on the staff and the level of service provided. I am truly sorry to hear that the breakfast...

Madison
Reviewed 7 July 2014

Stayed the night before my 6 am flight and left my car for 3 days. The check in was efficient and had posted times for the shuttle so I didn't need to worry about early morning transfer. Room was very clean and quiet. Parking on the second level was ok, but I couldn't find a direct access to the hotel...

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Helpful?
Thank JK2748
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi JK2748, Thank you for your feedback. I am happy to hear that you enjoyed our clean and quiet rooms. I am sorry for the inconvenience you encountered entering our building from the 2nd floor parking garage. We value your feedback and will document and review these procedures. Thanks again and we hope to see you during your next trip...

Fishers, Indiana
Reviewed 6 July 2014

Travelled to Chicago to celebrate our son's graduation from Columbia College. Downtown options were ridiculous...so we ending up pushing closer to the airport where accommodations were at least reasonably priced for the area. The rooms were comfortable. Traffic was a bit of a challenge due to construction. There seemed to be more people than parking, but we managed. This was...

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Helpful?
1Thank Kn00kie
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Kn00kie, Thank you for taking the time to review our property. It is pleasing to know that our comfortable rooms worked suitably for your needs. I am disappointed to know you did not enjoy your overall experience with us, and apologize for the parking situation. Thank you for bringing this up to our attention and rest assured, these issues...

Chicago, Illinois
Reviewed 6 July 2014

If you don't plan to spend a lot of time in a hotel room but want to do the city at a reasonable price this is a usually a great deal. Across the (busy) street you can easily get on the blue line and take it into the city. The rooms are clean. They do need to add more parking...

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Helpful?
Thank HMRUNI
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi HMRUNI, Thank you for your comments. I am glad that you were able to enjoy our close proximity to the Cumberland Blue Line station and our clean rooms. We hope that you will return during your next trip to the Chicago area.

Birmingham, United Kingdom
Reviewed 6 July 2014

This hotel is about three miles from the airport. I was put there by the airline after missing my connecting flight home on 4th July. The room was fine, but I was kept awake for hours by the noise of fireworks, so I am guessing that the double glazing is a bit tired. The person on the front desk when...

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Helpful?
Thank Margaret F
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

We regret that the service provide was not welcoming. Our priority is to ensure all guests receive superior customer service. We appreciate your comments and thank you for bringing these concerns to our attention. We hope you give us another opportunity on you next visit to Chicago.

Pittsburgh, Pennsylvania
Reviewed 4 July 2014

We had several hotels to pick from but choose this holiday inn....bad choice. No mater what we asked for the answer was "no". Triple a discount...yes but not for you so, no. Clean bathtub? No silly traveler. But you have a hot tub? No. Ahh but you have breakfast? Yes if you want to pay $14 for the slop at...

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Helpful?
Thank hiplain1
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Your feedback is very important to us. We apologize for the inconvenience during your stay. I assure you that our priority is to make all of our guest feel welcomed. If you have time, I would like to learn more about your visit to our property. You can contact me directly at 773-693-5800 or by email mramirez@lakhanihospitality.com.

Las Vegas
Reviewed 4 July 2014

The airline set us up here after getting bumped for one night. The front desk agent, Steve was very friendly and helpful. Let us have late check out and supplied some toiletries. Room was clean and set up comfortably. Only problem, did not care for pool set up.

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Thank VegasCraig777
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Thank you for taking the time to share your comments. We are glad Steve was helpful during your stay. We look forward to seeing you on your next visit to Chicago.

Monterrey, Mexico
Reviewed 3 July 2014

The Hotel and service is regular, but for the price you are paying you could afford any other hotel nearby. Also you would expect the breakfast is included, but it isn't and they charge you $14 (which I didn't know until i had finished eating just a piece of bread. The appearaance and furniture of the hotel is old looking...

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Helpful?
Thank Luis Carlos R
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

We regret that we were unable to meet your expectations. We appreciate your comments and thank you for bringing these concerns to our atention. We hope you do give us another opportunity to stay with us on your next visit to Chicago.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 

Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631-2915 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Region: United States > Illinois > Chicago > O'Hare
Price Range: €97 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn
Hotel Style:
#7 Best Value Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago O'Hare staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The noise level is good from any location.”
 of 5 bubbles tomi425, 14 Feb 2017 | Read review
“Enjoy the comfort of space to fit personal accommodation.”
 of 5 bubbles brandonreed86, 22 Nov 2016 | Read review
“Find another hotel”
 of 5 bubbles 677erneste, 26 Sep 2016 | Read review
“Near to the airport!”
 of 5 bubbles RebecaL16, 15 Sep 2016 | Read review
“High floor rooms have great Chicago view”
 of 5 bubbles Maciexx, 31 Aug 2016 | Read review
5 of 5