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Holiday Inn Chicago O'Hare

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597 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Chicago O'Hare
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Showing 544: English reviews
Fishers, Indiana
Reviewed 6 July 2014

Travelled to Chicago to celebrate our son's graduation from Columbia College. Downtown options were ridiculous...so we ending up pushing closer to the airport where accommodations were at least reasonably priced for the area. The rooms were comfortable. Traffic was a bit of a challenge due to construction. There seemed to be more people than parking, but we managed. This was...

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Helpful?
1Thank Kn00kie
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Kn00kie, Thank you for taking the time to review our property. It is pleasing to know that our comfortable rooms worked suitably for your needs. I am disappointed to know you did not enjoy your overall experience with us, and apologize for the parking situation. Thank you for bringing this up to our attention and rest assured, these issues...

Chicago, Illinois
Reviewed 6 July 2014

If you don't plan to spend a lot of time in a hotel room but want to do the city at a reasonable price this is a usually a great deal. Across the (busy) street you can easily get on the blue line and take it into the city. The rooms are clean. They do need to add more parking...

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Helpful?
Thank HMRUNI
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi HMRUNI, Thank you for your comments. I am glad that you were able to enjoy our close proximity to the Cumberland Blue Line station and our clean rooms. We hope that you will return during your next trip to the Chicago area.

Birmingham, United Kingdom
Reviewed 6 July 2014

This hotel is about three miles from the airport. I was put there by the airline after missing my connecting flight home on 4th July. The room was fine, but I was kept awake for hours by the noise of fireworks, so I am guessing that the double glazing is a bit tired. The person on the front desk when...

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Helpful?
Thank Margaret F
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

We regret that the service provide was not welcoming. Our priority is to ensure all guests receive superior customer service. We appreciate your comments and thank you for bringing these concerns to our attention. We hope you give us another opportunity on you next visit to Chicago.

Pittsburgh, Pennsylvania
Reviewed 4 July 2014

We had several hotels to pick from but choose this holiday inn....bad choice. No mater what we asked for the answer was "no". Triple a discount...yes but not for you so, no. Clean bathtub? No silly traveler. But you have a hot tub? No. Ahh but you have breakfast? Yes if you want to pay $14 for the slop at...

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Helpful?
Thank hiplain1
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Your feedback is very important to us. We apologize for the inconvenience during your stay. I assure you that our priority is to make all of our guest feel welcomed. If you have time, I would like to learn more about your visit to our property. You can contact me directly at 773-693-5800 or by email mramirez@lakhanihospitality.com.

Las Vegas
Reviewed 4 July 2014

The airline set us up here after getting bumped for one night. The front desk agent, Steve was very friendly and helpful. Let us have late check out and supplied some toiletries. Room was clean and set up comfortably. Only problem, did not care for pool set up.

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Helpful?
Thank VegasCraig777
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Thank you for taking the time to share your comments. We are glad Steve was helpful during your stay. We look forward to seeing you on your next visit to Chicago.

Monterrey, Mexico
Reviewed 3 July 2014

The Hotel and service is regular, but for the price you are paying you could afford any other hotel nearby. Also you would expect the breakfast is included, but it isn't and they charge you $14 (which I didn't know until i had finished eating just a piece of bread. The appearaance and furniture of the hotel is old looking...

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Helpful?
Thank Luis Carlos R
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

We regret that we were unable to meet your expectations. We appreciate your comments and thank you for bringing these concerns to our atention. We hope you do give us another opportunity to stay with us on your next visit to Chicago.

Lyons, Kansas USA
Reviewed 3 July 2014 via mobile

This hotel is ok for a quick one night stay, probably that's it. Love the fact it has a bar and restaurant and the food and drinks were great. The reception staff during check wasn't very knowledgable about her job and wasn't very friendly either. Then during check out we had just the same kind of employee, didn't really want...

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Helpful?
Thank RebeccaME23
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Valued Guest, We regret that we were not able to meet your expectations on the service provided by our staff. Our priority is to provide exceptional customer service and to ensure all have a memorable experience.Thank you for bringing this these concerns to our attention. Please let us know if there is anyhting we can do to make this better.

Dayton, Ohio
Reviewed 29 June 2014

We picked this hotel because it's close to Chicago and public transport and has free parking. Ended up with a wonderful service, great free breakfasts, and an outdoor pool. Since we went there in summer - the outdoor pool was a big win with the kids - probably not useful in the winter months. Because of the road construction -...

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Helpful?
Thank Louis P
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

We're so glad you found our location to be convenient and accommodating to your needs. We really appreciate the time you took to write this review. We will see you on your next visit to Chicago.

Richmond, Virginia
Reviewed 26 June 2014

We stayed here for a night on a layover at O'Hare. We got the room for something around 55 bucks via priceline bidding (and not knowing the hotel name until after booking and paying) and were totally happy with our choice. While the rooms were a little dated, they were nice and clean, and the restaurant in the hotel had...

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Helpful?
Thank E-Coast-Travel-Gal
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Thank you for taking the time to write this review. We're so glad you ejoyed your stay with us. We will be waiting for you on your next trip to Chicago.

Reviewed 26 June 2014

My entire trip to Chicago was extremely stressful... Finally, I booked a hotel at the Hyatt and they couldn't find my reservation... Obviously I didn't want to stay there anymore, so I called HolidayInn- best decision ever. I arrived to smiling faces and a warm greeting. Then I ate at their restaurant which was very tasty. The next day they...

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Helpful?
Thank Jessica E
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Thank you for taking the time to write this review. We enjoy making our guests experience memorable.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 

Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631-2915 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Region: United States > Illinois > Chicago > O'Hare
Price Range: €90 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn
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Questions & Answers

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Questions? Get answers from Holiday Inn Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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