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Hilton Chicago O'Hare Airport

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3,093 Reviews from our TripAdvisor Community

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Showing 2,762: English reviews
Granger, Indiana
Reviewed 13 November 2015 via mobile

I stayed overnight for a business meeting attended by people from across the country. The convenience of being located onsite at O'Hare cannot be over emphasized. This was great. The hotel has nice amenities including gym and indoor pool facilities that are complimentary. Exit to the city can be done, but you are 45 minutes to the loop and downtown....

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Helpful?
1Thank Steve D
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Steve D: Thank you so much for taking the time to write such a positive review about us on Trip Advisor. We are thrilled to know that you were very satisfied with every part of your stay. We appreciate your choosing to stay with us, and it will be our pleasure to welcome you back again in the future....

Reviewed 12 November 2015

Lovely room and you can't beat the convenience when you have an early flight but I was shocked that they charged me $20 to use the fitness room. I paid because it was 6 AM but I was not happy. Very comfortable bed.

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1Thank Sarina S
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Sarina S: Thank you for your review about us on Trip Advisor. We are glad that you were pleased with our location and your accommodations. We do have a full service, staffed Fitness Center, and there is a charge to use the facility unless you are a Hilton HHonors Diamond, Gold or Silver member. The pool, sauna and steam...

Arroyo Grande, California
Reviewed 11 November 2015

I appreciated a close place to stay and the food was good and the room clean! I have heard mixed reviews but my experience was perfect and the staff was so helpful and kind about being a traveler at ORD! Thanks!

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Helpful?
1Thank puptravelw
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear puptravelw: Thank you so much for your positive comments about us on Trip Advisor. We're happy when you're happy! We appreciate your choosing to stay with us and it will be our pleasure to welcome you back again in the future! Sincerely, Anna Falco Executive Office

Edinburgh, United Kingdom
Reviewed 11 November 2015 via mobile

We stayed here for 5nights in the summer. Hotel is located right next to the airport. This hotel has direct link to the train stations to get to other terminals or train stations. Hotel was perfect could not have asked for much more. Staff very friendly and always willing to help us tourists out. Room was very spacious. Maids always...

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Helpful?
1Thank Gary S
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Gary S: Thanks so much for the high ratings and nice comments you posted about us on Trip Advisor. We're glad to know that you had a longer stay with us and that you enjoyed every bit of it. This is very important to us. We appreciate your choosing to stay with us, and it was our pleasure to...

Queretaro, Mexico
Reviewed 9 November 2015

A magnificent hall and a top-calls front desk would welcome you while you make your entrace at this hotel. Well, don't expect more as this is pretty much everything you get. I had room 6409. A mid-sized 20 sqm room with a hot tub. I am a shower-person instead. But this is not the point. What really upsets me is...

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Helpful?
1Thank Leonardo Sergio d
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Leonardo Sergio d: Thank you for your feedback about us on Trip Advisor. We are very sorry if you did not get a restful sleep and were not completely satisfied with your room type. We do have all sound-proof windows that block out most noise from the outside. There are extreme circumstances where wind is very high, and depending...

Winston-Salem, United States
Reviewed 9 November 2015

Room was old and shabby. There was a weird panel open in the bathroom wall which creeped me out. It was also filthy. The plate on the lock on the front door was broken making locking the bottom lock almost impossible. 24/7 room service was no where to be found. The hotel operator and I had to keep calling each...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Joanne M
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Joanne M: We are very disappointed to learn about the poor experience you had with us. This is certainly not typical of the high standards we strive to maintain in our product and service, and for this, we truly apologize. I will write to you directly to obtain more details that will better help us to research internally on...

Boulder, CO
Reviewed 9 November 2015

This hotel has a great location on property at ORD but.....that is where it all ends. The place is an overused pit of a hotel and is in need of some serious updating and/or deep cleaning. My son and I needed to stay there one evening after missing the last flight on our connection due to multiple air traffic delays....

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Helpful?
2Thank The_American_Couple
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear The_American_Couple: We are very sorry to read the comments you posted about us on Trip Advisor. We work hard to ensure for the satisfaction of all our guests, and we apologize for falling short of your expectations. Typically, our slower time is after 11PM and we have less staff scheduled at our front desk. We also schedule our team...

Toronto, Canada
Reviewed 8 November 2015

Conveniently close to airport. ZERO bang for your buck. Horrible service, grossly over priced for what you get. Took me 1 hour to connect to internet. Would NEVER stay here again. As a Hilton Honours member I was extremely let down.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Carol D
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Carol D: We feel badly to read the review you posted about our hotel on Trip Advisor. We strive to offer a quality product and service to all our guests and are very sorry this was not reflected to you. I will write to you directly to obtain further details as I would be happy to look into the...

Oakland, CA
Reviewed 7 November 2015

Flight got cancelled (thanks United) and had to find last minute lodging. Hilton Rosemont, which is nicer was booked, as was everything else in area, so took this. A huge advantage was proximity to airport, a 2 minute walk to Terminals. For a 6 am flight this was very nice. Room was expensive but had nice view of runways and...

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1Thank kev1438
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Tulpe1: Thank you very much for your nice comments about us on Trip Advisor. We will be sure to share your comments with Pedro and the rest of our management team. We're glad you enjoyed your stay with us and we hope you will visit us again in the future. We appreciate your choosing to stay with us. Sincerely,...

London, United Kingdom
Reviewed 7 November 2015

Last stayed here 15 years ago and not much has changed; tired and basic. Rates were eye watering; on top of room charges we also used meetings facilities for a board meeting; if you wanted to step out for a coffee discussion there were no tables except the café where there as a minimum $15 per head charge to sit...

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Helpful?
1Thank Jon39
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Jon39: We are very sorry to read about the poor impression you received at our hotel per your comments on Trip Advisor. We assure you that your comments are important to us and are being shared with our management team. All of our meeting rooms and corridors were recently renovated. We will be replacing the carpeting in our lobby...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Chicago, IL 60666
Region: United States > Illinois > Chicago
Price Range: €135 - €325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Orbitz, Travelocity and Priceline so you can book your Hilton Chicago O'Hare Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton
Hotel Style:
#66 Luxury Hotel in Chicago
#82 Romantic Hotel in Chicago
#86 Family Hotel in Chicago
#94 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago O'Hare Airport staff and other travellers.
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Questions? Get answers from Hilton Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else - Park and ride from another hotel!”
 of 5 bubbles jenniferwD9276FN, 24 Mar 2017 | Read review
“It seems that all rooms are very quiet. You need to state when you arrive if you wish to have a view on the runways.”
 of 5 bubbles swiffy_new, 21 Mar 2017 | Read review
“Best option would be runway view - just impressive, if you have a passion for aviation...”
 of 5 bubbles malefisohu, 18 Mar 2017 | Read review
“Rooms on south side are quieter”
 of 5 bubbles bernadetteb229, 11 Mar 2017 | Read review
“Book in advance or try to qualify for any discount possible”
 of 5 bubbles andresr61, 7 Mar 2017 | Read review
5 of 5