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I've stayed at this hotel several times but this may be my last as I slept terribly due to the FIRM mattress. I asked at the desk if they offered rooms with softer mattress but they said they were all the same. I even took...More
1 Thank B2493DYkathyl
Response from tpaulj, Manager at Central Loop HotelResponded 15 June 2017
Thank you for taking the time to post a review of your recent stay with us. I am sorry that you did not find our mattresses comfortable on this particular stay.
Thank you for pointing out the many complimentary amenities that we offer...More
Best perk was the very kind and courteous staff. Room wars quiet, clean, and easy to sleep in. Conveniently located. The water bottle filling station was wonderful! Great wifi connectivity. We stayed for work, so I can't say if it's a good value for money...More
There was no AC in the whole building for two nights in a row. Apparently, its an old building that it set up to either cool or heat. They should be able to switch it from one mode to the other, when the weather changes....More
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From the moment we checked in staff were rude and seemed like customers were a bother, we barely got a hello upon arrival. We stayed 3 nights and departed on the 17th. Realising my partner left 2 quite expensive jackets in the closet of the...More
Nothing too fancy but clean with friendly staff and everything you would need close by. Missed having a small fridge in the room but the free bottled water was a nice perk. Rooms were small so don't expect to stay here with a family.
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.