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Holiday Inn Express Hotel Cass

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Traveller (291)
Room & Suite (261)
Dining (56)
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Overview
  • Excellent25%
  • Very good46%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“rooms are small”(117 reviews)
“great location”(241 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel Cass
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Hotel Cass
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,105)
There are newer reviews for Holiday Inn Express Hotel Cass
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983 results
Traveller rating
247
448
189
66
33
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247
448
189
66
33
Show reviews that mention
All reviewsrooms are smallthe magnificent milegreat locationfree breakfastyogurttwo blockstrader joesdowntown chicagothe breakfast areamag mileplace to sleepnavy piermichigan avefront desk staffwalked everywherean older hotelself park
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451 - 455 of 983 reviews
Reviewed 7 July 2014

This hotel is within walking distance of Navy Pier, Lincoln Park Zoo (about 2.5 miles but a nice walk) and the heart of the city. The rooms are small but clean and the beds are very comfortable. The breakfast is decent. We would stay again...More

Thank jpbiwer
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 14 July 2014

Hi jpbiwer, Thank you very much for writing a review. I am happy to hear you enjoyed our location, and the complementary hot breakfast. Thank you so much again. Hope to see you soon.

Reviewed 3 July 2014

If you are in Chicago, this Hotel is right for you, nice rooms, size of rooms are typical, the staff is wonderful they are caring and attentive at every turn. Please give them a chance hotel is close to everything, we were able to walk...More

Thank Ike1970
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 14 July 2014

Hi Ike1970, Thank You for taking the time to write a review. I am happy to hear that you enjoyed our location right in the heart of downtown Chicago, steps away from the best food, shopping and attractions. We would love to have you again...More

Reviewed 29 June 2014

We have a family of 5 and arrived on a Sunday and left on a Wednesday to book 2 rooms on the 8th floor. The rooms are small but clean and served our purpose. The service from the front desk to the cleaning staff was...More

Thank benzacki
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 30 June 2014

Hello benzacki, thank you for your review. Thank you for choosing to spend you family vacation at the Hotel Cass. I am glad you took advantage of our location right in the heart of downtown Chicago, steps away from the city's finest shopping, dining and...More

Reviewed 29 June 2014

A small hotel in a refurbished old building with very small but clean rooms that come with the minimal services and basic amenities one can expect from a budget hotel. Free daily breakfast is also provided in a dining area with limited seating. You can...More

1  Thank Y880
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 30 June 2014

Hi Y880, Thank you for writing a review. As you noticed Hotel Cass is a fully renovated historic hotel in the heart of the Loop, but our rooms are comparable in size to similar hotels in the downtown Chicago area. I am happy to hear...More

Reviewed 25 June 2014

Great location in River North, smack in the middle of most things you'd want to do. Very shopping and dining centric. Hotel was easy to find, just a few blocks from the Red line train. Check-in experience was fine, minimal wait time and efficient service....More

Thank nsvlbimmerguy
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$116 - US$451 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$116 - US$451 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (291)
Room & Suite (261)
Dining (56)
Amenities (29)
Business Centre & Event Rooms (3)
Questions & Answers
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Tanisha B
3 February 2018|
AnswerShow all 7 answers
Response from TODD V | Property representative |
Hi Tanisha B - While we do not offer a shuttle to Navy Pier, there are many public transportation options detailed on the Navy Pier website. From our hotel, it is a short walk to the following buses: #29 State, #65 Grand... More
0
Votes
Geese99
28 September 2017|
AnswerShow all 8 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
0
Votes
Geese99
28 September 2017|
AnswerShow all 5 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
2
Votes
Room Tips
"Great water pressure on the second floor and can use stairs."
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"Book in advance"
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"All rooms are the same I believe but I only saw my room"
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"City View or High Floor"
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