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Holiday Inn Express Hotel Cass

1,083 reviews
#114 of 191 Hotels in Chicago
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Traveller (276)
Room & Suite (260)
Dining (55)
Overview
  • Excellent24%
  • Very good47%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“rooms are small”(115 reviews)
“hi express”(12 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,083)Write a Review
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All reviewsrooms are smallhi expressthe magnificent milegreat locationfree breakfastyogurttwo blockstrader joesthe breakfast areadowntown chicagomag mileplace to sleepred lineroom sizenavy pierwithin walking distancemichigan ave
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21 - 25 of 962 reviews
Reviewed 8 November 2017

My wife and I stayed here two nights over Labor Day weekend 2017. The location is awesome because there's a parking garage right next door and it's right in the middle of everything. The free breakfast was great, but the space they have for it...More

Thank DanielKeith0485
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 10 November 2017

Hi DanielKeith0485 - Thank you for your review following your recent stay with us. We are thrilled to hear that you and your wife enjoyed our location in the heart of the Loop, as well as our hot, complimentary full breakfast spread. Valet parking is...More

Reviewed 2 November 2017 via mobile

My 81 year old mother & I stayed 5 nights while visiting Chicago. HIE is I'm the Hotel Cass built in the 1920's. Smaller than the usual HIE rooms but that should be expected since it's a landmark. Absolutely wonderful staff, they actually seem to...More

1  Thank AngieP1087
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 3 November 2017

Hi AngieP1087 - Thank you for your review following your recent stay with us. We are thrilled to hear that you and your mother enjoyed your stay, and that our helpful staff was able to assist you. Thank you again for your review and we...More

Reviewed 16 October 2017

I stayed here two nights in early October. The Queen-sized room was small, but it was adequate for my needs. The room/bathroom seemed cleaned. The air-conditioner works (although I found it to be rather loud as it turned on.) There was a Keurig machine with...More

1  Thank KittyvDK
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 17 October 2017

Hi KittyvDK - Thank you very much for posting your review. We appreciate your detailed feedback, and we hope to welcome you back in the future. Safe travels.

Reviewed 15 October 2017

The rooms were clean and the breakfast was better than most Holiday Inn Express hotels. Yes, the rooms are very, very small. The bathroom had little to no counter space but I used the window sill. The bathroom could have been a lot better. The...More

Thank Darren M
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 17 October 2017

Hi Darren M - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed your hot, complimentary full breakfast spread. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable...More

Reviewed 11 October 2017 via mobile

Room was clean, close to everything but very very small. There wasn’t even end tables or much room to walk around the bed. Parking is an additional cost, don’t do it through the hotel. Google cheap parking Chicago and find one close. Much cheaper option!...More

Thank Cecelia W
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 13 October 2017

Hi Cecelia W - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed your stay, as well as our hot, complimentary full breakfast spread. As a fully renovated historic hotel in the heart of the...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$74 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$74 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (276)
Room & Suite (260)
Dining (55)
Amenities (29)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tanisha B
3 February 2018|
AnswerShow all 7 answers
Response from TODD V | Property representative |
Hi Tanisha B - While we do not offer a shuttle to Navy Pier, there are many public transportation options detailed on the Navy Pier website. From our hotel, it is a short walk to the following buses: #29 State, #65 Grand... More
0
Votes
Geese99
28 September 2017|
AnswerShow all 8 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
0
Votes
Geese99
28 September 2017|
AnswerShow all 5 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
2
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Room Tips
"8th floor had an awesome view!"
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"If room size is a concern, I would assume a king or two doubles."
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"Be advised that only the front rooms have a view of the street. AC in rooms was excellent."
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"Ask for a high floor."
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