Best Western Chicago Downtown-River North
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#82 of 217 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
Located in Chicago,IL, the Best Western Chicago Downtown-River North is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Taxi service
Paid public parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Vending machine
Business Centre with Internet Access
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
245Restaurantswithin 0.5 km
76Attractionswithin 0.5 km
Contact
125 W Ohio St, Chicago, IL 60654
Getting there
GrandChicago L4 min
Merchandise MartChicago L5 min
Car HireSee all Chicago car hire
3203Reviews70Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 1,390
- 1,141
- 408
- 161
- 103
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Popular mentions
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Most Recent
Excellent and friendly service from the staff. Breakfast and coffee were top notch! Very good value in the best location, walking distance to many restaurants and bars. Attractive lobby, with coffee, water and tea. Rooms could be freshened, but clean.
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Review collected in partnership with Best Western
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
This hotel never disappoints. This is our first choice of hotels whenever we visit Chicago.. in the heart of river north, it's easy to get to and from in the city and a expressways.. It's clean, friendly staff and location location location! Huge bonus: inexpensive parking with in and out privilege's!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from River North Hotel, General Manager at Best Western Chicago Downtown-River North
Responded 5 Aug 2021
Thank you for your continued patronage of Best Western River North. We are glad to hear that your stays have consistently been enjoyable and you always find the hotel to be clean and the staff to be friendly. Our team takes great pride in their work and we are glad that it shows! We look forward to seeing you again on your next trip into Chicago.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brilliant location, friendly staff and a spacious, nicely decorated room with a big comfy bed. I felt safe and secure. The shower head was small and the water pressure was lacking. There old heating/ aircon were a bit temperamental and very noisy. There was no in room or on site recycling offered. Bathroom produces were a mix of single use plastic wrapped and multi use. The pool was cool - temperature wise- but the nighttime view from the terrace was worth the trip up! Would recommend and would love to stay again.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Daniel provided excellent service in recommending local activities we were interested in! The restaurant had great pizza and convenient. Rooms are bit old, elevator system kept shutting down, unruly kids running hallways,shower water pressure pretty low, and pool was not heated. The hotel was a great location for the price, other than parking being $50 daily
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location is perfect. The service is excellent. The room surfaces are clean but not necessarily the corners or under the beds. The rooftop view is incredible, but the pool looks worn, and the elevator was scary. I’d stay here again, but for the view and location, there is so much opportunity at this Best Western with renovations.
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Fantastic hotel and staff! The location is perfect - right in River North close to great restaurants and shopping. Hotel room was on the smaller size but not bad. Room had been updated recently. Hotel was clean. The pizza place adjacent to the hotel was delicious. Also, my son accidentally left his Nintendo Switch at the hotel and we didn’t realize it until we were back home several hours away. The hotel found it and shipped it back to us right away. They went above and beyond and I am so grateful for them! Will definitely stay here again!
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Great location in River North
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nice staff, big room. Beautiful views from 7th floor. Bed was comfortable. Felt safe at location, and tons to do within walking distance. Only complaint was elevator was broken the 3 days we were there, and we were on the 6th floor.
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at this hotel and the staff was friendly and helpful especially the concierge, “Wallace” he went above and beyond making us feel welcome, from suggesting places to visit and eat to finding the best option back to the airport. Wallace made it happened! Would definitely go back again… “The Garcias”
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The staff was amazing!!! They were courteous, knowledgeable and genuinely nice. Daniel and William upgraded me to a suite when they learned I was in Chicago for my Birthday! The bed was soooo comfortable and location was great. Will definitely recommend to others, and stay there when I visit again. Just an overall great experience and a big reason why it was one of the best Birthday I've ever had.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Exceptional service, from the garage to the guest services counter, everyone was friendly and welcoming. Excellent location for close dining, shopping and sight seeing. The One Bedroom Suite made the value of the stay more than worth the price.
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Review collected in partnership with Best Western
Date of stay: December 2022
Rooms
Service
Sleep Quality
Room Tip: Separate living room area is perfect for morning coffee with the local news and weather.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$103 - US$242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western chicago, chicago best western
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / River North
NUMBER OF ROOMS
150
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Claim Your ListingBEST WESTERN CHICAGO DOWNTOWN-RIVER NORTH - UPDATED 2023 Reviews
Frequently Asked Questions about Best Western Chicago Downtown-River North
Which popular attractions are close to Best Western Chicago Downtown-River North?
Nearby attractions include The Escape Game Chicago (0.5 km), Blue Chicago (0.05 km), and Andy's Jazz Club (0.4 km).
What are some of the property amenities at Best Western Chicago Downtown-River North?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Chicago Downtown-River North?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Best Western Chicago Downtown-River North?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Chicago Downtown-River North?
Yes, paid public parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Best Western Chicago Downtown-River North?
Conveniently located restaurants include Doughnut Vault, Bavette's Bar & Boeuf, and Tanta.
Are there opportunities to exercise at Best Western Chicago Downtown-River North?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Which languages are spoken by the staff at Best Western Chicago Downtown-River North?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Chicago Downtown-River North?
Many travellers enjoy visiting Garfield Park Conservatory (7.1 km), The Rookery Building (1.4 km), and Macy's on State Street (1.0 km).
Is Best Western Chicago Downtown-River North accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.