Best Western Chicago Downtown-River North
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About
#81 of 216 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
Located in Chicago,IL, the Best Western Chicago Downtown-River North is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Taxi service
Business Centre with Internet Access
Paid public parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Vending machine
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
260Restaurantswithin 0.5 km
76Attractionswithin 0.5 km
Contact
125 W Ohio St, Chicago, IL 60654
Getting there
GrandChicago L4 min
Merchandise MartChicago L5 min
Car HireSee all Chicago car hire
3191Reviews70Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 1,386
- 1,134
- 408
- 160
- 103
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Popular mentions
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Most Recent
I found this hotel to be a great value. The location is great, close to many attractions, walking distance to Navy Pier and dozens of restaurants. The hotel restaurant was great though and a McDonalds across the street if you don't want fancy. the hotel isn't new, but they do well to keep it up and keep it clean. Best of all the staff is awesome, the concierge,, Wallace was a great helpful resource, 1st choice when we go back.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
This hotel never disappoints. This is our first choice of hotels whenever we visit Chicago.. in the heart of river north, it's easy to get to and from in the city and a expressways.. It's clean, friendly staff and location location location! Huge bonus: inexpensive parking with in and out privilege's!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from River North Hotel, General Manager at Best Western Chicago Downtown-River North
Responded 5 Aug 2021
Thank you for your continued patronage of Best Western River North. We are glad to hear that your stays have consistently been enjoyable and you always find the hotel to be clean and the staff to be friendly. Our team takes great pride in their work and we are glad that it shows! We look forward to seeing you again on your next trip into Chicago.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice stay but spoilt by the fact that I still have not had my $100 back yet!! I have emailed head office and the hotel and no one has come back to me yet! Very upsetting and disappointing. I would appreciate it if someone from the hotel would contact me please as I am In the uk so it is not that easy for me to contact you without it costing more money, to phone etc!
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Really nice hotel in a great part of town. The rooms were a nice size very clean. Staff were really friendly and the roof top swimming pool was a real bonus with great views. The only downside was the lack of advertising that the car park charge is $49 a night plus taxes which took a reasonably priced stay and tiebreaker it in to an expensive one. One other word of warning avoid rooms on the 6th floor. Having walked up there you can very clearly hear the punps from the pool
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed in 2007 and liked it then and finally made it back to Chicago. Grandson loved swimming in the pool at night after a day of museum sightseeing. Pizza was good in the restaurant. Room was large and very comfortable.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a great hotel located in the heart of the River North area with countless restaurants within just a few blocks, and the Miracle Mile and the Chicago River are just short walks away The staff is friendly and helpful, and the room are immaculate.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
I stay in Chicago a minimum of one time per year for work. I had an event at the Palmer House but had to book a night elsewhere due to availability. I am so glad I found this Best Western! The price was more affordable than any other hotel (I booked it on AirBNB which was $125 cheaper than booking direct.). The location is perfect & as safe as can be in Chicago. Plenty of restaurants nearby. The hotel room was large with 2 Queen beds. I will definitely stay again. (My stay here was better than Palmer House!) Con: No mini fridge or microwave. One of the elevators was broken at check out and the front desk did not tell us there was 2 other elevators! A maid told us when they saw we were going to carry suitcases down a stairwell! Note: Hotel was clean, my room was not noisy (4th Floor), and you can tell that there was some remodeling done. I would rate it as a 3 star hotel, but perfect for what I needed.…
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The staff was extremely helpful and kind. They were patient with our questions. The view of the nighttime lights of the city was breathtaking, and the pool was clean and nice. Our room was pretty and clean.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Poor customer service throughout stay. Was not met with friendly staff, was not given any information regarding the adjacent area, no information on building wifi. Air conditioning/heater in room would not work properly. Room cards stopped working halfway through stay, no staff apologized or gave explanation. Poor communication from staff throughout. Relatively the same price as neighboring hotels, so next time I will try somewhere else.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent hotel location, great restaurant attached (Pizzeria Ora), and the hotel staff is the best. I love the rooftop lounge area, it is a great place to sit and have drink while looking out over the city at night.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$109 - US$214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western chicago, chicago best western
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / River North
NUMBER OF ROOMS
150
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Claim Your ListingBEST WESTERN CHICAGO DOWNTOWN-RIVER NORTH - UPDATED 2022 Hotel Reviews & Price Comparison (IL) - Tripadvisor
Frequently Asked Questions about Best Western Chicago Downtown-River North
Which popular attractions are close to Best Western Chicago Downtown-River North?
Nearby attractions include The Escape Game Chicago (0.5 km), Blue Chicago (0.05 km), and Andy's Jazz Club (0.4 km).
What are some of the property amenities at Best Western Chicago Downtown-River North?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Chicago Downtown-River North?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Best Western Chicago Downtown-River North?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Chicago Downtown-River North?
Yes, paid public parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Best Western Chicago Downtown-River North?
Conveniently located restaurants include Doughnut Vault, Bavette's Bar & Boeuf, and Tanta.
Are there opportunities to exercise at Best Western Chicago Downtown-River North?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Which languages are spoken by the staff at Best Western Chicago Downtown-River North?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Chicago Downtown-River North?
Many travellers enjoy visiting Garfield Park Conservatory (7.1 km), The Rookery Building (1.4 km), and Macy's on State Street (1.0 km).
Is Best Western Chicago Downtown-River North accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.