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BEST WESTERN River North Hotel

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2,079 Reviews from our TripAdvisor Community

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Stoughton, Wisconsin
Reviewed 3 days ago NEW

This is a go to for our family when we visit Chicago. Great location, economical and well appointed rooms for families. We reserve a room with a sofa bed and order a cot as well. The room has ample room for my husband and two teenage boys.

Review collected in partnership with Best Western
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Helpful?
Thank V1074JYmaryl
RiverNorthHotel, Assistant Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy you enjoyed our hotel's convenient location and found our guestrooms and amenities to be a good value. Your feedback is greatly appreciated; we hope you'll stay with us again on your next visit to Chicago!

Royal Oak, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 22 November 2016

This was our second time staying at Best Western River North and we really enjoyed our stay. The location is excellent, walking distance to so many different places & attractions. Also, you just cannot beat the parking situation for a downtown Chicago location. We had stayed here before when it was free, but I certainly don't mind the $25 charge....

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Helpful?
1Thank Kelly H
About Hotel's Favourite Review
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the outstanding review of our hotel! We're delighted to know that the convenience and flexibility of our services positively impacted your stay with us. Your loyalty and feedback as a returning guest are greatly appreciated. We hope you'll continue to stay with us on your future visits to downtown Chicago. Happy Holidays!

Waukesha, Wisconsin
Reviewed 5 days ago NEW

Prime location for all things Chicago. Parking on site which is rare for downtown. Not noisy for a busy downtown location. Definitely will be staying here again. Can't beat the location and price. Enjoy!!

Review collected in partnership with Best Western
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Helpful?
Thank amykN4846BG
RiverNorthHotel, Assistant Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the outstanding review of your stay with us! We're happy you enjoyed our hotel's convenient location and found our guestrooms and amenities to be a good value. Your feedback is greatly appreciated; we hope you'll stay with us again on your next visit to Chicago!

Bracknell, United Kingdom
Reviewed 6 days ago NEWvia mobile

The hotel was in a good location with friendly staff. I didn't arrive until 11pm and I went straight to my room where there was a distinct smell like someone had smoked in the room (even though there are no smoking signs everywhere). I went to Reception but there was no one around to talk to and I just wanted...

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Helpful?
Thank only1annabel
RiverNorthHotel, Assistant Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us. We're happy you enjoyed our convenient location and friendly staff. On behalf of our team, I would like to apologize for the issues you've encountered and your comments will be shared immediately with our housekeeping supervisor and front desk staff. Your feedback is greatly appreciated and we hope you'll visit us again...

Miamisburg, Ohio
Reviewed 1 week ago

Stayed early August 2016, easy friendly check in, parking in and out as expected, room/bathroom clean. Hotel layout a bit confusing, must get on correct elevator depending where you are in the hotel. Within walking distance to several restaurants and in a touristy area. No problems and would definitely stay here again.

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Helpful?
Thank oceanlover226
RiverNorthHotel, Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you so much for sharing your experience with others. We truly appreciate your kind words about the Best Western River North Hotel in Downtown Chicago. We are ecstatic that you were able to take advantage of the discounted parking we offer to our guests. Our unique design does take a little getting used to but we are sure the...

Wissembourg, France
Reviewed 1 week ago

First bad surprise, and expensive parking for 25$ A DAY. The reception is nice and quick. But the room are yes very large but also very very old and noisy from ourside as from the corridor. The bathroom is not large, not the newest, but clean. The expected swiming pool was unexpectedly closed. Finally, the location is great, closed to...

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Helpful?
1Thank guillaume0072014
RiverNorthHotel, Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you very much for staying with us and sharing your experience. We take pride in listening to our guests and making changes based upon their suggestions. Although we do charge for parking, we offer the lowest priced option in the downtown area. We are completing enhancements to our pool area and apologize for any inconvenience this may have caused...

Chicago, Illinois
Reviewed 3 weeks ago

I was able to get a great Groupon rate for this hotel that helped overlook the unusual layout and the fact that the pool and fitness center were closed for renovations. Check in is at the small but nicely appointed stand-alone lobby. Staff - excellent. You then have to leave the lobby and walk maybe 40 feet outside through the...

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Helpful?
Thank Jack B
RiverNorthHotel, Assistant Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy to hear that you enjoyed our helpful staff. Our hotel was built in the late 1960's with quite a unique layout I do agree. Your feedback is greatly appreciate and we hope you'll visit us again on your next trip to downtown Chicago.

Noblesville, IN, United States
Reviewed 4 weeks ago

Stayed two nights at this hotel during the last week of December, 2016. Great off-season rates, and the $25 for parking was much lower than other nearby hotels. Great location, across from a McDonald's (for a quick breakfast, although the hotel breakfast was tasty), and near the Rainforest Café. Also a short walk from the subway. Room was clean, beds...

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Helpful?
Thank Carmen C
RiverNorthHotel, Assistant Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your outstanding review of your stay with us! We're happy you enjoyed our hotel's convenient location and found our guestrooms and amenities to be a good value. Your feedback is greatly appreciated; we hope you'll stay with us again on your next visit to Chicago!

Elizabethtown, Pennsylvania
Reviewed 22 February 2017

Parking attendant was the friendliest man in Chicago and extremely helpful. Checkin was special in that the manager was aware of a mistake in the booking contract and immediately made the corrections. Our room met all of our expectations as to size, comfort and cleanliness. Breakfast were tasty and more than adequate. Best Western will be our choice in any...

Review collected in partnership with this hotel
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Helpful?
Thank Richard M
RiverNorthHotel, Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the outstanding review of your stay with us! We're happy to hear that you enjoyed our hotel and helpful staff. Your feedback is greatly appreciated and we hope you'll visit us again on your next trip to downtown Chicago.

Seattle, Washington
Reviewed 21 February 2017

Didn't know they charge $25 for parking.If you in and out frequently they'll charge extra $10 more dollars that was ridiculous.otherwise It's very nice hotel.wifi was excellent was excellent.If they not charge parking fee I'll give 9 out of 10

Review collected in partnership with Best Western
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Helpful?
Thank Jong L
Delores B, General Manager at BEST WESTERN River North Hotel, responded to this review

Thanks for sharing your feedback with our TripAdvisor visitors. We are sorry to hear that you were disappointed in the cost of parking. Please keep in mind the hotel is located in the heart of downtown Chicago where parking rates are typically $40 per night. We understand the importance of providing convenience at an affordable cost to our guests that's...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 

Additional Information about BEST WESTERN River North Hotel

Address: 125 W Ohio St, Chicago, IL 60654-4410
Region: United States > Illinois > Chicago > Near North Side
Price Range: €106 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Chicago
Chicago Best Western
Hotel Style:
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN River North Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN River North Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for an off-street room”
 of 5 bubbles brianinfrance, 21 Feb 2017 | Read review
“Get a room away from the road side of hotel but walls are still thin”
 of 5 bubbles 716dant, 4 Feb 2017 | Read review
“The room was very spacious. Suite with living area, bathroom and bedroom. Bed was nice.”
 of 5 bubbles Roxtiger, 29 Nov 2016 | Read review
“Pick a suite with windows facing north too see array of downtown area.”
 of 5 bubbles 980carlyf, 18 Nov 2016 | Read review
“Light sleepers: Do not stay anywhere near downtown Chicago. At a bare minimum, you are going to have horns, sirens and humans.”
 of 5 bubbles 750lawrencem, 31 Oct 2016 | Read review
5 of 5