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BEST WESTERN Grant Park Hotel

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1,112 Reviews from our TripAdvisor Community

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Showing 987: English reviews
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Muncie, United States
Reviewed yesterday NEW

A lot of construct ruction. Clean rooms, but no refrigerator in my room. Ice on even floors. Close to a lot of wonderful city attractions. Close to some very good restaurants including the one connected to the hotel. Great guest services. Parking a little pricey.

Review collected in partnership with Best Western
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Helpful?
Thank Frank O
Aberdeen, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

If you need a great price friendly service a great location and comfortable place to sleep in Chicago stay here at the Best Western Grant Park. The location is a short 10 min walk to the Field, The Shedd, The Planetarium and Soldiers Field the home of 'DaBears. One block up and one block over is the CTA there is...

Review collected in partnership with Best Western
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1Thank trouble4luna
About Hotel's Favourite Review
Management response:

Thank you for sharing your experience at Best Western Grant Park Hotel, we appreciate your business. We would agree with you that our location is unbeatable. On your next visit, be sure to try the breakfast at our on site restaurant! We look forward to seeing you again soon.

Reviewed yesterday NEW

Great location, newly renovated rooms, low price, which all adds up to perhaps the best value on Michigan Avenue across from Grant Park. Many reviews have been negative. Many friends in Chicagoland urged me to change hotels due to their poor impressions of the property. However, once there, it was fine. My room was spacious, clean and newly renovated. This...

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Thank cyeack
Chicago, United Kingdom
Reviewed 6 days ago NEW

The room was a good size but we booked a king suite. I was not impressed with the service. We requested a crib for our infant child upon booking the reservation (which is not guaranteed), it was not in the room so I called down to the check-in desk. They did have a crib available but it took over an...

Review collected in partnership with Best Western
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Helpful?
Thank 329jeanieb
Management response:

Thank you for sharing your experience. It is through feedback such as yours that we are able to improve our service and product. We apologize for any inconvenience and will take measure to correct the service breakdown that seems to have occurred, this is not typical of our hotel. We appreciate your business and we hope you will give us...

Reviewed 1 week ago NEW

The staff were excellent. They were all very nice and helpful. I have noticed quite a few others have posted about the lack of hot water in the hotel rooms. THEY ARE NOT LYING! The first night we stayed (Tuesday), it was pretty slow and we didn't see a lot of other guests. We took a shower that night and...

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Helpful?
Thank Brittany K
Management response:

Thank you for sharing your comments/ We're pleased that our staff provided you with excellent service during your time at our hotel. We apologize for the issues you encountered with hot water. Please be assured we take this type of feedback very seriously. We appreciate you choosing Best Western Grant Park hotel and we hope to see you again on...

Tiffin, Ohio
Reviewed 1 week ago via mobile

Hotel was in a great location. Very close to Grant park and the museum campus. Within walking distance to a some wonderful places to eat. Hop on hop off trolley stops just down the street. Our room had some hearing and hot water issues but otherwise a great place to stay.

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Helpful?
Thank TravelingMom2000
Management response:

Thank you for staying with us and sharing your experience. We apologize for the issues you encountered, these are not typical of our hotel and we have taken corrective measures. We agree with your feedback that our location is, in a word, great. Just steps from the museum campus with sweeping park and lake views. We hope to see you...

Chicago, Illinois
Reviewed 2 weeks ago

It was really great thank you guys for everything. The room was comfortable, clean, and so beautiful. The service was at its best from night staff to morning staff. If you appreciate great quality you should stay here.

Review collected in partnership with Best Western
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Helpful?
Thank Keyana G
Management response:

Thank you for sharing your positive feedback. We're glad you enjoyed your stay and found Best Western Grant Park Hotel clean and comfortable. We take great pride in our hotel as you can see from our customer service. We hope you enjoyed your trip to Chicago, as our convenient Michigan Avenue location puts you in the heart of all Chicago...

Germany
Reviewed 4 weeks ago

I loved this hotel. the location is great, next to the Roosevelt station (different train lines). very central,you can even walk to the downtown (about 25 mins). There are several museums (Art institute, Natural History, Field museum) next to it and the lake Michigan very close, you can see it from the window. It was a little loud in my...

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Helpful?
Thank Amber B
Urbana, United States
Reviewed 8 February 2017

This was by far the best hotel experience I have had in a very long while. The staff were super friendly and helpful, and they seemed to truly enjoy being around each other. The restaurant that is attached to the hotel (Mei's) served wonderful food and at an affordable price. At the time I paid about $10 for eggs benedict...

Review collected in partnership with Best Western
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Helpful?
2Thank angelawB5297BX
Management response:

Thank you for your feedback. We truly believe that our team is one of our greatest assets and we are pleased to hear you found them friendly and helpful. We hope you will choose Best Western Grant Park Hotel again on your next trip to Chicago. Our location not only gets you steps away from the museums but all of...

Reviewed 4 February 2017

I stayed there for a weekend getaway and it was in walking distance from the Aquarium, Soldier Field, the Field Museum, and next door to Grant Park. This hotel was also in walking distance from the Roosevelt CTA station which worked out perfectly with traveling to the Loop and upper parts of downtown. Our room had the best view of...

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Helpful?
1Thank Christopher S

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to one of the most fascinating, culturally rich cities in America where you can discover everything the city has to offer from your convenient Chicago hotel. A superb location and competitive price isn't mutually exclusive. When you stay at this comfortable Chicago hotel, you're within walking distance to Museum Campus where Shedd Aquarium, Alder Planetarium, Field Museum and Soldier Field await. You're also right across from Grant Park where the Taste of Chicago, Lollapalooza and other exciting music events happen. Maybe picking up some keepsakes or high fashion is more your speed - and you're in luck. Just one mile away is the famous shopping district Magnificent Mile, and 1/2 mile away is Navy Pier. In town for a special event? McCormick Place Convention Center is also just one mile away - close enough to enjoy a leisurely stroll in the neighborhood or a quick cab ride away. A fantastic location isn't the only thing waiting for guests. These private, deluxe rooms feature spacious living, divine beds, and free Wi-Fi so you're always connected. Consider your downtown Chicago hotel your official home away from home. Everything you need is right here, complete with friendly staff to ensure your stay is fabulous. Don't miss out on our full American breakfast. The most important meal of the day is located in our full service restaurant, so indulge yourself. Enjoy platefuls of sizzling hot eggs and waffles. Delectable sides of flaky pastries and fresh fruits are sublime. Of course, there's an assortment of hot and cold cereals and yogurt, too. Complete the meal with premium 100% Lavazza coffee. Whether you're in town for business or pleasure, we've got you covered. It's all about location (and of course affordability), so there's no need to look any further than this Chicago hotel. All the perks of the city are right at your doorstep. Book your next stay at the BEST WESTERN Grant Park Hotel and know that you (and your travel plans) are in good hands! Enjoy your stay. Please be aware our hotel pool is closed for renovations until further notice. In addition lobby and exterior renovation are currently in progress. We apologize for the inconvenience. ... more   less 

Additional Information about BEST WESTERN Grant Park Hotel

Address: 1100 South Michigan Avenue, Chicago, IL 60605
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: €96 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Grant Park Hotel 2.5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, HotelsforEveryone, Best Western and Priceline so you can book your BEST WESTERN Grant Park Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Chicago
Chicago Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Grant Park Hotel staff and other travellers.
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over a year ago
London
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Verndale, MN
over a year ago

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Questions? Get answers from BEST WESTERN Grant Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view of the city”
 of 5 bubbles M3768YOchristophers, 4 Feb 2017 | Read review
“Rooms facing the side street are noisy. I was told it wasn't as bad on the other side.”
 of 5 bubbles dandR6726HL, 28 Oct 2016 | Read review
“not facing the lake !”
 of 5 bubbles ElizabethF761, 23 Oct 2016 | Read review
“Be certain to ask if the room they are assigning is fully renovated. Ask for a room on the south side of the hotel.”
 of 5 bubbles 217roberte, 17 Oct 2016 | Read review
“There is a construction running now (oct 2016) so if you plan to awake after 8am is not the place to be.”
 of 5 bubbles Dvoyager1, 12 Oct 2016 | Read review
5 of 5