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Swissotel Chicago

4,656 reviews
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Traveller (1198)
Room & Suite (821)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“navy pier”(672 reviews)
“palm restaurant”(137 reviews)
“the river”(385 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Offers from Swissotel Chicago
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,656)Write a Review
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Traveller rating
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2,291
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Show reviews that mention
All reviewsnavy pierpalm restaurantthe rivercorner roommillennium parklobby barmichigan avefitness centerper daybusiness tripbeautiful hotelthe magnificent milevalet parkingking bedthe loopmag milekeenan
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11 - 15 of 4,392 reviews
Reviewed 1 week ago via mobile

We loved our stay here. They were so sweet when we asked to switch from our corner king to a corner king with a view of the pier & Lake Michigan. Our other room was tucked between two buildings so our view was people sitting...More

Thank redredles
Reviewed 1 week ago

I always love to stay at the Swisshotel in Chicago. The staff is friendly and the accommodations great. I was sorry that the Palm restaurant was under renovations. Should be great when finished in the spring of 2018, but I missed my usual evening dining...More

Review collected in partnership with swissotel.com
Thank Leon O
Response from Brittany R, Manager at Swissotel ChicagoResponded 1 week ago

Dear Leon O, Thanks for your comments Leon, we responded to you personally via your email survey. Our renovations should be complete shortly and we look forward to seeing you again. Kindest Regards, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

Reviewed 1 week ago

Staff was very friendly & accommodating, upgraded my room for free when I arrived early which was a pleasant surprise. I booked through hotelstonight and got a great price for the room so I was very pleased with the suite upgrade, the price, and the...More

Review collected in partnership with swissotel.com
Thank C5575FArebeccam
Response from Brittany R, Manager at Swissotel ChicagoResponded 5 days ago

Dear C5575FArebeccam, Thank you for your comments regarding your recent stay with us. We are pleased to hear that your arrival experience went so smoothly. We hope to see you again very soon. Kindest Regards, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

Reviewed 2 weeks ago

Very nice lobby area. Room was clean but beds were not as comfortable as I would expect for a hotel this nice. The meal at the lobby bar was good, well cooked and the portions were correct. Location is good being a block from a...More

Review collected in partnership with swissotel.com
Thank T4942LIjonathanh
Response from Brittany R, Manager at Swissotel ChicagoResponded 1 week ago

Dear T4942LIjohnathanh, Thrilled to hear you enjoyed our lobby, we hope you stop in again after renovations are complete to see our newly redo rooms, lobby and restaurant! Location is great indeed, central to almost all destinations! Kindest Regards, Brittany R Marketing Manager - Swissotel...More

Reviewed 2 weeks ago via mobile

Loved everything about this hotel. The atmosphere, location, and service all exceeded my expectations. Room service prices were a little high but they offered a large variety and the food was excellent (and convenient). Wonderful indoor pool and other amenities.

Thank klbow41
Response from Brittany R, Manager at Swissotel ChicagoResponded 1 week ago

Dear klbox41, Delighted to hear you loved everything. It is our goal to exceed expectations. We will certainly pass compliments on to our team. We hope to see you back once our renovations are complete! Kindest Regards, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$131 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1198)
Room & Suite (821)
Dining (70)
Pool & Beach (33)
Amenities (68)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Aquadad222
10 February 2018|
AnswerShow all 2 answers
Response from Ludmilaj | Reviewed this property |
I don’t know about the marathon but to explore the city without a car I’m pretty sure it’s a perfect spot.
0
Votes
MonicaMcKnight
3 November 2017|
AnswerShow all 4 answers
Response from lyonbyte | Reviewed this property |
As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
0
Votes
Stella V
31 October 2017|
AnswerShow all 2 answers
Response from lyonbyte | Reviewed this property |
Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
1
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Room Tips
"ask for a room with the view of the lake"
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"Make sure there is no work going on in rooms above or around you."
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"We've stayed in River View and City View, liked them both. There is a great view from the pool area."
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"Corner suites are large and have a great view and an amazing view from the bathroom."
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