We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Swissotel Chicago

Swissotel.comUS$351*
View Deal
#60 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$351*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Swissotel Chicago
Swissotel Chicago
Panoramas (16)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,835 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Swissotel Chicago
See the most recent reviews
Showing 3,617: English reviews
Anaheim, California
Reviewed 1 week ago NEWvia mobile

The hotel was clean, views were awesome, staff was friendly, nice and helpful. We will definitely stay at Swissotel again! From the moment we got to the hotel, we were warmly greeted by Ben at the front desk. He was awesome! Definitely made us feel at home and he was very nice and helpful. We stayed for 5 nights. Room...

 Report
Helpful?
Thank Franchise22
Chicago, Illinois
Reviewed 1 week ago NEW

I had the pleasure of hosting our annual Spring company meeting for approx. 55 people at the Swissotel and would do it again in a heartbeat. The meeting space on the 43rd floor is fantastic! It is what sold me on choosing this hotel over others in the city. You have windows and views that your attendees will appreciate and...

 Report
Helpful?
2Thank Sandy M
Reviewed 1 week ago via mobile

I travel all the time. This particular hotel is outstanding in every sense of the word. The conference rooms are perfect for any event. The food in the lobby was delectable. The service was impeccable and it behooves you to stay here. Highly recommended!

 Report
Helpful?
1Thank Todd B
Reviewed 1 week ago

Swissotel was a very good location for my staycation and my boyfriend's vacation. We were able to easily commute to lou malnati's, jazz clubs, the river architectural tour, and the theater district. Beautiful city views from our hotel room. Valerie Z helped us book and was very attentive to our needs and made great suggestions for places to check out....

 Report
Helpful?
1Thank Elizabeth L
Dallas, Texas
Reviewed 1 week ago via mobile

The Swissotel Chicago is an amazing place to stay while I travel for business and personal trips. Starting with Mr. Hawkins, everyone at the front desk, all the concierge and greeters, I feel at home!

 Report
Helpful?
1Thank KarenRLewis
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear KarenRLewis, Thank you for your feedback in regards to your stay with us. We delighted that you continue to stay with us for your business and personal trips. We will share your feedback with the Front Desk, Concierge, Greeters, and Mr. Hawkins. See you next time! Kindest Regards, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

Reviewed 1 week ago via mobile

My wife and I spent the night at the swiss with our kids. Staff was friendly, rooms were clean. We were treated very well at check in and guest services/concierge was second to none!(Ben Hou). Kids loved the pool and our room view was awesome. I highly recommend this location

 Report
Helpful?
1Thank bking174
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear bking174, Thank you for your feedback in regards to your stay with us. We are pleased that you enjoyed your stay and that the were able to provide exceptional service. We will be sharing your review with Ben Hou and the entire hotel. See you again in the future. Kindest Regards, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

Chicago, Illinois
Reviewed 1 week ago via mobile

I booked my room for a spur the moment Staycation and it was lovely! Ben checked us in and was extremely polite and accommodated our accessibility request without any issue. I also requested a late checkout and extra towels. Requests were granted and fulfilled quickly and accurately. Also: the bloody Mary cashews in the sundries store are THE BEST THING...

 Report
Helpful?
1Thank markparker112
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear markparker112, Thank you for your feedback in regards to your stay with us. We are pleased that you chose the Swissotel Chicago for your Staycation and that Ben provided you with exceptional service. We pride ourselves in the service we provide and will be sharing this review with our entire team. We hope to you see again on your...

Chicago, Illinois
Reviewed 1 week ago

The hotel itself is very nice, but what most impressed me is the customer service from everyone. I was having some issues with my reservation, I had booked very last minute and systems had not yet updated. Keenan at the front desk was great! He was able to identify the issue and get it resolved quickly. He also was very...

 Report
Helpful?
Thank salsalito1978
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear salsalito1978, Thank you for your feedback in regards to your stay with us. We are please that you enjoyed your stay with us and Keenan was able to help you out with your reservation. We will be sharing your review with him and our entire team. We look forward to your next stay. Kindest Regards, Brittany R Marketing Manager...

Grand Rapids, Michigan
Reviewed 1 week ago

The hotel is great--clean and comfortable with a nice pool. Depending on your room you can have some great views. Keenan was very helpful at the front desk. It can be a little tricky getting there when you get off Lake Shore Drive but that's OK.

 Report
Helpful?
1Thank Mark S
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear Mark S, Thank you for your feedback in regards to your stay with us. We are delighted that you enjoyed our facilities, rooms and especially the service that Keenan provided you. We will be sure to share your feedback with him and the entire hotel. See you next time! Kindest Regards, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

Spokane, Washington
Reviewed 1 week ago

My husband had a conference at the hotel and I was able to tagalong. Our flight arrived early on Saturday so we did go directly to the hotel arriving about 8 am and they were able to check us in early which we appreciated. The hotel was at a beautiful location with beautiful views to all parts of the city,...

 Report
Helpful?
1Thank froglag
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear froglag, Thank you so much for your thorough and valuable feedback! I am so sorry to hear about the noise in your room but glad to hear that your the view was too good to request a move. While planning has a part to play in menu choice, all of our food should be delicious and satisfying! It's so...

1,378 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (950)
Viewed
Room/Suite (225)
Viewed
View from Room (169)
Viewed
Hotel & Grounds (118)
Viewed
Bathroom (63)
Viewed
Dining (13)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (23)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (336)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (365)
Viewed
Amenities (66)
Viewed
Classic King Suite (33)
Viewed
Classic River View Double (30)
Viewed
Classic River View King (33)
Viewed
Corner Executive Suite Double (62)
Viewed
Junior King Suite (50)
Viewed
Pool (7)
Viewed
Dining (52)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (26)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (2)
Viewed
Other (18)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Chicago hotels
Downtown / The Loop
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel
#19 of 187 in Chicago
4,395 reviews
Downtown / The Loop
Fairmont Chicago Millennium Park
Downtown / The Loop
Hyatt Regency Chicago
Hyatt Regency Chicago
#81 of 187 in Chicago
6,216 reviews
Show Prices
Show Prices
Show Prices
Streeterville
Sheraton Grand Chicago
Sheraton Grand Chicago
#69 of 187 in Chicago
4,844 reviews
Streeterville
Loews Chicago Hotel
Loews Chicago Hotel
#11 of 187 in Chicago
1,746 reviews
Show Prices
Show Prices
Show Prices

Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 

Additional Information about Swissotel Chicago

Address: 323 E Wacker Dr, Chicago, IL 60601-5282
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: €173 - €435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Chicago 4*
Number of rooms: 661
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Fairmont Hotels, Priceline, Cheap Tickets, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Hotel Style:
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#37 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#57 Business Hotel in Chicago
#67 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Swissotel Chicago staff and other travellers.
29 questions
Ask a question

See all questions (29)

Questions? Get answers from Swissotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not all rooms have good views, pay more to avoid lower levels”
avonye, 26 Apr 2017 | Read review
“Book within enough anticipation and upgrade for the"Premier Corner" room, their breathtaking views are totally worth it.”
  • Breathtaking views (Premier Corner Room)
Victor_MtzB, 26 Apr 2017 | Read review
“Upgrade if you can, the view is SO WORTH IT.”
  • View from the 40th floor - AMAZING!
U7253BNchristineh, 25 Apr 2017 | Read review
“avoid rooms ending in 01 as that is next to the elevator, or bring ear plugs.”
froglag, 18 Apr 2017 | Read review
“Lake view high floor rooms are the best”
Q8788MVwalterb, 16 Apr 2017 | Read review
5 of 5
Swissotel.com
US$351* /night
View Deal
Hotels.com
Expedia.com
Booking.com
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates