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US$656
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US$504
Free cancellation until 04/10/21
US$656
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About
#82 of 214 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Comfort and productivity come together where the river meets the lake at Swissotel Chicago. Swissotel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 662 guest rooms or 42 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have one on-site restaurant, hotel bar, and a penthouse fitness centre.
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Room & Suite (1,099)1,099
Full view
Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking on-site
Paid wifi
Yoga room
Personal trainer
Restaurant
Complimentary instant cofffee
Bicycle tours
Evening entertainment
Walking tours
Board games / puzzles
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbour View
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
135Restaurantswithin 0.5 km
31Attractionswithin 0.5 km
Contact
323 E Wacker Dr, Chicago, IL 60601-5282
Getting there
Randolph/WabashChicago L9 min
State/LakeChicago L9 min
5,769Reviews60Q+A100Room tips
Reviews
Traveller rating
- 3,050
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Popular mentions
+1
Wonderful hotel. Service is good. The staff are polite. Room and front lobby is amazing. Bed are comfortable, nice large tv, small refrigerator in room. We are in room 3017 with a beautiful view lake Michigan. The Palm is an impressive restaurant in the hotel.
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Date of stay: April 2021Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from Swissotel Chicago, Marketing at Swissotel Chicago
Responded 1 week ago
Good afternoon, Thank you for taking the time to share feedback from your recent stay at the Swissotel. We are truly happy and excited to hear that you had such a wonderful stay with us. I will definitely share your comments with the team and hope that you stay with use in the near future. Sincerely,
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Hotel's Favourite
My coworker and I are nurses currently assigned at McCormick Place on the Covid-19 unit. After a long shift we decided to stay downtown and not drive back to the suburbs. We called ahead to check in. Asked if we can get a room on a higher floor with a view, I did mention we're nurses. Upon walking into our room we were pleasantly surprised that they upgraded us to a gorgeous suite on the 31st floor. Very clean, huge, 2 bathroom suite with a view. Great service and friendly staff.
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Date of stay: May 2020Trip type: Travelled on business
5 Helpful votes
Helpful
The 2 nights me and my s/o stayed there were really nice and very relaxing. I would def recommend it for couples or even just by yourself. And the view was so BEAUTIFUL, I’ll be booking again when I’m in Chicago.
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Date of stay: April 2021Trip type: Travelled as a couple
Helpful
Response from Swissotel Chicago, Marketing at Swissotel Chicago
Responded 1 week ago
Good afternoon, We very much appreciate your comments regarding your stay at the Swissotel Chicago. It's always a pleasure to receive positive feedback. We're looking forward to welcome you back! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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Stayed here for 3 nights. It was clean and had a nice view but I was disappointed about extra charges . It does not say anywhere that you have to pay for coffee maker, fitness room and WiFi. Also the parking is $60 per night and it's hard to find a spot the car barely fit. I have stayed at many hotels and never had to pay this much for parking and things like coffee maker and fitness room etc. Also you have to pay a reservation fee. After all the hotel is much more expensive than you think.
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Date of stay: March 2021
Location
Cleanliness
Service
Helpful
Response from Swissotel Chicago, Marketing at Swissotel Chicago
Responded 1 week ago
Good afternoon, Thank you for sharing your feedback during your recent stay at the Swissotel. I truly apologize that the additional fees where not communicated to you prior to arrival and will follow up with our reservations team to ensure this doesn't happen again. As for the parking price, it's primarily driven by the city taxes and unfortunately they keep raising them every year and we have no control over it. We do value your business and hope that you will stay with us in the near future. Sincerely,
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Stayed here with my wife for 3 nights beginning the night of our wedding. The only positive of the room was the view from our Premier Corner King room. Other than that, was not impressed at all with the actual room itself. Seemed very outdated, and the closet was broken. Don't expect that type of stuff when staying at a hotel of that price point. Also, the garage was an absolute nightmare, and charging $60/day for it is a slap in the face. Literally the worst laid-out garage I've ever been in, and elevator doesn't even reach the lower floors of the garage. The bed was comfortable, but the pillows were trash, and the temperature in the room was really strange - two thermostats but both sides of the room different temperatures even when set at the same number. Was cold even with both set at 80. Overall, probably would not recommend.…
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Review collected in partnership with swissotel.com
Date of stay: March 2021
Helpful
Response from Swissotel Chicago, Marketing at Swissotel Chicago
Responded 1 week ago
Good afternoon, Thank you for sharing your feedback during your recent stay at the Swissotel. I truly apologize that your stay wasn't up to your expectations. I have shared your comments with the leadership team in order ensure these issues are addressed and don't happen again. As for the parking price, it's primarily driven by the city taxes and unfortunately they keep raising them every year and we have no control over it. We do value your business and hope that you will stay with us in the near future. Sincerely,
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PRICE RANGE
US$141 - US$389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel chicago hotel chicago, swissotel hotel chicago, chicago swissotel hotel
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / New East Side
NUMBER OF ROOMS
662
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Claim Your Listing Frequently Asked Questions about Swissotel Chicago
Which popular attractions are close to Swissotel Chicago?
Nearby attractions include American Writers Museum (0.5 km), Maggie Daley Park (0.4 km), and Wrigley Building (0.5 km).
What are some of the property amenities at Swissotel Chicago?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Swissotel Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Swissotel Chicago?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Swissotel Chicago?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Swissotel Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pinstripes, and Eggy's Diner Chicago.
Are there opportunities to exercise at Swissotel Chicago?
Yes, guests have access to a fitness centre and a yoga room during their stay.
Are any cleaning services offered at Swissotel Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Swissotel Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Swissotel Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.