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30/7/2017 31/7/2017
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    The Ritz-Carlton, Chicago

    160 E Pearson St, Water Tower Place, Chicago, IL 60611-2308
    Hotel website
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    30/7/2017 31/7/2017
    US$328
    US$328
    US$328
    Traveller (453)
    Room & Suite (248)
    Dining (41)
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    Overview
    • Excellent73%
    • Very good16%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “four seasons” (230 reviews)
    “candy cart” (24 reviews)
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Self-Serve Laundry
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Chicago
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    Hotel packages
    Four Seasons Hotel Chicago
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,344)
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    There are newer reviews for The Ritz-Carlton, Chicago
    See the most recent reviews

    21 - 25 of 2,279 reviews

    Reviewed 1 week ago

    great trip to Chicago for fun. Ritz Carlton and the Marriott management team take care of everything that you ask for them to do, always with a smile and some good advice too. plan to go back soon for more fun in the city. Love...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank steveaH8893SV
    Reviewed 1 week ago

    Hotel has the best location for any attraction in Chicago. Overall very clean, stuff is super helpful. Great value for the money. They are going through some renovations/ constructions, but there is no noise or dirt aroun. Fabulous place.

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank 279ivanab
    Reviewed 1 week ago

    We decided to give the Ritz another chance. And, so glad we did! From the minute we walked through the door we were greeted by wonderful staff members who were all so friendly and accommodating. The staff at the front desk, maid service, and the...More

    Thank Suzy H
    Response from KarlBudnik2017, Manager at The Ritz-Carlton, ChicagoResponded 5 days ago

    Dear Suzy H, Thank you so much for sharing your recent experience with us on TripAdvisor! We are delighted that you had a great stay and we appreciate your kind words about our staff! We are thrilled to complete our refashioning here at the hotel...More

    Reviewed 1 week ago

    We always enjoy our stay at the Ritz. Especially for a special occasion. I Love the ambience, staff all great. Concerge John Dillion does an amazing job. Always willing to help with a smile. Dec 2016 I lost my Chanel earring. I called Jon after...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank Latinlulu
    Reviewed 1 week ago

    Lobby completely under Construction along with the outdoor bar. I understand you have to renovate however we were never notified about this when we booked. Make shift bar had sporadic hours. I would have loved to have a drink at the Rooftop bar. Both days...More

    Thank Naptown2
    Response from KarlBudnik2017, Manager at The Ritz-Carlton, ChicagoResponded 1 week ago

    Dear Naptown2, Thank you for taking the time to share your recent stay with us on TripAdvisor. I am sorry to hear your visit with us was not to the level of quality you have come to expect at our hotel. I understand the frustration...More

    Four Seasons Hotel Chicago
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$288 - US$642 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Chicago
    • #12 Romantic Hotel in Chicago
    • #15 Family Hotel in Chicago
    • #16 Spa Hotel in Chicago
    • #32 Luxury Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 435
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and getaroom.com so you can book your The Ritz-Carlton, Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Streeterville / Near North Side
    • Also Known As
    • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago ,
    • The Ritz-Carlton Chicago (a 4 Seasons Hotel) ,
    • Four Seasons Chicago Hotel ,
    • Ritz Chicago ,
    • Ritz-Carlton Chicago ,
    • Chicago Ritz-Carlton ,
    • Chicago Four Seasons
    Add Photo Photos
    Traveller (453)
    Room & Suite (248)
    Dining (41)
    Pool & Beach (12)
    Hotel & Grounds (302)
    Bathroom (26)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Nearby
    Streeterville
    Streeterville is where visitors head for play at Navy
    Pier, a pseudo amusement park and development of
    restaurants, shops, rides, and other activities.
    You’ll find lots of action and excitement on the
    docks. Along the pier, you’ll see the statue of the
    captain for whom Streeterville is named. While you
    enjoy your fair share of sightseeing at the pier, you
    can also visit other popular attractions there such as
    ...More
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    Nearby Restaurants
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    Francesca's on Chestnut
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    .03 km away
    Southern Cut Barbecue
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    .10 km away
    Nearby Attractions
    360 Chicago Observation Deck
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    .08 km away
    Water Tower Place
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    .12 km away
    Lookingglass Theatre Company
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    .16 km away
    Museum of Contemporary Art
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    Ask a question
    Questions & Answers
    John M
    3 July 2017|
    Answer Show all 3 answers
    Response from JonL_52 | Reviewed this property |
    sorry.,, just picked up yur question.....hope they had it up to speed for your stay
    0
    Votes
    china4me
    26 June 2017|
    Answer Show all 3 answers
    Response from golfler | Reviewed this property |
    Yes they told us July 8
    1
    Vote
    Jennifer M
    15 April 2017|
    Answer
    Response from KarlBudnik2017 | Property representative |
    Hello Jennifer, Our refashioning will be complete mid-summer of this year. The candy cart is available during our refashioning period, and will continue to be available once we are complete. Please contact guest services... More
    0
    Votes
    Room Tips
    "The higher the better"
    Read review
    "Elegance, Adult only I would say"
    Read review
    "Lake view rooms are breathtaking."
    Read review
    "High floors for great views."
    Read review
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