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The Palmer House Hilton

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#92 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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8,064 Reviews from our TripAdvisor Community

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Showing 7,633: English reviews
Reviewed 3 days ago NEWvia mobile

Overall a good hotel, small room with double bed. The only complaint we had that the shower tub was "bubbled up" at the bottom and made us dizzy while taking showers and moving. Also, missing laundry bag.

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Thank Nilesh L
Sikeston, Missouri
Reviewed 3 days ago NEW

Palmer House is a beautiful historic hotel. Staff is well trained and efficient. Quality restaurants. The bartender makes a great old-fashioned! Perfect location for the theater and shopping. It is within walking distance of Art Institute and trains/el.

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Thank 700itchyfoot
New York City, New York
Reviewed 4 days ago NEW

Unfortunately, a once grand hotel is sliding into becoming a low-life tourist trap. My business travel happened to occur during the Ilinois Farm Bureau Conference. Who knew the farmers would behave so poorly and the hotel would do nothing to control them? It felt as if a hill-billy circus had taken over the entire floor I was on, all doors...

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Thank piergrp
New York City, New York
Reviewed 4 days ago NEW

The lobby of this hotel is quite spectacular. There is a beautiful bar in the middle. Palmer House is a historic downtown Chicago hotel, that has been acquired by Hilton. The room was fairly dated and uninspiring. Overall a pretty good experience here, though don't expect the rooms to live up to the lobby.

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Thank wanderwoman27
Denver, Colorado
Reviewed 5 days ago NEWvia mobile

We stayed in a "hip & historic" room with two tiny bathrooms--but it was perfect because we each had our own! Beautiful sitting area & two cozy beds, and the housekeeping is ON POINT--SPOTLESS!!! Only complaint ... no coffee in the room ... for $480/night, I'd expect it.

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Thank Pam M
Michigan
Reviewed 5 days ago NEW

Beautiful hotel with outstanding service. Beds and pillows were very comfortable. The concierge was very helpful. The hotel is located within walking distance of Macy's among other great places to shop. The symphony is across the street and the art museum is just a few blocks away. Great restaurants are close as well. Although not inexpensive by any means, I...

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Thank ajjMichigan
Reviewed 5 days ago NEWvia mobile

Came to the Palmer House Hilton hotel and have loved my stay. The architecture, the lobby, the cleanliness, the mix of people here for all purposes and the friendliness of the staff. This will always be my Chicago go tohotel

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Thank Ellen s
Ann Arbor, Michigan
Reviewed 5 days ago NEW

Wonderful hotel, great location, close to the Christmas market and stores. The lobby is breath taking and the rooms clean and decorated in a calm pretty way. I was surprised it was bigger than expected. The hotel is historic and there is lots to learn while staying there. The staff was very accommodating. I can't wait to go back.

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Thank hjensen90
Chicago, Illinois
Reviewed 6 days ago NEW

Fun fact: the brownie was invented at the Palmer house for the world fair. You can get the brownie at the Lockwood restaurant (and possibly other places in the hotel). rooms are nice and the lobby/ bar area is beautiful

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Thank mmm473
Jerusalem, Israel
Reviewed 6 days ago NEW

I was in Chicago non business and stayed for the first time and this lovely hotel. The lobby and bar area are magnificent. I stayed on the executive floor and that offered an executive lounge with a complimentary breakfast, and snacks and drinks through the day and evening. Very well stocked, with pleasant service. The rooms were large enough and...

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Thank yacovk

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603-5608
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: €104 - €324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
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Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton
Hotel Style:
#25 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#55 Family Hotel in Chicago
#58 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Palmer House Hilton staff and other travellers.
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La Mesa, California
Saint Louis, Missouri
5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“maybe ask for a better view...our view was of the other side of the E shaped building”
 of 5 bubbles dsir, 6 Dec 2016 | Read review
“Ask for a QUIET floor!”
 of 5 bubbles piergrp, 4 Dec 2016 | Read review
“The excecutive floor is a good idea”
 of 5 bubbles yacovk, 2 Dec 2016 | Read review
“rooms on the back side are quieter. suites are wonderful.”
 of 5 bubbles SharonG420, 1 Dec 2016 | Read review
“High floors have large rooms with view”
 of 5 bubbles bhtje1, 1 Dec 2016 | Read review
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