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The Palmer House Hilton

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#94 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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8,185 Reviews from our TripAdvisor Community

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Showing 7,750: English reviews
Ohio
Reviewed yesterday NEW

If you don't like the corporate feeling of many hotels and want to experience a classic historic landmark, The Palmer House will fit you just fine. The hotel grand lobby has beautiful frescos in the towering ceiling that immediately let you know this is a special place. Here, you can sit and lounge or have a drink and feel the...

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Helpful?
Thank Sandra S
Bratislava, Slovakia
Reviewed yesterday NEWvia mobile

Location wise the hotel is OK, but I'd say that if you visit for tourism, better be north of the river, as there's more dining and bar options nearby. On Monroe, where the Palmer is located there's not much beside the Millenium Park a block away. But if only staying for an overnight like I did, the hotel was perfect....

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Thank Pauak
Oxford, Mississippi
Reviewed yesterday NEW

This was a great experience for "un"experienced Chicago travelers. It was centrally located for most everything a tourist would want to do. Larger than I thought. But the hotel staff was AMAZING. Really amazing. Got what we asked for x10. When we go back - and we will - we will stay at this place! FYI - rooms smaller than...

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Thank JeenyReeny
Dubai, United Arab Emirates
Reviewed 2 days ago NEW

Stayed at the hotel for a conference for which is was perfect. Palmer House is definitely a Chicago classic with a beautiful lounge/reception area. Check-in service was fine and helpful but a smile would be nice at times. Great location to explore the city. Room was nice and modern with nice views. Overall good experience.

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Thank Susanne K
Gurnee, Illinois
Reviewed 2 days ago NEW

One of the Crown Jewels in the Hilton portfolio, the hotel could give its own history tour, which it does Monday thru Saturday at 1:30 pm. The lobby itself is worth the visit, and the Empire Room hearkens back to the days of the Big Bands and entertainers which performed thru 1976, when it stopped being a show stop for...

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Thank William W
New York City, New York
Reviewed 2 days ago NEW

The Palmer House is a historic hotel right in the middle of the loop, conveniently located not only for business but also for sightseeing. The Main lobby is an attraction itself and worth visiting even if one is not staying there. Service is very good the rooms have the right size.

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1Thank Phil_Muller
Reviewed 2 days ago NEW

My bad experience started when I parked my car. The lot is very small and there are pillars which make it hard to maneuver your car. The parking spaces are very small. We get to the reception desk and the clerk goes away and comes back 20 minutes later and said our room is not ready because they are making...

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Thank michelle n
Reviewed 2 days ago NEWvia mobile

We LOVE this place and we usually stay here (or the Drake) when we are in Chicago. This is old Chicago glamour at it's best. You can't beat the ambiance. The lobby is gorgeous and we usually have drinks and apps every night we are there. Not cheap, but worth it to people watch and soak in the atmosphere. The...

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Thank Kelley H
Reviewed 2 days ago NEW

The Palmer House is a beautiful hotel with a spectacular lobby. We stayed just one night to see Hamilton, and the theater is only 1 block away, so this was the perfect location. The hotel is also 1 block from an orange line stop, so super convenient if you're coming from Midway airport. The elevators are painfully slow and small....

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Thank LoganXYZ
Raleigh, NC, United States
Reviewed 3 days ago NEW

I have been staying in the Palmer House over 30 years when I am at or near the Loop. Location is near perfect, the lobby is spectacular, and the attitude and service are excellent. Retro escalators no less.

Review collected in partnership with Hilton Hotels & Resorts
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Thank johnmI7913HA

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
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  • Suites
  • Non-Smoking Rooms
  • Family Rooms
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  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
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  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603-5608
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: €108 - €330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
Reservation Options:
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Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton
Hotel Style:
#25 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#55 Family Hotel in Chicago
#58 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Palmer House Hilton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The executive floors have their own private elevator which makes the trip much faster.”
 of 5 bubbles M5296ESsandras, 17 Jan 2017 | Read review
“Ask the the room with two bathrooms.”
 of 5 bubbles michellenR3565BF, 16 Jan 2017 | Read review
“Ask for a street view and corner room”
 of 5 bubbles rallensr, 15 Jan 2017 | Read review
“Don't get 18-276”
 of 5 bubbles FamFunIllinois, 15 Jan 2017 | Read review
“The suites with 2 bathrooms are fantastic”
 of 5 bubbles BethW186, 13 Jan 2017 | Read review
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