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Palmer House A Hilton Hotel

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Traveller (2755)
Room & Suite (1058)
Dining (140)
Ratings and reviews
#118 of 197 Hotels in Chicago
GreenLeaders Bronze level
  • Excellent40%
  • Very good33%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“executive level”(403 reviews)
“empire room”(154 reviews)
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What's included
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip...
Offers from Palmer House A Hilton Hotel
Special Offer: Double Points, Every Stay
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Location and contact
17 East Monroe Street, Box 75845, Chicago, IL 60603-5608
Hotel website
14.8 km to Midway Airport
315 restaurants are within a 0.5 km radius
0.3 km from The Art Institute of Chicago
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,858)
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9,334 results
Traveller rating
3,635
3,110
1,470
735
384
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3,635
3,110
1,470
735
384
Show reviews that mention
All reviewsexecutive levelempire roomlockwood restaurantbeautiful lobbyclassic hotelbeautiful hotelart institutethe loopstreet levelmillennium parka hilton honors memberlobby barrooms are smallan older hoteltwo double bedsdowntown chicagoconcierge desk
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1 - 5 of 9,334 reviews
Reviewed yesterday via mobile

This was my second time at Palmer House Hotel and again I was very pleased with it. It is located on Monroe, perfect location. Palmer House is a classic hotel where you feel like staying in a Chicago hotel during 1930s. Very good service and...More

1  Thank Explorersk
Hotel's Favourite
Reviewed 1 week ago

Centrally located in downtown Chicago. From the moment you pull up to the door there is a feeling of excitement (maybe it's because of all the lights). The lobby is up a floor from the street level and accessible by stairs, escalator or elevator. Regardless...More

3  Thank KdVoyage
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 1 week ago

Hello KdVoyage, Thank you for taking the time to review your stay at The Palmer House! We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. We specialize in outstanding customer service and our goal is an all-around positive guest...More

Reviewed yesterday via mobile

All I can say is, I’m glad I didn’t pay out of pocket for this place. I was given an “upgraded room with a view”. As you can see from my photos I have no idea what the upgrade was or where I could find...More

1  Thank Nikki_ash81
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded yesterday

Hello Nikki_ash81, Thank you for taking the time to review your stay at The Palmer House! We truly apologize that you did not receive the typical Palmer House experience during your visit. I am the Hotel Night Manager and I'm interested in finding out more...More

Reviewed 2 days ago

We stayed here in August of 2017 on the executive floor. The room was small but not too small, it is downtown chicago. The hotel is beautiful and in a great location. The executive breakfast was lacking and the pool leaves much to be desired....More

Thank jross82
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 2 days ago

Hello jross82, Thank you for taking the time to review your stay at The Palmer House! We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. We specialize in outstanding customer service and our goal is an all-around positive guest...More

Reviewed 2 days ago

Thank God this is my last night in this hotel. It is big - 1639 rooms and it is impersonal. The check-in staff at 9 am in the morning looked as if they prefer to be elsewhere. Not a smile and not a welcome. Even...More

1  Thank NNei
View more reviews
About
Description
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the ...More latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Spa
,
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Spa
,
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Spa
,
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Spa
,
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2755)
Room & Suite (1058)
Dining (140)
Pool & Beach (65)
Amenities (52)
Business Centre & Event Rooms (41)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Patca558
26 June 2018|
AnswerShow all 7 answers
Response from Jose Antonio V | Reviewed this property |
when i left june 20 it wasn’t done yet ... but they were closing down the gym next day (does that mean the pool is opening already?) might be best to call or email the hotel
0
Votes