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The Alise Chicago - A Staypineapple Hotel

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#27 of 186 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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The Alise Chicago - A Staypineapple Hotel
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1,446 Reviews from our TripAdvisor Community

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Showing 1,381: English reviews
Milwaukee, Wisconsin
Reviewed 9 January 2013

We were in town for a night to see The Book of Mormon and chose Hotel Burnham primarily because of its proximity to Bank of America Theatre but also because of the reviews. We loved the hotel and would definitely recommend it to anyone wishing to stay near the theater district, Millennium Park, Macy's, etc. Every staff member we interacted...

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Helpful?
Thank Buckingham_U_Badger
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review

Dear Buckingham_U_B, Thank you for choosing the Hotel Burnham and certainly thank you for the wonderful review. I hope you had an amazing time at the Bank of America Theater. The Book of Mormon is an awesome show and we are fortunate to be located in the center of the Theater district. I love hearing that we were able to...

Chicago, Illinois
Reviewed 6 January 2013

Can't wait to go back again for a stay in Downtown Chicago. The location is great, and the service is outstanding!!!! We stayed there in August & December for romatic get-a-way weekends. Both times, the service was amazing and the rooms overlooked State Street.

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Helpful?
Thank Heidi K
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review

Dear Heidi K, You are Wonderful! Thank you for sharing your experience on TripAdvisor. We really appreciate you staying with us in August and in December. We welcome you to stay at the Hotel Burnham anytime you want to stay in Downtown Chicago. Thank you for your loyalty. It's comments like yours that make the staff week go well... "Absolutely...

Milwaukee, WI
Reviewed 6 January 2013

I enjoyed our stay here at the Burnham Hotel. The location is great - just a short walk to the lakefront and to the awesome shops on Michigan Ave. The room was very small but also very clean and had everything we needed (but really, I think it was the smallest hotel room I had ever stayed in!). They had...

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Helpful?
Thank Aubrey B
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review

Dear Mkelovesvegas, We're all very glad you chose to stay with us here at the Hotel Burnham, and even more delighted that you enjoyed yourself so much! The hotel was actually a doctors and dentist office when it was built in 1895, as the Reliance Building. Things were much smaller in size in those days. Thank you for sharing your...

Hebron,IN
Reviewed 5 January 2013

Great hotel, very clean and the staff was the best! Be sure to eat at the restaurant on the main floor, food very good and beautiful room. The building was an office building in the past, and it has been lovingly renovated. We enjoyed the decor in the main lobby and the elevators are quite different and very nice. The...

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Thank 1,945
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review

Dear 1945, We are overjoyed with your review! Thank you for taking the time to share your experience on TripAdvisor. We are greatful that we were able to meet your expectation with our service and restaurant Atwood Cafe. When you are back in the Loop, please try Block 37 (which is directly across the street from the hotel), they have...

Chicago, Illinois
Reviewed 2 January 2013

I rely on the TripAdvisor community for pointers and insight frequently, but this is the first time I was so impressed with an experience I needed to post it myself! The Hotel Burnham is an amazing space, with the quirky elegance you expect from a Kimpton property. The architecture and decor is excellent, and the restaurant in the building (Atwood...

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1Thank Chicago R
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review

Dear Chicago R, Thank you very much for your gracious review. We are very pleased that Darnell (Guest Service Agent-He is AWESOME) was able to get your reservation settled and allow you to bring in the New Year without any worries. We really appreciate your wonderful comments about the staff and management this really makes them happy. Thank you for...

Inverness, Illinois
Reviewed 30 December 2012

I go to Hotel Burnham once each December with my sister. I absolutely love the atmosphere and the attention to detail. The staff is always helpful and very attentive. I would encourage anyone looking for a place to stay when in the downtown area to choose this hotel over any other.

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Helpful?
Thank Deb121612
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review

Dear Deb121612, WOW! What a great review. We love having you stay with us. Loyal guests like you help us strive to exceed your expectations. It's people like you that get the word out about the Hotel Burnham. We love having you stay with us. We would like to thank you for bringing others with you so they can enjoy...

Minneapolis, MN
Reviewed 30 December 2012

Hotel Burnham is a great property from the Kimpton brand. The building is a historic landmark that was renovated by Kimpton. Many of the floors were restored to look like they did when it was originally the Reliance office building in 1895. One of the unique characteristics of the building is the large plate glass windows. It is the first...

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Thank MPLS-MN_Traveler
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review

Dear MPLS-MN_Traveler, It sounds like you enjoyed your time in the Reliance Building. Chicago is a great place to explore wonderful architecture, especially designs by Daniel Burnham. I'm really glad that Daniel Burnham and Charles Atwood moved this city forward with their awesome design of the Reliance Building. This Historical Landmark now known as the Hotel Burnham has so many...

Alexandria, Virginia
Reviewed 30 December 2012 via mobile

I would give it a 3.5 if possible. The hotel is beautiful, but our room was a bit shabby - bathroom was very drab, like that of a lower grade hotel, wallpaper peeling and blotched, closet door in bad shape and bed sheets a bit rough and pillow smelling bleachy. Bed overall was comfortable, service was good and the lobby...

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Thank Wendelfarb
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review

Dear Ms. Wendelfarb, Thank you so much for your review! I am glad that you enjoyed your stay with us. I see that you were disappointed with the bathroom and linens. I have inspected the room you were assigned to address the items you listed. These issues have been taken care of and should not occur during your next visit....

Oglesby, Illinois
Reviewed 28 December 2012

We love this place. A friend recommended it upon hearing that we make a trip to Chicago every year in December, and we decided to try it out. Initially, the main draw for us was the location - right across the street from Macy's, a block away from the Kristkindle Market, within easy walking distance of Michigan Avenue - all...

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Helpful?
Thank Bonnie C
BurnhamFOM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review

Bonnie C, Thank you for your review! I am so glad that the Burnham feels like home. We've loved having you over the past 7 years, and look forward to having you for many more! See you next year! Tonya Scott General Manager Hotel Burnham

Wheeling, Illinois
Reviewed 28 December 2012

I have stayed at this property before and as always, the service was great. The room was spotless and the bed was so comfortable. I will definitely go again! One small downside is that breakfast is not included, but there are plenty of options nearby.

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Helpful?
Thank John36879
BurnhamFOM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review

Dear John36879, Thank you for your loyalty to the Hotel Burnham, and for your review. See you again soon! Tonya Scott General Manager Hotel Burnham

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Chosen by Conde Nast Traveler as one of the best hotels in the world, The Alise Chicago is an intimate boutique hotel like no other. Housed in the landmark Reliance Building, now beautifully restored, The Alise provides an authentic, luxurious and historic taste of the Windy City. In the heart of the Chicago Loop, across from Millennium Park, and home of the Atwood Restaurant, The Alise is near Chicago's top destinations and attractions. See the Windy City with the perfect homebase: Staypineapple at The Alise Chicago. ... more   less 

Additional Information about The Alise Chicago - A Staypineapple Hotel

Address: 1 W Washington St, Chicago, IL 60602-1603 (Formerly Hotel Burnham)
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: €122 - €403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Alise Chicago - A Staypineapple Hotel 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hotel Burnham Kimpton
Hotel Burnham Chicago
Hotel Style:
#5 Green Hotel in Chicago
#11 Spa Hotel in Chicago
#15 Romantic Hotel in Chicago
#15 Business Hotel in Chicago
#21 Luxury Hotel in Chicago
#24 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Alise Chicago - A Staypineapple Hotel staff and other travellers.
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Questions? Get answers from The Alise Chicago - A Staypineapple Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king suite has a pull out sofa that is wonderful for a family adventure.”
 of 5 bubbles GMW213, 24 Feb 2017 | Read review
“Noisy b/c of sirens outside but maybe request room not facing street (its on a corner)”
 of 5 bubbles territraveller1000, 17 Feb 2017 | Read review
“Ask for a room on an upper floor overlooking State Street.”
 of 5 bubbles randc843, 1 Feb 2017 | Read review
“Choose a north-facing room on an upper floor (up to 15th) for a great view of the Chicago Theater marquee.”
 of 5 bubbles Paamelaa, 29 Jan 2017 | Read review
“Ask for a room with a view of State Street”
 of 5 bubbles 543kristys, 28 Dec 2016 | Read review
5 of 5