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Hilton Garden Inn Chicago Downtown/Magnificent Mile

#55 of 188 Hotels in Chicago
Certificate of Excellence
12/06/2017 13/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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2,083 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Showing 1,945: English reviews
Lakeland, United States
Reviewed 5 October 2015

The staff is very friendly and the downtown location is unbeatable. The walls are a bit thin for noise but nothing too disruptive. Rooms were clean and Had a wonderful time here during our stay in Chicago. We will be back.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cory P
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, room quality with amenities and the excellent customer service you received from our staff. It's...

Los Angeles, California
Reviewed 5 October 2015

Staff was very helpful. Hotel is in a great location. Room was very nice and clean. Refrigerator and Microwave are an nice plus. The only slight disappointment is that their is no executive lounge or lounge for Diamond/Gold Members.

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Helpful?
Thank adamo39
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, room quality and the helpful customer service you received from our staff. It's always good...

Michigan, United States
Reviewed 4 October 2015

Really I want to thank everybody working in this hotel for their help and excellent service. I appreciate the room service people and they did great job in keeping the beds, bathroom and all area clean. I also appreciate the front counter employees, really they were very nice. Thank you!!!

Review collected in partnership with Hilton Garden Inn
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Thank Omaid A
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and hotel staff; I was pleased to hear you specifically enjoyed our hotel's cleanliness, the front desk staff, the housekeeping staff and the overall excellent customer service...

Arlington, Virginia
Reviewed 2 October 2015

I can't say enough great things about my stay here. The staff was extremely friendly and accommodating, and the room was perfect. The location is very central and surrounded by a plethora of dining options. You won't regret going with Hilton Garden Inn Chicago Downtown/Magnificent Mile!

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Helpful?
Thank vsephillips
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, room quality and the excellent customer service you received from our staff. It's always good...

Lorton, United States
Reviewed 1 October 2015

This hotel is a great value and the location is great for anyone visiting Chicago for business or pleasure. It is in walking distance of the magnificent mile and Navy Pier. Parking is pricey, so if a car is not needed, use other means to get around. It cost less and alleviates stress trying to find parking.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dwayne F
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location to excellent activities and monuments in the city. It's always good to hear we are...

Martinsburg, United States
Reviewed 30 September 2015

This is a very nice hotel. I am picky about how clean things are and I was satisfied. The fitness center was better equipped than most hotels. Convenient location. Our son lives in Chicago and we will definitely stay at this hotel the next time we go to visit him.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mary Ann R
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, cleanliness and fitness facility. It's always good to hear we are meeting the expectations our...

Gurnee, Illinois
Reviewed 28 September 2015 via mobile

Stayed here for one night the evening of the Zac Brown Band concert at Wrigley. No upgrade was available but they did give me a room on the top floor. There was another couple staying with us in a 2nd room. The one problem was as follows. We made the arrangements for both rooms. We didn't want the other couple...

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Helpful?
Thank gondekp
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of customer concerns to better acknowledge our staff in the future; I was pleased to hear you specifically enjoyed your top floor room and complimentary breakfast. We appreciate your comments of suggestion...

Burlington, Michigan
Reviewed 25 September 2015

We traveled to Chicago a day earlier than we had planned and did not have reservations for the night. We walked around and wandered into the Hilton Garden Inn to see if they had any rooms available. They did and at a good price. Very friendly staff, clean rooms and comfortable beds. Within walking distance to the Magnificent mile and...

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Helpful?
Thank Amy M
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, clean rooms, beds and the quaily of service you received from our staff. It's always...

Ampthill, United Kingdom
Reviewed 23 September 2015

Stayed in Chicago for the weekend recently whilst in the US on business and although this hotel had a great location, it was definitely just a little lacking in some of the other comforts. A mini bar should be a must for all rooms is a first thing and better sound proofing would be my next requirement. An ok experience...

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Helpful?
Thank mariarichards
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location. It's always good to hear we are meeting the expectations our guests come to expect...

Fort Lauderdale
Reviewed 23 September 2015

Having stayed at several different hotels in the Metro Chicago area, this hotel is by far the best for the money. It is close to great shopping, food and easy transportation. The rooms are a good size for the city with 2 queen beds and large bathroom. Great dining on property with lots to do all within walking distance. The...

Review collected in partnership with Hilton Garden Inn
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1Thank Mike4cFortLauderdale
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, room quality, the weber grill and the excellent customer service you received from our staff....

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: €139 - €378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotwire, Hilton Hotels Direct, Priceline, Hotels.com, Expedia, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#33 Romantic Hotel in Chicago
#35 Family Hotel in Chicago
#35 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
28 questions
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Brandon, Florida
over a year ago
Hutchinson MN
11 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago

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Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exceptional personal customer service. Excellent location.”
Laurie2017May, 21 May 2017 | Read review
“I requested a room up high- when I checked in- I had the top flor”
johnrichardlehr, 17 May 2017 | Read review
“All PURE (allergy free) rooms are on the 17th floor. Room 1713 overlooks State Street.”
Divakind, 26 Apr 2017 | Read review
“Try not to get a room near the elevator. That is all you hear all night is it going up and down and people getting off.”
T1179CQkimr, 20 Apr 2017 | Read review
“no matter what floor you are on you will hear the sirens below.”
tamiRN210, 17 Apr 2017 | Read review
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