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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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#49 of 185 Hotels in Chicago
Certificate of Excellence
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
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1,919 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Showing 1,790: English reviews
Reviewed 19 May 2015

stayed at this very reasonable hotel for a couple of days and found it clean, comfortable and in just the right place for seeing the sites of the city. Chicago is a much more interesting city than I imagined and the friendly staff at this hotel made our short stay very enjoyable. They helped with ideas for site seeing and...

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1Thank P6jus
Cincinnati, United States
Reviewed 18 May 2015

This is a great hotel for business in Chicago. Indoor access to the Weber Restaurant and Enterprise Rental Car. Warm oatmeal cookies at happy hour to get you over the end of day hump! The staff is experienced and business oriented. Great problem solvers. Kiesha was particularly helpful this trip.

Review collected in partnership with Hilton Garden Inn
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1Thank Thomas H
Evanston, Illinois
Reviewed 13 May 2015

My two daughters and I checked in for Mother's Day Weekend and the check-in process was effortless (we were there before the normal check-in time of 3pm). What a wonderful Mother's Day weekend. Thank you.

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2Thank ltann2848
Minneapolis, Minnesota
Reviewed 12 May 2015

The workout facility was quite nice, and the front desk staff was friendly. The water for the showers and sink were lukewarm at best and the hot tub was broken. After a day walking outside in blustery Chicago not exactly the kind of welcomed return you would wish for, but overall a nice place to stay.

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1Thank Rachel C
Yorkshire
Reviewed 12 May 2015 via mobile

We enjoyed our stay,I think the hotel has been rebranded because it is now a Doubletree by Hilton,as we were on a quick 2 day visit it was ideal,we could easily walk to all the attractions,Navy pier was only a 10 minute walk but was being refurbished when we arrived,also the weather was freezing..nobodies fault but be aware,Millenium park was...

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1Thank leonwilski
Mayville, United States
Reviewed 11 May 2015

Was sent here by the Palmer House because the Palmer House was full. This hotel is way over priced for what you get - even considering that it is on the Miracle Mile. This is a place to simply spend the night - and definitely not worth the rate they charge.

Review collected in partnership with Hilton Garden Inn
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Thank Jay B
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments reguarding your recent stay. Please accept my sincere apology for the disappointment you experienced during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate your feedback as it allows us to focus on opportunities for...

West PalmBeach, FL
Reviewed 10 May 2015

Disclosure, no expert on Chicago, obviously everyone has different wants, locations. If youre looking for downtown on the Magnificent Mile, walking distance from many restaurants (Malnattis, Unos, etc) shopping, cannot go wrong. Had room on 21 floor, quiet, corner room with great views. On site restaurant great for breakfast, room amenities all good, and if not enough, if you prefer,...

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1Thank tony15230
Niles, Michigan, United States
Reviewed 9 May 2015

The air conditioner is right next to the bed so when it turns on, cold air blows right on your face. Had a miserable sleep that night and decided not to stay the second night. I tried to get a refund for our second night, but was denied. To add insult to injury, the Housekeeping Manager was at the front...

Review collected in partnership with Hilton Garden Inn
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4Thank markwE1991DQ
Peoria, Illinois
Reviewed 8 May 2015

If there is a Hilton Garden Inn at our destination; we always choose to stay at one. So, this particular trip we visited the Magnificent Mile and the hotel itself was Fabulous. We stayed on the 17th floor and our room had a great view! The staff was friendly and very helpful. The only thing I didn't like and it...

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1Thank JoBeth G
knoxville, United States
Reviewed 7 May 2015

I was in town on a business trip and enjoyed my stay at HGI. This location is close to numerous bars, restaurants, and shopping destinations. I have to add that the staff at this hotel is really what made my stay exceptional.

Review collected in partnership with Hilton Garden Inn
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Thank Mary T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: €95 - €293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Orbitz and Priceline so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#11 Best Value Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Family Hotel in Chicago
#35 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
19 questions
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Brandon, Florida
over a year ago
Hutchinson MN
7 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago
Illinois
4 months ago

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Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“West side noisy with traffic even on 23rd floor”
 of 5 bubbles melissaannieg, 29 Dec 2016 | Read review
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