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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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#55 of 186 Hotels in Chicago
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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1,975 Reviews from our TripAdvisor Community

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Columbus, Ohio
Reviewed yesterday NEW

My friends and I spent 4 nights on the 14th floor and had a wonderful time. The breakfast in the Weber Grill each morning was exceptional. The hotel staff handled our special requests (extra linens, flatware, storing items in the freezer) exceptionally. The oat bars in the lobby during the afternoon are quite tasty! I would definitely stay at this...

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Helpful?
Thank BrianParksColumbus
HOTEL’S FAVOURITE REVIEW
Reviewed 19 January 2017

My family and I come here every year (for the past five years now) to say a week in chicago for vacation. My reasons for liking this hotel are purely subjective, but you might find this helpful. First off, it's DIRECTLY above the red line station. This makes accessing chicago's transit system easy as pie. Walk out the front door...

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Helpful?
1Thank Nate K
About Hotel's Favourite Review
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you so much for leaving such a detailed, outstanding review! You’ve really managed to highlight so many of our hotel’s top features! I’m so excited to hear that we’re the absolute best in so many different aspects, and feel honored to be your top choice of hotel whenever you visit the area. It says a lot when we...

Reviewed 3 days ago NEWvia mobile

On our last business trip to Chicago we stayed at this HGI and had a perfect stay. We had a difficult start to the trip due to a flight being delayed, then ended up at another hotel initially, due to a clerical error. When we arrived at this hotel we were delighted from the moment we stepped into the lobby....

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Helpful?
Thank gina d
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you so much for writing such a lovely review! We couldn't be more excited to hear such positive feedback - especially when it comes to our outstanding team. I'll be sure to share you comments with Jared, who I'm sure will be happy to hear of the positive impact he's made on our valued guests. We look forward...

Ann Arbor, Michigan
Reviewed 5 days ago NEW

Not a palace by any means, but clean and satisfactory. Pillows too soft - no support. Malfunctioning plumbing fixtures caused us to ask for another room. Staff responded quickly. New room's toilet had a crack at the base, but it worked okay for our 3 nights. Plumbing fixtures could use some attention overall. Best part of location is an Italian...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michelle N
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for your review - we appreciate your feedback! Although I regret to hear that you moved rooms after checking-in, I'm happy to hear that our staff was so responsive and were able to service your needs. We're very thankful for our highly dedicated team that goes above and beyond for all our guests. I'm glad that overall...

Peoria, Illinois
Reviewed 5 days ago NEW

Reserved single king. Got two small doubles for wife and I. Never asked if I was ok with that. Never offered an accommodation for taking something not reserved. I brought it up and the reply was "sorry". I'm HH member. Doesn't matter. Plenty of places in Chicago to stay. Will go someplace else next time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Scott J
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for sharing this feedback with us. I'm sorry to hear about the disappointing experience you had during your stay. Although your reservation guarantees a room, the room type is unfortunately not always guaranteed. Please know that our staff work hard to best accommodate all of our guests, and your satisfaction is very important to us. We hope...

Plymouth, Indiana
Reviewed 5 days ago NEW

This is always a great place to stay in a wonderful location. The staff are very friendly and love having Weber Grill right downstairs. It is very close to many places. I would highly recommend this location.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jenniferpR8514KG
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for your review! We're thrilled to hear that you enjoyed your stay with us, and it's always a pleasure to hear such positive feedback from our guests. We hope to welcome you back the next time you're visiting the area!

West Des Moines, Iowa
Reviewed 6 days ago NEW

I usually stay at another Hilton property in downtown Chicago, but it was not available on my last trip so stayed at the Garden Inn at 10 East Grand. This has become my new hotel of choice when in the area. Great location, friendly staff, convenient parking, multiple restaurant options nearby. Highly recommended.

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Helpful?
Thank osgconsult55
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for writing such a rave review! We feel honored to be your hotel of choice whenever your travels bring you to downtown Chicago. We appreciate your recommendation, and hope to be seeing you again soon!

Muskegon, Michigan
Reviewed 6 days ago NEWvia mobile

Stayed one night making a reservation about a week out. Reservation had no problems. Stayed a Saturday night, hotel was very busy. Drive up for valet parking was small and tight. Very nice valets. Easy system to retrieve your car. Hotel is clean with access to restaurant through the main lobby. The rooms are small but clean. One issue: the...

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Helpful?
Thank drad12872
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for sharing such a detailed review and providing us with such honest feedback. I'm happy to hear that overall, everything about your stay was satisfactory. We always strive to provide the absolute best, and your comments will assist us as we continue to evolve in order to better serve our guests. I'm happy that our team provided...

Reviewed 1 week ago NEW

On a positive, the location is very convenient, and we were happy to have our room available even though we arrived early. We also found the elevators fast - hardly ever a wait or a crowd. On the negative, NOISY. Although our room was quite far from the elevators we could hear them running all night. Walls, doors, and windows...

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Helpful?
Thank Heather L
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for your review. We appreciate your honest feedback and we're sorry to hear about the disappointment you experienced with the noise level in your guest room. Our staff do not tolerate such noise disturbances, so I'm very sorry that you did not get the best night's rest possible. Please know that if there are any issues inside...

Lawrenceville, Georgia
Reviewed 1 week ago NEW

I changed from a property near the airport, to this location at the last minute, realizing it made more sense, because the purpose of our trip was to have an audition for acceptance at DePaul University, Lincoln Park, and this hotel was only 3 stops away on the train. The train station is literally right next to this property. The...

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Helpful?
Thank rebeccabontempo
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you so much for leaving such an excellent review! We could not be happier to hear such positive feedback - especially when it comes to our team. We take great pride in the personalized service we offer to our guests, and I'm glad to hear that Alma and Reggie were able to provide you with such a memorable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: €103 - €328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton Hotels Direct, Booking.com, Expedia, Priceline, Travelocity and Hotels.com so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#17 Best Value Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
#35 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
21 questions
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Brandon, Florida
over a year ago
Hutchinson MN
8 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago
Poplar Grove
8 days ago

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Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“when you are a group of three the mini suite (same room with three beds) good for night time visiting before off to sleep.”
 of 5 bubbles philphylli, 8 Feb 2017 | Read review
“We have not stayed in a bad room there ever but choose Valet parking! Its worth it!”
  • Compliments of Soumia and our Birthday and Valentines Stay
 of 5 bubbles Flyingphoto, 8 Feb 2017 | Read review
“Higher floors offer better views of the city.”
 of 5 bubbles bmuzar, 3 Feb 2017 | Read review
“higher floors for less road noise”
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Best views are on upper floors over looking Grand St.”
 of 5 bubbles 226natek, 19 Jan 2017 | Read review
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