The location of this hotel is fantastic! You are within walking distance of all of the must-see places in Chicago! I have stayed at many Chicago hotels and this was one of the best places. The walls are very thin, so it was somewhat distracting and hard to sleep.
Great Hotel, very clean and staff is so friendly. Upon arrival on Friday night it was very busy, but the front desk staff kept the lines moving along swiftly, we waited maybe 8 minutes in line to get checked in. They did give us the wrong room access card, was to 1 of the rooms…
We stayed two nights in a king room facing north with a fantastic view of the John Hancock building. We called about checking in early and were pleasantly told they had rooms available. We had an almost mishap in the first few hours with the toilet almost overflowing, and upon…
Stayed 2 nights for a business trip. Smooth check-in and check-out, friendly service, parking and restaurants in same building. Microwave and fridge in room. Overall experience was great and I would stay again!
The facilities are great, the lobby is attractive and comfortable. The staff is very courteous and helpful. The bed was comfortable, the desk had great lighting and a comfortable ergonomic office style chair. There was a refrigerator, a microwave, and a coffee machine.The…
"Ask for a room on the north side if you want to see John Hancock. They're also further from the elevators, so not as much foot traffic."
"Floor 20 was very nice- quiet all around. Room over looked Grand Ave."
"high floors for the best city view facing North"
"Rooms away from Clark are quieter. 19th floor has great views."
"Do not go in rooms with more than one window. They might be cold during winter."