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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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#49 of 189 Hotels in Chicago
Certificate of Excellence
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
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1,875 Reviews from our TripAdvisor Community

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Showing 1,748: English reviews
Reviewed 2 days ago NEWvia mobile

Stayed here for a weekend to celebrate my nephew's 10th birthday. It is close to Michigan Avenue. Subway/L is just out the door- made getting around very easy. Everything was clean. The staff was polite and helpful. The room had a microwave and a mini fridge. I would stay here again.

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Helpful?
Thank Jennifer M
Tampa, United States
Reviewed 2 days ago NEW

Upon arrivaI, was greeted by Reggie in the lobby. If you were in a bad mood due to travel, I won't last long. His smile and attitude are contagious! From there I went to check in and was greeted by Alma. Again, a warm smile and excellent customer service! I had a small issue which she was quick to manipulate...

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Helpful?
Thank andreahV935IW
Louisville, Kentucky
Reviewed 3 days ago NEW

Had a destination Thanksgiving in Chicago with family traveling from all over. The hotel was clean and the staff members were great. We also thought the location was great as there were many restaurants in the area as well as close proximity to shopping.

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Thank bart d
Saint Louis, Missouri
Reviewed 4 days ago NEWvia mobile

Perfect location! 1 minute walk to Eataly and Nordstrom. Comfort and quality you expect from a Hilton. Reggie, the bellman, was incredibly helpful and personable! He made us feel like we had a home away from home. We will be back!

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Thank pizzafolk
Reviewed 4 days ago NEW

The hotel was nice. Reggie at the front desk really made the trip enjoyable. He was very helpful in suggesting local restaurants and entertainment. He was very personable and we appreciated the recommendations

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Thank shannon w
Germantown
Reviewed 5 days ago NEWvia mobile

Standard fare for a HGI with an attached "Weber" restaurant for their food. Gym on the 12th floor and a good front entrance convention for being picked up and staying out of cold/wet weather Rooms were find but the A/C units were old style and noisy for both heat and cooling

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Thank DrNic1
Reviewed 1 week ago NEWvia mobile

The hotel itself looked great and was in a great location for an amazing price. I was on the 18th floor in a king room for 4 nights and couldn't complain about not one night. Weber grill downstairs in the lobby was so so good. I ate and had drinks there every night. Pool and jacuzzi area was nice and...

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Helpful?
Thank shanora W
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for sharing such a wonderful review! It sounds like we did our job. We're always happy to hear when our guests are able to enjoy all of our amenities and make the most of their stay. We look forward to welcoming you back in the near future! Thank you,

Liberty Township, Ohio
Reviewed 1 week ago via mobile

Great place! When you think of navigating your way through the Magnificent Mile during the holidays, let alone staying there, you may think " can't touch that", But staying at The Hilton Garden Inn Magnificent Mile has been a very pleasant surprise. The Hotel is tucked away in a nice piece of real estate in the heart of the mile....

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Helpful?
Thank Shetravels5109
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, I'm so happy to hear you had an excellent time staying with us during this holiday season! Our location really does offer something for every traveler, and we're glad to hear it was a perfect fit for you. Your comments are truly valued by all of our staff, and we will be sure to share your positive...

Gary, Indiana
Reviewed 1 week ago

I would suggest this hotel. Great staff,clean room,a good location to do shopping, great restaurants.parking lots within walking distance from the hotel.Excellent service,location if you didn't want to go to another restaurant it's one in the hotel the food is great.

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Helpful?
Thank Annette J
Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your travel comments and to learn your appreciation of our hotel staffs excellent customer service. It's always good to hear that we are meeting the expectations our guests come to expect and deserve. We look...

Ann Arbor, Michigan
Reviewed 1 week ago

Wonderful stay. Location is so very convenient to Mag Mile and surrounding eateries. Room showed some signs of wear, but overall very good, clean and comfortable. Pool is quite small, but exercise area is well appointed. Parking next door is quite convenient, and Weber's Grill adjacent to the lobby is a plus, always a good meal. Alma at the front...

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Helpful?
Thank MotoChawk
Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and the excellent customer service you received from our staff Alma. It's always good to hear that we are meeting the expectations our guests come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: €88 - €284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Cancelon, Priceline, Orbitz and Odigeo so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#6 Best Value Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Family Hotel in Chicago
#35 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
19 questions
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Brandon, Florida
over a year ago
Hutchinson MN
5 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago
Illinois
3 months ago

See all questions (19)

Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get their points card and you can select your room online and checkin prior to arriving, just walk up to the counter get your key and go!”
 of 5 bubbles Hugh792, 9 Nov 2016 | Read review
“Rooms away from Grand or State street are less noisy. Stay at least 6th floor or higher since there is a restaurant on the first floor”
 of 5 bubbles Cali-Native2015, 6 Nov 2016 | Read review
“ask for the city view”
 of 5 bubbles 678mlmlml, 1 Nov 2016 | Read review
“The higher the room, the better the view”
 of 5 bubbles wilkinsk2013, 1 Nov 2016 | Read review
“Nearby Firehouse and busy city streets... but that's Chicago, just off the loop near great shopping and eating venues”
 of 5 bubbles tomkipfer, 25 Oct 2016 | Read review
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