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Hampton Inn & Suites Chicago - Downtown

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#43 of 185 Hotels in Chicago
Certificate of Excellence
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Hampton Inn & Suites Chicago - Downtown
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2,253 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,098: English reviews
Columbus
Reviewed 22 December 2014

Booked this hotel for the weekend before Christmas. Couldn't have worked out better. The location is excellent. Couple minutes from Michigan Ave and right in the heart of the River North neighborhood. There are so many various restaurants/bars/clubs within a 2 minute walk. The hotel was what you expect from a Hampton. Staff was extremely friendly and helpful. Rooms were...

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Helpful?
Thank bqad_2003
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

bqad_2003 Thank you for your review. We are happy to know that you had a wonderful experience with us. Our location is very convenient to all different travelers whether business or pleasure due to the many things you have access to. We understand the fire station can be a hassle to some, and we definitely have options available to those...

Cedar Rapids, IA, United States
Reviewed 21 December 2014

I stayed at this location for a seminar. Beautiful decor, wonderful housekeeping staff (Veronica ) great breakfast staff, and the service provided for our conference room were top notch. I would recommend travelers to enjoy some time here.

Review collected in partnership with Hampton
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Helpful?
1Thank Stephanie B
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Stephanie B Thank you for your review. We will make sure that Veronica receives your wonderful comment! Our staff strives daily to provide excellent service to every guest every day, so we appreciate your kind words. We are happy to know you had such a great experience and look forward to hosting you again in the future! Sincerely, Brandi Cartmill

Manitowoc, Wisconsin
Reviewed 21 December 2014

I had won a free night off of Facebook so we planned a quick overnight stay in Dec for some sightseeing and shopping. I was a little worried about service being it was a free stay. I did not need to worry. The service was excellent. We had brought another couple and they were impressed with the free breakfast and...

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Helpful?
Thank Sheri K
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Sheri K, First we would like to say congratulations on your win! Thank you for taking the time to review our hotel. We take pride in our wonderful staff and the service they provide for each and every guest no matter the reason for traveling. So we are happy to know that you chose us due to such fabulous experiences...

United States
Reviewed 21 December 2014

My only problem was staff was not very friendly. we have to wait and valet service for the car parking is overpriced and staff is not friendly either. My recommendation is if you like Hilton network stay in The Witt which is close by.

Review collected in partnership with Hampton
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Helpful?
Thank Vitezslav P
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Vitezslav P We would like to apologize for the inconveniences that you experienced while staying at our hotel. We pride ourselves on excellent service, so we regret that you feel you were not treated as such. We will definitely look into these matters concerning our staff and the lack of friendliness you felt. Our valet parking prices are one of...

Lake Mills, Wisconsin
Reviewed 17 December 2014

I recommend, good location, better rooms than most, and a good breakfast! Close to Michigan Ave, right off State St. The suites are roomy and well appointed. Close to a number of dining options and entertainment. Good value, however I recommend checking other parking options, typically you can get for less if you do not need your car during the...

Review collected in partnership with Hampton
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Helpful?
Thank bglassel
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

bglassel Thank you so much for reviewing our hotel. Chicago is a wonderful city with so many options, so it is always a plus to stay in a location where things are easily accessible. Parking can be a hassle in downtown, so we like to suggest other options if available. We are so happy to know that you enjoyed your...

Reviewed 16 December 2014

Excellent value for a hotel within a few blocks of the Magnificent Mile. You not only have access to excellent shopping, but also a variety of restaurants at all price levels, hopping bars and tourist attractions. A great choice for to enjoy a vibrant city.

Review collected in partnership with Hampton
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Helpful?
Thank MJBez
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear MJBez, Thank you for taking the time to review our hotel. We are happy to hear you had a wonderful experience while visiting Chicago! You definitely chose a great location because most everything is within a few blocks of the property. It makes it convenient for most travelers. We look forward to seeing you again when you return to...

chillicothe, United States
Reviewed 16 December 2014

The bathroom was dirty when I checked in. I was tired and didn't want to wait for staff so I just cleaned it myself. There was dirt on the floor and toothpaste on the faucet, and filth on the floor bolts of the toilet. Add to that I didn't sleep one full night because the hotel is right next to...

Review collected in partnership with Hampton
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1Thank Teresa J
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear Teresa J We would like to apologize for the cleanliness issue you experienced while staying with us. It is not normal for us to have this type of thing happen nor should it be. We will definitely look into this situation and make sure that it is handled properly. We also understand the issue with the noise, so we...

Cincinnati, Ohio
Reviewed 15 December 2014

I will never stay here again. Breakfast was ruined by having to watch adults roaming around having breakfast in their pajamas. Really? Hotel told me as long as they are dressed and wearing shoes, it's just fine. Turned my stomach. I took the time to shower and dress before I went to breakfast. I don't want to be distracted by...

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6Thank mjdr3425
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear mjdr3425, I would like to deeply apologize for the discomfort you experienced during breakfast. While we do not have a formal dress code, we do follow codes set forth by the City of Chicago. We always strive to satisfy each and every guest. We like our hotel to feel like home to all of our guests to the fullest...

Denver, CO
Reviewed 12 December 2014

The hotel is what you'd expect from a Hampton Inn in terms of quality, amenities, and the free breakfast. The staff, though, was fantastic. On every shift, the front desk and bell staff were friendly and went above and beyond to be helpful. I would stay here again for the service and because of the perfect location for shopping, theater,...

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Helpful?
Thank mg10116
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear mg10116, We appreciate your wonderful review. We have an awesome staff here, so it is great to know that we were of such service to you. Chicago is such a big city, so it is nice to have someone take the time to get you where you want to be! We always do the best we can to make...

Reviewed 11 December 2014

Excellent hotel and staff. Everything was excellent and price reasonable for downtown Chicago. Convenient location to miracle mile, mart and restaurants. Restaurant in the hotel building (Joe Fish) was excellent and at the other end of the block is a Ruth Chris.

Review collected in partnership with Hampton
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Thank robertjH5340FL
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear robertjH5340FL, Thank you for reviewing our hotel. We are happy to know we could be of such great service to you while in Chicago. We look forward to seeing you again when you return! Sincerely, Brandi Cartmill

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: €90 - €283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#6 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some guests have complained that the fire station next door can be a disturbance, but we didn't find that a problem.”
 of 5 bubbles ottos649, 6 Jan 2017 | Read review
“The city view was refreshing every morning.”
 of 5 bubbles 345ashleyt, 5 Jan 2017 | Read review
“South side rooms have alley and roof top views, were North side rooms face Illinois Street.”
  • bedroom of suite with king bed
 of 5 bubbles ColonelAudubon, 4 Jan 2017 | Read review
“Corner suites have great views from higher floors”
 of 5 bubbles SokoC, 20 Dec 2016 | Read review
“all we had rooms were without any noise problem”
 of 5 bubbles KSLabgirl, 4 Dec 2016 | Read review
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