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Hampton Inn & Suites Chicago - Downtown

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#44 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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2,218 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,064: English reviews
CT
Reviewed 19 October 2016 via mobile

Last minute trip to Chicago to visit some school for my Son. Didn't realise it was the same time as the Chicago marathon so had trouble finding a hotel. Found this one at the last minute and although it was more than I would have liked to pay, we do love the Hampton Inn brand! This hotel was incredible! Clean,...

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Helpful?
Thank likesthebeach
Luigi R, Guest Experience Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear likesthebeach, Thank you for the great review and rating! I'm so glad you made it to our hotel. It's good to see that you were able to enjoy yourself and you took advantage of our amenities. We hope to see you in the near future. Kind Regards, Luigi R Guest Experience Ambassador

North Platte, Nebraska
Reviewed 16 October 2016

We had four ladies on a chick trip and we were absolutely comfortable at this hotel. Great bed for sleeping. Friendly staff. Clean room. Available coin-operated laundromat for our clothes as it rained one day. Close to everything we needed to do. Excellent lobby. Would not hesitate to recommend this hotel.

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Helpful?
Thank Cormick026
Management response:

Thank you very much for providing us with the feedback! We are very happy to hear that you were pleased with your experience with us. We really try hard to make a difference for every guest and create a lasting memory. We hope to have you and the ladies back again soon! Have a great day!

Cameron Park, California
Reviewed 13 October 2016

This hotel is easy access to shuttles to the expo, they have a great comp breakfast, walking distance to great meals, 2 subway stops to start line AND you run past it 2 times during marathon! Loved it!

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Helpful?
1Thank Yvette L
Lajos G, Guest Service Associate at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear Yvette L, Thank you very much for your five bubble review of our property! I'm delighted to see you had such a fantastic experience with us. We hope to see you back again for the next marathon! Best wishes, Lajos Gazdag Guest Services

Reviewed 11 October 2016

The hotel is in a great location. We were within walking distance of great restaurants, shopping and entertainment. The staff was pleasant at check-in. We received a very pleasant room upgrade. The fitness center was very clean during each use. The complimentary breakfast was decent but the staff was very friendly and accommodating. We had a corner room which was...

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Helpful?
Thank 550aileenb
Lajos G, Guest Service Agent at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear 550aileenb, Thank you very much for the great review! I'm glad you were able to find great attractions close by and that everything was perfect for your needs. Should your travels bring you back to Chicago, we hope to see you again! Best wishes, Lajos Gazdag Guest Services

Delavan, Illinois
Reviewed 11 October 2016

I stayed at this hotel for business and the customer service was amazing from the moment I checked in, to the housekeeping services, to the free breakfast set up, to valet parking. The EMPLOYEES going above and beyond at every opportunity is what made the difference. I will definitely stay here again!

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Helpful?
Thank sydpete2016
Lajos G, Guest Service Agent at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear Sydpete2016, Thank you for taking the time to write a Tripadvisor review of our property! I'm happy to hear that you had such an amazing experience with us. It sounds like you had a true Hamptonality experience! We can't wait to have you back again! Best wishes, Lajos Gazdag Guest Services

Atlana, United States
Reviewed 10 October 2016

Had an excellent stay at the Hampton inn and suites in Chicago. right in the heart of everything made it easy to see the sights. Very clean and the free breakfast was very good. Would recommend for people to stay there.

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Helpful?
Thank Trina B
Luigi R, Guest Experience Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear Trina B, Thank you so much for taking the time to review our hotel. We are so happy to see that you enjoyed your time with us, and our awesome breakfast. We hope to have you as our returning guest. Best Regards, Luigi R Guest Experience Ambassador

New York City, New York
Reviewed 5 October 2016

The hotel is at a terrific location at the right price. Only a short walk to Michigan Avenue and all the fine shops and stores. The room was just what we needed, 2 queen beds and a large bathroom with tub/shower. A block away is the Fairfield-Marriot and the Hilton Garden Inn. Breakfast was available from 6am to 10am (included...

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Helpful?
Thank Mitchell F
Management response:

Dear Mitchell, Thank you for the great review! Happy to hear you had a great stay. Make sure to stay with us again when you are back in Chicago. Sincerely, Luca Parisi Assistant Director Of Sales

Macedon, United States
Reviewed 5 October 2016

Great value for a downtown hotel. Close to lots of great restaurants and pubs. The staff at the front desk were extremely helpful. The breakfast was good, but we weren't crazy about the eggs. The only negative of the hotel is it is next door to a fire/emergency station and sirens went off all night.

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Helpful?
Thank Barbara S
Management response:

Dear Barbara, Thank you for the great review! Happy to hear you our front desk was helpfully throughout your stay. Make sure to stay with us again when you are back in Chicago. Sincerely, Luca Parisi Assistant Director Of Sales

Racine, Wisconsin
Reviewed 5 October 2016

We met our daughter and family for a family wedding. Excellent central location great complimentary breakfast. We checked out and they locked our luggage and let us keep our car until 4:00 pm in their garage.

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Helpful?
Thank Chris K
Management response:

Dear Chris K, Thank you for the great review! Happy to hear you had a great stay while attending a family wedding. Make sure to stay with us again when you are back in Chicago. Sincerely, Luca Parisi Assistant Director Of Sales

Cedar Rapids, Iowa
Reviewed 4 October 2016

The bad first and then the good..... upon checking in on Friday around 1PM informed that they were not able to provide keys because the systems were down and that we should have them by 5ish. Ok, no problem... the people follow us to our floor and let us in. Now this is not a big deal until the hotel...

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Helpful?
Thank IOWA1950
Management response:

Thank you very much for providing us with the feedback. That certainly was a rather large issue we were having with our systems and we apologize for the inconvenience, but we would also like to thank you for your understanding and patience with us. It is great to hear how our team here was able to make the best of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: €89 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#13 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all we had rooms were without any noise problem”
 of 5 bubbles KSLabgirl, 4 Dec 2016 | Read review
“Suites are wonderfully spacious...corner suites have large windows, full size fridge, cooktop and microwave”
 of 5 bubbles lovelifelovetravel, 2 Dec 2016 | Read review
“Our 12th floor room had a very weak flush (toilet)”
 of 5 bubbles bethh809, 27 Nov 2016 | Read review
“Use Hilton's online system and pick your own room.”
 of 5 bubbles TomL812, 1 Nov 2016 | Read review
“Corner room was away from floor traffic and a suite”
 of 5 bubbles 550aileenb, 11 Oct 2016 | Read review
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