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Hampton Inn & Suites Chicago - Downtown

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Traveller (319)
Room & Suite (359)
Dining (73)
Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“fire station”(456 reviews)
“fire department”(81 reviews)
“great location”(374 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,690)
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2,514 results
Traveller rating
1,457
771
198
54
34
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LanguageEnglish
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1,457
771
198
54
34
Show reviews that mention
All reviewsfire stationfire departmentgreat locationfree breakfastcorner suitebreakfast roomnavy pierhear sirensfresh fruitwithin walking distancelight sleeperhot breakfastchicago downtownhot tubbreakfast stafffront desk staffthe magnificent mile
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1 - 5 of 2,514 reviews
Reviewed 2 days ago

Service was excellent and the room was very clean. Angie and team were very professional and friendly. Breakfast was good as well. Lots of options and the staff made sure the the line was well stocked.More

Thank Bradley C
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded yesterday

Dear Bradley C, Thank you very much for the great review! We are very happy to see you had an excellent experience with us and were impressed with the team here. They do a great job ensuring our guests' satisfaction and they will be thrilled...More

Hotel's Favourite
Reviewed 31 January 2018 via mobile

This hotel is nicely done, has courteous staff, has all of the usual features of Hampton Inn (breakfast and fitness room), and is located within a very short walk of some awesome restaurants! (If choosing a room, pick a high floor on the side of...More

1  Thank Mark S
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 2 February 2018

Dear Mark, Thanks for the feedback! Glad you had a nice experience with us and enjoyed the very central location of the hotel. We aren't going anywhere so please come see us again next time! Thanks again and we hope to see you soon! Thanks,...More

Reviewed 4 days ago

This is my fifth time staying at this property and it continues to showcase Hamptonality. The staff is courteous and helpful. The rooms are great and the downtown location is awesome. Breakfast had a great variety and the bed was great.More

Review collected in partnership with Hampton
Thank DavidHorton
Response from Ross G, General Manager at Hampton Inn & Suites Chicago - DowntownResponded 3 days ago

Thanks for sharing your experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments regarding our courteous staff & great location. So glad we are now your go-to hotel in Chicago,...More

Reviewed 4 days ago

The Hampton is is very well located (unless your room is on the side with the busy fire station) and the staff is terrific. A special shout out goes to Jaelyn, who works in the breakfast room. He exemplifies what a hospitality professional should be,...More

Thank RJSGLG
Response from Ross G, General Manager at Hampton Inn & Suites Chicago - DowntownResponded 3 days ago

RJSGLG, Thanks for sharing your experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. as we are always looking for ways to improve the hotel & service we give our guests. Thanks for the...More

Reviewed 1 week ago

It is a nice hotel. Staff was very nice and tried to be helpful. Two unfortunate problems we had. First this hotel is right next to the fire station. We asked for another room toward the back, no luck. They did give us earplugs. The...More

Review collected in partnership with Hampton
Thank Danielle D
Response from Ross G, General Manager at Hampton Inn & Suites Chicago - DowntownResponded 1 week ago

Danielle D, Thanks for sharing your experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give...More

View more reviews
Best Value Properties in Chicago, IL
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
US$162 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$162 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (319)
Room & Suite (359)
Dining (73)
Pool & Beach (24)
Amenities (47)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
cls143
19 April 2018|
AnswerShow all 5 answers
Response from joannlg | Reviewed this property |
Yes. They do charge. Great location though to get around the city.
0
Votes
HRJ_br
23 January 2018|
AnswerShow all 4 answers
Response from jan_narasimhan | Reviewed this property |
No they don’t charge usually. But then it also depends on how many such boxes you get delivered over the course of few days that you stay there. Reasonable amounts should not cause any concern to them.
1
Vote
Kiwilover5000
5 January 2018|
AnswerShow all 5 answers
Response from Ross G | Property representative |
Milk, juice, cereal, muffins, bagels, whole fruit, sliced fruit, oatmeal with toppings, waffles with toppings, & a rotated hot item like eggs or bagel toppers.
0
Votes
Room Tips
"Stay away from fire station (west side)"
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"Don't make request, they will not honor them. Stay at your own risk."
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"Rooms facing South are off the street, reducing street noise."
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"ask front desk for freebies like toothbrushes or soap if ever needed"
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