There’s low staff and stuff, I’m assuming due to covid but the hotel is really nice. Peaceful even, you don’t hear a lot of noise between your room and others. I slept nice. The comforter hadn’t been changed though. It smelled, so beware of that. Otherwise, I truly enjoyed my stay. I would stay here again.
We stayed for a bday weekend and enjoyed. The room was spacious with a full kitchen and beautiful views of the city. We would definitely stay again. It was avout 10 minutes to the magnificent mile and a $15 uber ride
Excellent customer service from the front desk to the housekeeping staff. Very friendly and helpful, we enjoyed talking to them. Great location on the corner of Randolph and Jefferson. Easy walk to numerous restaurant and entertainment choices.
Angela provided incredible service to my family when we were checking in 2/28/20. There was a mixup with my sisters reservation, and Angela was very capable, helpful, and pleasant in helping us have the rooms we needed. Her attitude and service were exceptional, and we were grateful for it. Thanks to her and the hotel for a great family reunion. Tobin Mills
My stay was Excellent The staff was very friendly, house keeping was very nice, it was close to everything, the room was very nice and spacious and the walk-in shower was amazing I would definitely recommend
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