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Holiday Inn Chicago-Carol Stream

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Traveller (54)
Room & Suite (38)
Dining (2)
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Overview
  • Excellent25%
  • Very good35%
  • Average30%
  • Poor4%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Reviews (164)
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Traveller rating
42
52
50
7
11
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Time of year
LanguageEnglish
42
52
50
7
11
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All reviewson site restaurantindoor pool and jacuzzibed was comfortablefree wifihot tubbreakfast includedtrain stationcheck in was quickup to dateair conditionercleaning staffclean roomsmini fridgefitness roomvery nice hotelfitness centercoffeemaker
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1 - 5 of 162 reviews
Reviewed 24 February 2018 via mobile

Our stay at this hotel exceeded our expectations. We came here for a conference held in the hotel. Our room was generous size, very comfortable bed, clean and quiet. The staff at this hotel went above and beyond to make our stay comfortable and meet...More

Thank Lynne A
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 26 February 2018

We are glad to read that you enjoyed your visit with us and are grateful for your kind words regarding our staff and service. Thank you for sharing with your fellow travelers, and we hope to see you again...for another conference, or just a weekend...More

Hotel's Favourite
Reviewed 10 August 2017 via mobile

This Holiday Inn is an older model, but don't let that throw you at all. This location was recently renovated and they did it in a modern, yet really comfortable style. Our check in was quick, friendly and very professional. The housekeeping staff should be...More

Thank Paul A
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 24 August 2017

Thank you for the wonderful review and for noticing all the changes we have made. Your praise of our staff (especially housekeeping) will be shared with all and is much appreciated. Thank you again, for the revie, your business and your recommendation to your fellow...More

Reviewed 20 November 2017

We have our home under construction, and this HI is very convenient for us to run away to from time to time. I've never had a bad experience here. Everyone is nice and the hotel is clean. They have done nice upgrades to the hotel...More

Thank khaas966
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 1 December 2017

Thank you for taking a few minutes and sharing your experience at our hotel. We are grateful for your comments, recognition of our improvements and of course, your repeated business. I apologize that you experienced a scare during your stay with us during one of...More

Reviewed 2 October 2017 via mobile

Amazing staff. Gm introduced himself and was amazing. Clean rooms,gym, and pool. Perfect stay. My family enjoyed every aspect. The indoor bar/restaurant was amazingly convenient. Can't find a bad thing to say.

Thank L2719IMamandak
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 10 October 2017

Thank you for your kind words. Our staff appreciates knowing they made a difference in your visit and we will be certain they see your thoughtful remarks. We look forward to seeing you on your next trip our way. Thank you again.

Reviewed 18 September 2017 via mobile

In the area again so stayed three nights. Front desk people are helpful, especially Jill. Like having a separate refrigerator and freezer and microwave at eye level. Hotel was quiet at night. Lady during the week in the cafe is very nice. Coffee available in...More

Thank MED1500
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 20 September 2017

Thank you for taking to time to share your thoughts of your stay with us. I especially appreciate your recognition of the staff members who made an impact on your visit; I will ensure they see your kind words. We are grateful that you noticed...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Concierge
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$101 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (38)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"This hotel is under reconstruction."
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"I did not have a preference. If you want morning sunshine get a room on the front of the building."
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"don't stay here"
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"Did not stay, just used banquet room. Perfect size."
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