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Holiday Inn Carbondale Conference Center

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Traveller (15)
Room & Suite (14)
Dining (3)
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Overview
  • Excellent48%
  • Very good28%
  • Average14%
  • Poor4%
  • Terrible6%
Travellers talk about
“free breakfast”(15 reviews)
“great hotel”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Carbondale Conference Center
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Offers from Holiday Inn Carbondale Conference Center
Special Offer: Book Direct and Save
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (156)
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155 results
Traveller rating
71
45
22
7
10
Traveller type
Time of year
LanguageEnglish
71
45
22
7
10
Show reviews that mention
All reviewsfree breakfastrestaurant attachedgreat hotelrooms are largeour home away from homepast two yearscoffee and juicerecommend this hoteltop floormini fridgethree roomsa great stayindoor poolcomfortable bedsparking lotsiuwhitney
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1 - 5 of 155 reviews
Reviewed 1 week ago via mobile

Stayed here during our sons graduation weekend. The room was very spacious and there was plenty of room for the whole family plus a small frig and microwave. They didn’t offer and included breakfast, so we went out for breakfast instead. We did have dinner...More

Thank irisarbor
Response from Jane K, Manager at Holiday Inn Carbondale Conference CenterResponded 5 days ago

Thank you for taking time to write about your stay. We hope you have the opportunity to visit Carbondale again soon. Jane Kearney, GM

Hotel's Favourite
Reviewed 22 March 2018

This place was amazing! Our daughter got married in the area and we used this hotel for our guests. From the moment I talked with Crystal re: block of rooms until checkout, I can't say enough good things. Everyone we encountered went above and beyond...More

Thank kydzrn3
Reviewed 3 weeks ago

Beds are horrible. Hard with springs in your back. Felt like a boxy cot. Chewing gum next to my bed/ end table, the anti slip tape in the tub were BLACK...all it takes is cleaner and/ or bleach to clean them and a scrubber or...More

1  Thank Leigh A
Response from Jane K, Manager at Holiday Inn Carbondale Conference CenterResponded 3 weeks ago

Thank you for taking the time to inform us of the issues experienced during your recent stay at the Holiday Inn Carbondale. I will be taking your feedback to the Housekeeping and Front Desk staff and we will be conducting further training to prevent this...More

Reviewed 5 May 2018 via mobile

When we got our room we could hear distant music. At first we thought it was another guest as we could hear people talking. We soon figured out it was the resturant. We were at the end of the hotel that butted up next to...More

1  Thank Melissa P
Response from Jane K, Manager at Holiday Inn Carbondale Conference CenterResponded 9 May 2018

Thank you for taking the time to tell us about your recent stay. I have spoken with Housekeeping and the restaurant about the issues with your time here and will be working to address these issues. We want to earn you business and hope you...More

Reviewed 29 April 2018 via mobile

Horrible customer service. We arrived for a 40th bday weekend with 3 couples. One of the couples were informed they were being moved to the Super 8 down the road due to maintenance issues. We only had one vehicle for all 3 couples so this...More

1  Thank loomomof2
Response from Jane K, General Manager at Holiday Inn Carbondale Conference CenterResponded 1 May 2018

I want to apologize for the way this was handled. I will be addressing this with my staff to ensure they are properly trained. There are definitely areas we can improve and will be working to correct them. We hope that if visiting the Carbondale,...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$142 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Carbondale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$142 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Carbondale
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (14)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Grandmother53
13 May 2015|
AnswerShow all 4 answers
Response from AGM_HICarbondale | Property representative |
I'm sorry, we don't have a shuttle. There are cab companies here in Carbondale that can take you to the Amtrak station.
0
Votes
Room Tips
"404 was NOT a good room for bed comfort or cleanliness."
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"ask for a soft bed"
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"Ask for the room with the hot tub!"
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"RM 214-Had a good view of rear parking lot."
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