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Grand Zuri BSD City

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Grand Zuri BSD City
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276 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Reviewed yesterday NEWvia mobile

Restaurant staff very excellence ,room very excellence,price standard,swimming pool nice,lounge bar Mr Taufan friendly,near from shopping center,hommy front office very helping,hotel very nice,thank you Grand Zuri Bsd

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Helpful?
Thank Heny Y
Reviewed yesterday NEWvia mobile

The hotel is good for family vacation, service excelent for restaurant staff, room is clean, fb manager mr Dimas is very friendly, mr Ferry the house keeper is very welcome, swimming pool is nice, the lounge is very comfort.

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Thank Aryo B
Reviewed 3 days ago NEW

the first stay at grand zuri bsd, unforgettable nice hospitality. breakfast was a lot kind indonesian and i like bubur ayam, staff are very friendly and humble. bell boy help full to teach me how to connect wifi

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Helpful?
Thank Fajar P
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Fajar P, Thank you very much for staying with us and also appreciate you were taking the time to share your experience with us. We really appreciate your feedback and hope to host you for another incredible stay soon. Regards, Anton Hartanto General Manager

Bandung
Reviewed 4 days ago NEW

We got great price from Accorhotel.com. The hotel is clean, the checkin & checkout process was very quick. The staffs were helpful and friendly. My 4 years old daughter loves the cute swimming pool filled with balls. We traveled with 4 months baby, and we got baby cot which was comfort and clean (and for free). It was easy to...

Review collected in partnership with Accorhotels.com
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Thank Anita N
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Anita N, Thank you very much for staying with us and also appreciate you were taking the time to share your experience with us. We really appreciate your feedback and hope to host you for another incredible stay soon. Regards, Anton Hartanto General Manager

Tangerang, Indonesia
Reviewed 4 days ago NEW

i was staying for 2 nights, the hotel is very comfortable with the humble people, the food was good, the room was so clean and the service guest is excellent. had a free wifi and air conditioner make the room feel so comfortable. the hotel is near to many shopping centres like AEON Mall and The Breeze. the restaurant is...

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Thank puputamelia
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Puputamelia, Thank you very much for staying with us and also appreciate you were taking the time to share your experience with us. We really appreciate your feedback and hope to host you for another incredible stay soon. Regards, Anton Hartanto General Manager

Reviewed 5 days ago NEWvia mobile

This is my second time i stay in Grand Zuri BSD. Comfy room, best service and strategic location. You can go to Aeon mall (biggest mall in BSD city) it took just around 10 min. And they have shuttle bus too. When i checked out, i'm Forget to bring my stuff and their staff contact me and offering to deliver...

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Helpful?
Thank Natalia V
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Natalia, Thank you very much for staying with us and also appreciate you were taking the time to share your experience with us. We really appreciate your feedback and hope to host you for another incredible stay soon. Regards, Anton Hartanto General Manager

Jakarta
Reviewed 3 weeks ago

I stayed 1 night in this hotel. All is very good. The room is not so small and very comfy. I didn't take the breakfast because I had to check out earlier. But everything is good and I got a very beautiful view (city view).

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Thank Cynthia I
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Cynthia I, Thank you for making Grand Zuri BSD City your Hotel of choice. While I am delighted that overall you were pleased with the location (View) and that you were happy with our service. We are looking forward to welcoming you back on your next visit to Grand Zuri BSD CIty.

Johannesburg, South Africa
Reviewed 4 weeks ago

Stayed here while my husband had to work. Room was clean & neat. We were given a room with twin beds as the hotel was fully booked, which was a bit difficult as we had our 5 year old child with us. Had free wifi and aircondition. Staff were pleasant and helpful. Shopping centres nearby. Good breakfast selection. Was a...

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Helpful?
Thank PiscesMom24
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear PiscesMom24, Thank you for taking the time to write a TripAdvisor review about your stay with us. We are deeply concerned that in some area we had fallen short of your expectation. I have taken this opportunity to share your comment with the team so that we can look into this. Thank you once again for sharing your experience,...

Reviewed 23 March 2017

I was staying here for one day. The food was good, but too bad when I got back late at night and ate in the restaurant, the food was really cold and the order was quite long. But, overall the food was ok. The place is quite near to ICE and AEON, and you can easily find food near the...

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Thank Yanssens T
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Yanssens T, Thank you for your feedback regarding your recent stay at our hotel. We were disappointed to read that your experience on our room service was not up to your expectation and extend our sincere apologies for that. We hope this experience will not impair your trust with us and that you will give us the opportunity of...

Reviewed 22 March 2017

This place have a very nice design that it's rare to found on another place, The food is Very Good especially the fish. The staff is Very Friendly and there are so many interesting thing here, like Sports day on Friday, and more... Mr Dimas, Mr Anton, and Chef Yan is also very nice.

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Helpful?
Thank Win W
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Win W, Many thanks for your positive and fabulous review at Tripadvisor. I will share your kind words with the team. We all look forward to welcoming you again soon at Grand Zuri BSD City.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Zuri BSD - City is ideally located in the commercial heartland of BSD City - Serpong's downtown area. There are shopping and entertainment opportunities right on the hotel's doorstep. A five minutes walk from near the hotel takes guests to the biggest Water Park Adventure, Ocean Park for your recreation with your friends and family. With one dining International outlet, Cerenti Restaurant, guests can taste a variety of cuisines, while Zuri Lounge serves refined drinks till 11pm. The fitness center comprises a sauna, swimming pool, and modern fitness equipment. Grand Zuri BSD - City offers easy access to all that Tangerang has to offer, and at the same time provides excellent in-house facilities ... more   less 

Additional Information about Grand Zuri BSD City

Address: Jl. Pahlawan Seribu Kavling Ocean Walk Blok CBD | Lot 6 BSD City, Serpong 15322, Indonesia
Region: Indonesia > Java > Banten Province > Serpong
Price Range: €28 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Zuri BSD City 4*
Number of rooms: 132
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Grand Zuri BSD City staff and other travellers.
2 questions
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Questions? Get answers from Grand Zuri BSD City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor - good view”
, 27 Apr 2017 | Read review
“rooms on the south side are so comfortable and quiete”
puputamelia, 26 Apr 2017 | Read review
“Clean, neat & accessible”
PiscesMom24, 30 Mar 2017 | Read review
“Best View, Nice Design, Very Close to the Ocean Park”
winw527, 22 Mar 2017 | Read review
“no lift between basement to lobby from parking area”
murnisetianingsih099, 3 Mar 2017 | Read review
5 of 5