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Hotel Santika BSD City

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Hotel Santika BSD City
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195 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Bali
Reviewed 5 days ago NEWvia mobile

Jakarta very busy city,location of this hotel little bit far but offer very nice stay. Clean rooms also has all facility's,closed to market and shopping centers Very complete breakfast make us happy. Smiley staff ,accaptable price also.recomended..

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Helpful?
Thank bukiaki
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr/Ms. bukiaki, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in TripAdvisor from your recent visit in BSD City. We are delighted to know that you enjoyed your overall stay with us as well as the convenience of our room, a strategic location close to market and...

Reviewed 4 weeks ago via mobile

It's my first meeting in serpong, the located in Teraskota mall, its nice and good mall, so many foods, clothes, etc and there's a arena in center of mall, n the hotel beside the arena, great ambience, Meeting room in lengkong, when i enter it's so hot, then i decrease the temp i hope it can cool the room, but...

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Helpful?
Thank Arifin W
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. Arifin W., Warmest Greeting from Hotel Santika BSD City – Serpong. Please allow me this opportunity to apologize for the inconveniences you experienced during your recent stay. Your willingness to share your thoughts on TripAdvisor is appreciated. Santika Hotel BSD City is committed to providing our guests with the highest quality services and facilities. We sincerely regret we...

Brisbane Region, Australia
Reviewed 1 November 2016

Stayed a couple of times at this hotel while working in Serpong. Good rooms. Location okay next to Shopping Mall. Limited menu at the restaurant. Good breakfast. Reliable but not flash. Good for business.

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Helpful?
Thank Shaun C
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. Shaun C, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for always choosing Hotel Santika BSD City Serpong as your preference accommodation during your Business trip to Serpong. We are glad to know that you enjoyed your overall experience with us especially whereas our hotel strategic location which is connected to Teraskota Shopping Mall in...

Reviewed 30 October 2016 via mobile

Took this hotel for 2 nights. Nice and fast service at the reception. Suite room was ok. After 3 hours inthe traffic and late check in was ready to take 30min hot shower and relax...! Once inthe shower open the hot water and wait almost 5min to get WARM water. Wait 5min more nothing change. I just wash my hands...

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Helpful?
Thank cicalaevai
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr./Ms. Cicalaevai, Warmest Greeting from Hotel Santika BSD City Serpong. Thank you for staying with us and sharing your constructive feedback on your last visit at BSD City, as every guest impression is valuable for us. We regret that we provided you unpleasant experience, whereas it is the exact opposite of what we pride ourselves on. We value our...

Indonesia
Reviewed 13 October 2016 via mobile

The location was good, close to grade b mall teraskota, but entry way was a bit little and not like a hotel, lobby ok, and good check in n check out process, the room was have small space , but it have balcony, u can see to the mall and some event in the park of the mall, breakfast was...

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1Thank Iwan S
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. Iwan S, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you very much for your kind review during your last visit to Hotel BSD City. Your feedback is truly valuable to us. We greatly appreciated your comments about aspect of the room (size) and also the breakfast, and We are happy to know our valuable guest...

Kiev, Ukraine
Reviewed 12 October 2016

Everything was quite decent - renovated large room with comfortable double bed, shower with all the supplies, fast room service, delicious breakfast with great variety of food (including Indonesian specialties). Minuses: no iron board in the room (ironing service was provided after the time agreed), only local beer in the bar (since it's awful - read no alcohol at all).

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Thank npedchenko
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. Npedchenko, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in TripAdvisor from your recent visit in BSD City. We are delighted to know that you enjoyed your overall stay with us as well as the convenience of our room, our fast services, and the variety of...

Bandung
Reviewed 27 September 2016 via mobile

Stayed a night with family last week. The clean room, comfortable bed, bathroom big enough for standard room, guest amenities were complete. Large varieties of breakfast from traditional Indonesian food to western. Connect to Teraskota Mall which only a few steps from the hotel. It just that we can hear noises from outside the guestroom window especially motorcycles in high...

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Helpful?
Thank mariani_devi
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Ms. Mariani Devi, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for choosing Hotel Santika BSD on your last family trip and sharing your experience on Tripadvisor. We are glad to know that you enjoyed about our Hotel prime location at BSD City which is connected to the shopping mall, about our cleanliness, and our variety...

San Diego, California
Reviewed 18 September 2016

I stayed a week here, first on business for conference at ICE and then on my own to do some exploring. Could walk to many places but locals don't walk so there are no sidewalks. Hotel was very comfortable in Superior Room - had balcony overlooking street and soccer park. Air conditioned. Shower. Queen Bed. Fresh crisp white linens and...

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1Thank JillPowell
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. JillPowell, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for sharing your excellent staying experience on Tripadvisor. We are delighted to know that you enjoyed your overall stay with us as well as the convenience of our location which is in the prime location at BSD City whereas the Hotel is connected to the shopping...

Reviewed 11 September 2016 via mobile

Comfortable rooms. Excellent room massage staff. Very large breakfast selection. However, it does have thin walls so you can hear people next door, but for me it wasn't a big deal. Santika BSD is connected to the Teraskota mall which has a book store, restaurants, The Backyard (which sells beer), coffee shops, and a movie theatre.

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Thank Cinta M
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Ms. Cinta M, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for sharing your excellent staying experience on Tripadvisor. We are happy to know that you have enjoyed the stay, as our hotel location is in the prime location at BSD City, and the Hotel is connected to the shopping mall. Thank you for your appreciation...

Reviewed 10 September 2016

Stayed two nighs for business trip.. The services, room was great and clean, but the aircon noisy and uncomfort. Life music at night absolutely great, breakfast has so much variety of food and taste good.

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Helpful?
Thank Hendra U
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. Hendra U, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for choosing Hotel Santika BSD on your last business trip and sharing your feedback on TripAdvisor as every guest impression is valuable. We are glad to know that you satisfied with the service, room provided, and you enjoy the variety of Food & Beverage provided....

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Central Business District (CBD) BSD City, encompasses a total area 5.000m2, connected with the biggest and the most complete entertainment centre in Tangerang, Teras Kota. There is a hub between Hotel Santika BSD City Serpong and Teras Kota through the basement, visitors can move between them easily, enjoy one stop entertainment that combine lifestyle, kuliner, and shopping like Coffee Shop, Restaurants, Fitness Center, Bookstore and Cineplex.Whether you're in town for business ; one-stop entertainment or pleasure, look no further than Hotel Santika BSD City Serpong Tangerang ... more   less 

Additional Information about Hotel Santika BSD City

Address: Jl. Pahlawan Seribu | Teraskota Entertainment Center, Serpong 15321, Indonesia
Region: Indonesia > Java > Banten Province > Serpong
Price Range: €38 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santika BSD City 3*
Number of rooms: 150
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santika BSD City staff and other travellers.
3 questions
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jakarta
over a year ago

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Questions? Get answers from Hotel Santika BSD City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of soccer field. Otherwise you may have view into windows of shopping center.”
 of 5 bubbles JillPowell, 18 Sep 2016 | Read review
“best view and easy acess to shopping mall it was great”
 of 5 bubbles wahyuaustinpastry, 21 Jul 2016 | Read review
“choose the higher level to reduce noise from the public area in the mall.”
 of 5 bubbles E6609BOmichellew, 9 Jun 2016 | Read review
“Rooms which is facing Teras Kota Mall is more noisy, but get the morning sunlight”
 of 5 bubbles Regina302, 3 Apr 2016 | Read review
“higher floor and room facing the street is (maybe) less noise coming from live band at the Teras Kota Mall.”
 of 5 bubbles ViedE, 5 Jan 2016 | Read review
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