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I am by no means a hotel snob and even I found this to be a pretty unsatisfactory place to stay. I stayed here for 3 nights while traveling for work. This place is definitely not worth what you pay to stay here and here's...More
1 Thank Matt D
Response from Manager_11525, General Manager at Extended Stay America - Bloomington - NormalResponded 7 July 2015
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our amenities were not to your expectations. As this hotel’s manager, I...More
It appears as if no one vacuumed or cleaned the floors in weeks. Cobwebs in corners. 1 hanger. No small towels in either of the twonrooms I had. I only got the second room because there were hairs in the tub and bed. When I...More
1 Thank Don B
Response from Manager_11525, General Manager at Extended Stay America - Bloomington - NormalResponded 21 May 2015
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the cleanliness and service issues you experienced. In response to your feedback, I will speak to our staff to ensure that they understand how important our...More
Nice motel. Comfortable beds. Very clean. Mediocre continental breakfast. Just muffins, oatmeal, granola bars, and coffee. No oj or milk. Difficult to find entrance to motel. Needs better entrance signs.
While the kitchen area is nice, this place feels more dirty with every visit. You are getting two visits for one here. First visit: The trash had not been dumped from a previous guest. Since they only clean a room every five days, they did...More
1 Thank LJC67
Response from Manager_11525, General Manager at Extended Stay America - Bloomington - NormalResponded 24 April 2015
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you had cleanliness issues in your room and your overall stay did not meet our company’s high standards. As this hotel’s manager, I can...More
I have been very pleased with the service of this hotel. Since it is an extended stay the service are not typical of every other hotel. I don't mind not having daily housekeeping. The staff has been outstanding, friendly, and very accommodating. I have a...More
Response from Manager_11525, General Manager at Extended Stay America - Bloomington - NormalResponded 2 April 2015
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the "home away from home" feeling that you described. I’m thrilled our staff was able to provide you excellent customer service and a...More
US$54 - US$138 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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