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Extended Stay America - Bloomington - Normal

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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106 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Bloomington - Normal
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Showing 106: English reviews
Reviewed 18 July 2016 via mobile

Horrible!! We checked in on a Wed evening and by the next day my daughter received bites. We couldn't leave fast enough. We were credited for our whole stay, but I threw away clothes, bags, have spent dollars on laundry, dry cleaning. Had to check in another Ext Stay as could not go anywhere else until I knew the problem...

Thank Dee W
Reviewed 29 June 2016

This incident happened in early 2015, but I'm now able to write about it. I'm sorry I didn't write before. My friend stayed at this hotel in January 2015. He had the most terrible service ever. I recall him saying that this place allowed animals and there was a BIG BIG dog staying in the room upstairs from him. The...

Thank johanna20162016
Reviewed 23 June 2016

Clean, great price! We stayed 9 nights and received an excellent rate! Friendly, helpful staff, extra-large studio-style room, comfortable bed, free WiFi, good location. Fresh coffee, apples, breakfast bars, local newspaper each morning. Great for overnight or long-term stay, love having the in-room kitchen!

Thank Greg Z
Manager_11525, Manager at Extended Stay America - Bloomington - Normal, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our amenities provided to you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 1 May 2016 via mobile

The room is nicely renovated and cosmetically seems fine. The smell of a giant ashtray floods the hallways and rooms on the 3rd floor. I'm not a picky person, but the smell is enough to wake a person up. Out of the 32 years I've been on this earth, this has got to be the worst I've stayed at smell...

Thank Chris S
Manager_11525, General Manager at Extended Stay America - Bloomington - Normal, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the cleanliness issues is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we make sure we are implementing deep cleaning procedures as well as thoroughly inspecting our rooms to ensure your...

Lake in the Hills, Illinois
Reviewed 17 April 2016

I thought a place meant more for businesspeople would be nicer but I was wrong. The main entrance looked like an afterthought, and unappealing at best. The floor our room was on smelled horribly and never got better. We got a room with kitchenette and upon entering were greeted with a refrigerator that was old and had surface pitting all...

Thank csgrafix
Manager_11525, General Manager at Extended Stay America - Bloomington - Normal, responded to this review

Your review for our hotel was recently brought to my attention. I appreciate your comments about our staff; however, please know that we are sincerely sorry that we failed to exceed your expectations. In response to your feedback, I will make sure we are implementing preventative maintenance and deep cleaning procedures to ensure that our hotel meets our company’s high...

Chicago, Illinois
Reviewed 17 March 2016

I booked a room for two and when I arrived the room was a queen sized bed which was small for my husband and I. I was immediately placed in a king size bed by. Well after we were in our room for a few minutes, (which was clean, fresh smelling and nicely appointed) we were horrified to learn we...

Thank Gayle P
Manager_11525, General Manager at Extended Stay America - Bloomington - Normal, responded to this review

Thank you for posting such kind comments regarding your experience with us. I’m so pleased to read that our staff was able to quickly resolve any issue and accommodate your needs with exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 12 March 2016 via mobile

Great customer service, very friendly. Room was great and come back again. They helped me with everything I need. And got what wanted. Would reccomond staying there. And will stay again. From valencia, quianna

Thank Nathan A
Baltimore, Maryland
Reviewed 26 February 2016

Extended stay is the best hotel experience I have had. It offers everything one need in a hotel. staff is excellent, always ready to serve. I had one of the great local help, discussions, information with the staff. To name a few is Miss Brandy very helpful.

Thank Bharat D
Manager_11525, General Manager at Extended Stay America - Bloomington - Normal, responded to this review

The team and I appreciate your kind and thoughtful remarks. I’m so pleased to read that you had a great stay and enjoyed our exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 17 February 2016

My fiancee and I like to see the positive in every situation. We're thankful to have a warm place to stay, a comfortable bed to sleep in, food to eat, etc... However, as a professional business, there are many things that need to be addressed: Our shower curtain was very moldy towards the bottom... Our bathroom door handle was broken......

Thank JDeanWilliams
Manager_11525, General Manager at Extended Stay America - Bloomington - Normal, responded to this review

The feedback provided in your review is much appreciated. I am so disappointed that we were unable to exceed your expectations. Please accept my apology. I discussed your comments with the team, and we will make sure we are thoroughly inspecting rooms prior to guest arrivals as well as making sure our amenities are properly stocked. I am grateful for...

Bloomington, Illinois
Reviewed 1 February 2016

Great location in Central Illinois with easy access to the Interstates 55 and 74. Everyone at the hotel from the reception staff to the management team were so helpful and polite and go above and beyond. I have had an extended stay at this hotel, while supporting State Farm Insurance Corp, and recommended this hotel to others! The breakfast was...

Thank Greg H

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11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Bloomington - Normal

Address: 1805 S Veterans Pkwy, Bloomington, IL 61701-7000
Region: United States > Illinois > Bloomington
Price Range: €62 - €111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Bloomington - Normal 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Bloomington
Extended Stay America Bloomington
Bloomington Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Bloomington - Normal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevators are noisy. Extended stays attract a lot of construction workers. If you are not comfortable with that maybe stay elsewhere.”
shellyg54250, 18 Feb 2017 | Read review
“Don't stay here!”
  • Another burn mark
  • Trim peeling off
  • Burn mark
  • Fridge with rusted pitting
csgrafix, 17 Apr 2016 | Read review
“Great central location and close to everything in Bloomington.”
GayleP314, 17 Mar 2016 | Read review
“Everywhere views are different. I can see houses, squirrels, can see my car.”
327bharatd, 26 Feb 2016 | Read review
“I like the room I'm in on the corner with windows on 2 walls.”
edwardp810, 28 Jan 2016 | Read review
5 of 5
US$80* /night
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Prices are for 1 room, 2 adults
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