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Country Inn & Suites By Carlson, Chicago O'Hare South

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542 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Chicago O'Hare South
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Showing 520: English reviews
Donegal Town, Ireland
Reviewed 15 June 2016

room way very clean, staff so friendy my girls loved the pool, breakfast as fab and loads of choice well done to all the staff from front desk/main/shuttle nothing was to much trouble, very good quality hotel from the mcgilloway family

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Helpful?
Thank carol186602
Fort Lauderdale, Florida
Reviewed 15 June 2016

It's an airport hotel that I booked at a reasonable price, so my expectations were not high. However, there are a few things an airport hotel should do well and one of them is to provide decent shuttle service. This was not the case. When I called the hotel to arrange pick-up I was told the shuttle runs hourly. That...

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1Thank BlaiseB
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. once again we appreciate your feed back to help us learn and make it right

King of Prussia, United States
Reviewed 14 June 2016

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Thank Roger H
Davenport, United States
Reviewed 13 June 2016

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Thank James Y
Lincoln Park, Michigan
Reviewed 10 June 2016

I apologize for this rant but PLEASE BEWARE: Country Inn & Suites By Carlson, O'Hare South in Bensenville, Illinois is one of the worst hotels I have ever been too, with some of the most disrespectful employees. I booked a hotel for Thursday night (5/26/16) at this hotel on Tuesday for a surprise Birthday trip for my husband. It says...

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Helpful?
Thank ntlbaggett
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

Please accept my sincere apology on behalf of our company. I am very sorry to learn that your experience with our Customer Service Representative, was less than adequate. He should have handled the situation differently. It was clearly a misunderstanding we have been telling guest we have Free Cribs ( pack and play ) for all these year and never...

Mt Pleasant
Reviewed 9 June 2016

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Thank Jan T
Dittmer, Missouri
Reviewed 8 June 2016 via mobile

Since this hotel is cheap, I was unsure of what to expect. I was very impressed with the cleanliness of it and the free breakfast! The food was great, the rooms were large (we had a king suite) and the beds were very comfortable. The only downside is it is about 35/45 minutes from downtown.

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Thank jessiep18
Thorn Hill, United States
Reviewed 7 June 2016

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Thank Felicity V
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

Reviewed 1 June 2016

This place is horrible. We booked the hotel room 2 days in advance and were told that there were many rooms available. We got in at 2 am from a 17 hour day of traveling. The girl at the front desk was extremely rude and as soon as I said my name for check in, she looked at me with...

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1Thank Kstymiest
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

We take full responsibility for the situation and understand why our Front desk agent offer to remedy the situation did not meet your expectations. Our Customer Service Representatives are given a set of guidelines for compensation that they are supposed to adhere to, however in this case, clearly those standards were insufficient.

Livonia, Michigan
Reviewed 31 May 2016

The seating under the covered porch with the well manicured landscape in view gives this hotel a very home like feel. The staff was quick to respond to any needs you may have. Breakfast was ok but I prefer real eggs.

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Thank D6346KUkevinm

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Chicago O'Hare South

Address: 777 E Grand Ave, Bensenville, IL 60106-3435
Region: United States > Illinois > DuPage County > Bensenville
Price Range: €73 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Chicago O'Hare South 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Country Inn And Suites o`Hare South
Country Inn & Suites o`Hare South Hotel Bensenville
Country Inn Bensenville
Bensenville Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Chicago O'Hare South staff and other travellers.
4 questions
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Des Moines, Iowa
La Crosse, WI

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Questions? Get answers from Country Inn & Suites By Carlson, Chicago O'Hare South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on a the highest floor ( 3 )”
 of 5 bubbles Geezer50, 8 Nov 2016 | Read review
“Refrigerators are available. I am diabetic so I need something to keep my insulin in and it was nice to have the fridge.”
 of 5 bubbles Nanzi69, 29 Oct 2016 | Read review
“A good room would be at another hotel”
 of 5 bubbles dcurran52203, 28 Oct 2016 | Read review
“Do not stay on 2nd floor above entrance, very noisy.”
 of 5 bubbles 79joycem, 24 Oct 2016 | Read review
“Upper floor rooms are most quiet, away from the lobby.”
 of 5 bubbles DebHale, 26 Jul 2016 | Read review
5 of 5
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