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Extended Stay America - Chicago - Midway

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Extended Stay America - Chicago - Midway
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53 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Reviewed 30 January 2016 via mobile

It was a great experience the staff was extremely friendly expecially management Maria was awesome her customer service and the way she handled her clients and customers really really makes a guest wanna come back sure there's always minor dislikes in the hotel that's in every hotel with Maria's customer service really makes us want to come back anytime we're...

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4Thank Kimon H
Reviewed 22 January 2016 via mobile

The room is clean looks like the hotel is updated not bad decent parking quality inn doesn't allow big truck parking so we picked this. Not to bad next door to costco. Go to the room and it was clean like it's suppose to be. However we notice this dank musty smell in 227 almost like cigarette and high humidity...

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Thank thegodfather823
Reviewed 18 January 2016

Our room was equipped with a kitchenette. All dishes, pots pans utensils, etc. were included in the room. You can order what you need at the front desk and they are happy to help you. Rooms are very clean and comfortable. We reserved this room on priceline and it was a surprise hotel so we had no idea what we...

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Thank Shannon L
Manager_11525, General Manager at Extended Stay America - Chicago - Midway, responded to this review

Thank you so much for taking the time to share your experience with us. I’m thrilled to read that we were able to exceed your expectations and provide you with a comfortable stay! It’s great to hear that you enjoyed our friendly customer service as well as our convenient location. Once more, thank you for posting your review. We look...

Topeka, Kansas
Reviewed 21 November 2015

My job brings me to Chicago once a month. Each visit I make my accommodation with Extended Stay America-Chicago-Midway, from the moment I walk into the lobby I'm greeted by a courteous and very polite staff. Ones in particular: Mr. Thomas Hall & Mr. William Robinson who make my check-in pleasant and prompt. On my way to my room I'm...

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1Thank Wayne L
Manager_11525, General Manager at Extended Stay America - Chicago - Midway, responded to this review

Thank you for your wonderful review of our property. I am so proud of our staff for providing you with exceptional customer service and a home away from home experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 11 November 2015 via mobile

From where do I start...if you want to be robbed of your money (USD 140+ per day) in a deserted location with filthy and pocket sized rooms, ridiculous customer service (except 1-2 reasonable ppl), almost no breakfast options, missing basic amenities in room and bathroom, without house keeping for 5 days - it is the hotel for you. However if...

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Thank Varun G
Manager_11525, General Manager at Extended Stay America - Chicago - Midway, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that your experience was not to our company’s high standards. Please accept my apology. I discussed your comments with our staff, and we are working on improving our guest experience by making sure each guest is informed about all of our amenities and services....

Reviewed 5 October 2015

The hotel itself was decent for a hotel of this type. People should not expect upscale experience from a hotel like this (it made me wonder when I was reading other people's reviews here). It's nice that they have a full kitchen in each room, but the smell on the entire floor was almost unbearable. Someone was cooking (or did)...

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Thank Gaspard_de_la_nuit
Manager_11525, General Manager at Extended Stay America - Chicago - Midway, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the cleanliness issues you experienced. In response to your feedback, I am going to make arrangements for our staff to regularly freshen our hallways to ensure that our hotel is up to our company’s high standards of cleanliness. We continually work to improve...

Chicago, Illinois
Reviewed 21 September 2015

My boyfriend and I stayed here for one night the weekend of Sept. 12th. We checked in very late, but there were no problems. Got our room on the 3rd floor right away. The hotel overall was very clean, including our room. Everything was neat and organized, we had plenty of clean towels, new soap and shampoo, etc. The room...

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Thank MsCastle13
Manager_11525, General Manager at Extended Stay America - Chicago - Midway, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that we were able to exceed your expectations. I’m thrilled that you found our hotel to be a great value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 8 August 2015 via mobile

Got lured by the low price. Planning to be close to the airport. There is no airport shuttle, "grab and go breakfast" is not available until 6am, much too late for me. Beware that this is not a non-smoking hotel and they ignore your request (I had to walk all the way back through the smoky hall back to the...

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1Thank drmidwife
Manager_11525, General Manager at Extended Stay America - Chicago - Midway, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described is truly regrettable. We are very sorry for your experience. We also would like to apologize that you did not receive dishes or a coffee maker for your room. These items are complimentary for each guest, yet they are not kept in the...

Normal, Illinois
Reviewed 2 August 2015

We had 3 rooms and they all smelled. 2 rooms opened windows and had manager spray the room,but that didn't really help . We stayed anyway, because we weren't sure we could find another place close to Midway. The 3rd room moved out,they couldn't stand the smell. I wish I would have read the reviews. Also windows would not close,...

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Thank 1Deacon
Reviewed 20 July 2015 via mobile

I wish I would have listened to previous reviews and actually stayed clear. Previous reviews stated smell in the rooms and the first thing we noticed when pulling in the parking lot were all the windows open in the rooms. It was terrible. The carpet was also wet as when my son took his shoes off and walked on the...

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Thank blended4
Manager_11525, General Manager at Extended Stay America - Chicago - Midway, responded to this review

Thank you for your recent review of your stay. The situation you described regarding the unpleasant smell in the room is truly regrettable. We are very sorry for your experience. To prevent this from happening again, my team is currently working on removing the smell from the room so each guest is greeted with a pleasant and clean experience upon...

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Midway

Address: 7524 S State Rd, Bedford Park, IL 60638-6624
Region: United States > Illinois > Bedford Park
Price Range: €96 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Midway 2.5*
Number of rooms: 1
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Also Known As:
Extended Stayamerica Chicago-Midway Hotel Bedford Park
Bedford Park Extended Stay
Extended Stay Bedford Park
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Questions & Answers

Questions? Get answers from Extended Stay America - Chicago - Midway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The whole hotel was quiet and my room was is a great location from the stairwell and elevator.”
shaneishaturman, 9 Mar 2017 | Read review
“Ask to have your room fully-equipped with the kitchen pack BEFORE you arrive, or collect if from reception when you check in.”
AliSinclair, 28 Jul 2016 | Read review
“don't stay here”
1Deacon, 2 Aug 2015 | Read review
“Keep driving North and stay at the competition. It's worth the extra. The 'kitchen' you'll be getting may actually come with forks, knives, spoons, and cooking implements.”
X6921XWmichaelp, 23 May 2014 | Read review
“stay indoors as it gets cold in winter lol”
Joel_in_MD, 12 Aug 2013 | Read review
5 of 5