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Coeur D'Alene Casino Resort Hotel

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313 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Reviewed 31 August 2014 via mobile

Hotel has made many improvements through the years and the employees do strive to make sure your visit is pleasant, BUT. I do think the placement of the restaurant that does the buffets, (seafood, brunch) was located else where. You have to enter in through a smoke fill gambling arena to get to your destination of eating what should be...

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Thank jerrypwalters
Cabin John, Maryland
Reviewed 26 August 2014

Attended a conference at the Coeur d'Alene Casino Resort Hotel, about an hour southeast of Spokane. It's a Tribal casino and hotel (Coeur d'Alene Tribe) with two different hotel towers, priced differently. The Spa Tower is the newer tower and where we stayed for the five days of the conference Rooms are well appointed. I found myself with a comp...

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1Thank Hawaiiexpat
CDAcasino, Manager at Coeur D'Alene Casino Resort Hotel, responded to this review

Hawaiiexpat, Thank you for taking the time to offer your review on our hotel and resort. We're happy to see that we delivered a positive guest experience for you. We hope to see you again whether you're traveling for business or pleasure! =)

Polson, Montana
Reviewed 23 August 2014

My husband and I spent two nights here as a mini getaway. We had never even heard of it before and happened upon while looking for the Northern Quest casino in Spokane online. The Northern Quest was booked so we decided to give the Coeur d' Alene casino a try. We sure are glad we did! Our room was very...

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Helpful?
Thank Mysticeyezz
CDAcasino, Manager at Coeur D'Alene Casino Resort Hotel, responded to this review

Mysticeyezz, We're so glad that you enjoyed your stay! Thank you for taking the time to give us your review. We take our customer's feedback very seriously and were happy to see that you enjoyed your time with us here at Coeur d'Alene Resort! We hope to see you again. =)

Yakima, Washington, United States
Reviewed 16 August 2014

Made a reservation for three nights and they tried to say we made it for four nights. When we tried to get the Manager involved (Debra) she was not around and then she left us s nasty sounding voicemail. Front desk was always understaffed. I witnessed a gal in the morning who was working the front desk who rolled her...

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6Thank gnrlive001
CDAcasino, Manager at Coeur D'Alene Casino Resort Hotel, responded to this review

gnrlive001, We are so disappointed to read your review and to learn that you had such a poor experience at our hotel. We take our guest's experience very seriously and what you wrote in your review does not reflect the level of service that we insist on at Coeur d'Alene Resort. We would like to do our best to make...

Prineville
Reviewed 11 August 2014

We reserved two rooms 5 days in advance. After driving 4 hours we arrived at the casino to find they never booked our reservation. Then the desk thought they had two rooms but while he was getting my information they were no longer available. The desk said there was nothing they could do we were out of luck!

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2Thank Travelers4567
CDAcasino, Manager at Coeur D'Alene Casino Resort Hotel, responded to this review

Hi Travelers4567, We read your review and what happened to you is unacceptable. Please send us a Trip Advisor message with your contact information as soon as you can and someone will reach out to help to rectify this situation. We are so sorry for the inconvenience and we hope to make it right!

Pahrump
Reviewed 11 August 2014

We stayed in a Jr Suite in the Spa Tower. It was very reasonably priced and comfortable. We only ate the brunch buffet and were pleasantly surprised. I was impressed with how much the staff seemed to care about the hotel. Everyone went out of their way to be nice.

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Thank Becky K
CDAcasino, Manager at Coeur D'Alene Casino Resort Hotel, responded to this review

Thank you for the kind words Becky! We hope to see you again very soon!

Spokane, Washington
Reviewed 9 August 2014

My husband and I have been coming to the Friday night seafood buffet for several years now. When we came after the remodel we could not have been more disappointed. We waited almost 2 hours before entering and then had to stand in a very long line to get our food. By the time we got to the crab the...

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2Thank Pamela L
CDAcasino, Manager at Coeur D'Alene Casino Resort Hotel, responded to this review

Hi Pamela, We're so sorry to hear that our Seafood Buffet fell well short of your expectations. We're constantly working towards making this a better dining experience for our guests and we apologize that we let you down. Please send us a Trip Advisor message with your contact information so that our Food and Beverage Manager can reach out to...

La Selva Beach CA
Reviewed 9 August 2014

We stayed here to play the Circling Raven Golf Course, excellent golf package price! Our friends had a room overlooking the parking lot with searing sun streaming in the window. we were across the hall with a view of a little park and no sun. Much better. comfy quiet room nice small spa with great prices all food really bad....

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Thank AWaileaWahine
CDAcasino, Manager at Coeur D'Alene Casino Resort Hotel, responded to this review

Thank you for taking the time to provide a review for us, Julie. We're glad that you enjoyed many of our Resort's amenities and apologize that our food choices did not live up to your expectations. We're constantly working towards improving our visitor's dining experience so please feel free to reach out via Trip Advisor message with your contact information...

Camrose, Canada
Reviewed 31 July 2014

The casino hotel is isolated so they have a captive audience for meals. We ate at the Red Tail Bar & Lounge and the food & service was good. It was VERY busy at check in time. Rates are reasonable & you get a discount if you have an AMA or AAA card. Not a lot of parking spots close...

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Thank Liz730053
CDAcasino, Manager at Coeur D'Alene Casino Resort Hotel, responded to this review

Thank you for your feedback, Liz! We take all of our reviews seriously and use them to help us improve! We hope to see you again soon!

Coeur d'Alene, Idaho
Reviewed 19 July 2014

Friday night seafood buffet was a big disappointment. We spent $100.00 for four. The remodel of the restaurant is very poor. There is one side for hot entrees, so the line was 15-25 people the entire time we were there. Waited 1 1/2 hours, checked back. Told only 3 more ahead of us. As 2 hours approached, we checked back....

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4Thank Jennifer54321
CDAcasino, Public Relations Manager at Coeur D'Alene Casino Resort Hotel, responded to this review

Dear Jennifer54321: Thank you for your review and recent visit to our very popular Seafood Buffet. You are our valued customer and our management team is taking steps to decrease wait times at the Seafood Buffet. Our Food & Beverage Director would like to speak to you in person, please send us a private message via TripAdvisor and include your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Welcome to the official TripAdvisor site for Coeur d'Alene Casino Resort. Our seventh major expansion has resulted in a true destination resort to rival any in the entire Northwest. In addition to world-class gaming, we offer six destination restaurants, a 15,000 sq ft day spa, the award wining Circling Raven Golf Club, 98 Deluxe Rooms, 202 lodge style rooms, plus all the recreational amenities that come from being located in an unparalleled environment of lakes and mountains. ... more   less 

Additional Information about Coeur D'Alene Casino Resort Hotel

Address: 37914 South Nukwalqw, PO Box 236, Worley, ID 83876
Region: United States > Idaho > Worley
Price Range: €70 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Coeur D'Alene Casino Resort Hotel 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Coeur d`Alene Hotel Worley
Coeur d Alene Resort
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Questions & Answers

Here's what travellers have asked, with answers from Coeur D'Alene Casino Resort Hotel staff and other travellers.
7 questions
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4 days ago
Coaldale, Canada
Wellpinit, Washington
Seattle, Washington
over a year ago

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Questions? Get answers from Coeur D'Alene Casino Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select the traditional section for reaonable rates and the new section for more modern, uo-scale rooms. Both are great!”
 of 5 bubbles kumtux, 11 Dec 2016 | Read review
“Take a book if your not into gambling, you are in the middle of nowhere.”
 of 5 bubbles Tolbooth, 8 Nov 2016 | Read review
“Maybe get a room on the new side.”
 of 5 bubbles daraw150, 6 Oct 2016 | Read review
“tip to find a good room! don't know ask for a room with a new bed!”
 of 5 bubbles Krazed4koots, 30 Sep 2016 | Read review
“Top floors give best view, like the tower rooms best”
 of 5 bubbles Miktravellers, 17 Sep 2016 | Read review
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