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All reviewspancake machinenice hotelroom was cleanquiet locationfront desk staffstayed nightsa long road tripyogurtnice staycheck in was easyenjoyed my staygreat customer servicethe staff was friendly and helpfulafter a long daywould definitely stay here againreturn tripsnake river
Looks new, it is not, tells me the people here pride themselves in attending to details for anybody that stays here. Pleasant staff, common areas are spotless, breakfast area kept immaculate. How often do you see a guest tip the staff in this setting? Food,...More
Thank Sherrie W
Response from Tiffany V, General Manager at Holiday Inn Express Hotel & Suites Twin FallsResponded 25 July 2017
Thank you so very much for the thoughtful review Sherrie! You are correct, we are eight years old. I always tell the staff, there is no reason we cant keep the hotel looking like it did on opening day. I am so thrilled that you...More
Check in was good and the room was clean but seemed sloppey. Towels were sloppey and coffees were tipped over and iron cord was all undone. Morning staff seemed rushed and uninterested. Just little things. Mostly good.
Response from Tiffany V, General Manager at Holiday Inn Express Hotel & Suites Twin FallsResponded 17 July 2017
Thank you Drockcity!
Thank you for letting me know about your recent stay. I will reiterate to the staff to slow down and make sure to pay attention to the extra details.
We checked in after a long day of travel on the Fourth of July. Even though it was later in the evening they had fresh cookies that our kids enjoyed! Ironically just after checking in the town lost its power and the staff stepped up...More
Response from Tiffany V, General Manager at Holiday Inn Express Hotel & Suites Twin FallsResponded 13 July 2017
Dear Motivator 535,
Thank you for the wonderful review! The power outage could not have happened on a hotter day. We appreciate your patience during the outage. I am glad you were able to enjoy the amenities before you left. We hope to see you...More
The room was clean. Staff was helpful. The breakfast was perfect. All you need for a nights stay.
Good location for a quick drive to the falls and restaurants.
Nothing special. Just a nice hotel.
Close to the bridge and nice overlooks.
Response from Tiffany V, General Manager at Holiday Inn Express Hotel & Suites Twin FallsResponded 7 July 2017
Thank you very much for the wonderful review! I am thrilled to hear that you enjoyed your stay :) Safe travels!
It's beautiful here ! I came to see Shashone Falls on a fluke. But the snake river is stunning ! I had an exceptional meal at Elevation 486. And overlooked the Perrine Bridge. I plan on kayaking today and Checking out the nearby hot springs....More
Thank Suzanne J
Response from Tiffany V, General Manager at Holiday Inn Express Hotel & Suites Twin FallsResponded 5 July 2017
Thank you for the wonderful review Suzanne! You hit all of the best spots to see in Twin Falls. I hope you had a blast kayaking. We hope to see you again soon :)