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Best Western Plus University Inn

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715 Reviews from our TripAdvisor Community

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Showing 714: English reviews
olympia, wa
Reviewed 21 September 2016

This is a university town so be prepared to pay $200+ a night during athletic and other special events. The motel is located on the main arterial highway that runs between the towns of Pullman, WA and Moscow, ID. The pros: The rooms are clean and well maintained. The beds are quite comfortable and the complementary breakfast is provided with...

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Helpful?
Thank cheezemaker
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear cheezemaker, Thank you for writing a review of our hotel. We're pleased to see that you enjoyed our complimentary guest breakfast buffet! Our poolside rooms are conveniently located to the pool to make access easier but we're happy that we had another room available for you that was not poolside. We hope to see you again soon! Sincerely, Jacky...

Bozeman, Montana
Reviewed 15 September 2016

Stayed here for football game as it is right across from campus. Very nice facility with friendly staff. The pre-game festivities were held out in their courtyard area which was very comfortable. Nice rooms, would definitely stay there again if ever in Moscow.

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Helpful?
Thank 307jimp
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear 307jimp, Thank you for staying with us! We're pleased to see you thoroughly enjoyed the pre-game festivities, location, staff and everything in-between. We look forward to seeing you again soon! Sincerely, Jacqueline Vazquez Rooms Division Manager

Boise, Idaho
Reviewed 7 September 2016 via mobile

There is usually plenty of room for us to stay on a last last minute schedule. The breakfast is always well stocked with a food variety of hot and cold options. This time we had dinner at Seasons on premise and were pleased with the quality of the ribeye our son ordered and the Maifun salad was wonderful. The chili...

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Helpful?
Thank BoiJoy
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear BoiJoy, Thank you for staying with us! We're pleased to see you enjoyed our complimentary guest breakfast and your dinner in Seasons. We hope to see you again soon! Sincerely, Your friends at Best Western Plus: University Inn

Bend, Oregon
Reviewed 7 September 2016 via mobile

We stayed in numerous hotels and resorts during a recent trip through Idaho and Montana. This Best Western was one of the best. The room was clean and well-maintained and the staff was very pleasant and acknowledged you when you walked by, even the housekeeping staff! It's nice to see that. They are well-trained! The check-in was very efficient and...

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Thank RCL62
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear RCL62, Thank you for your review! We appreciate you letting other travelers know of your experience with us! Our customer service, amenities and quality products are what we pride ourselves in and appreciate you taking notice of our efforts. We hope to see you again soon! Sincerely, Jacky Vazquez Rooms Division Manager

Santa Monica
Reviewed 6 September 2016

Great hotel with great service and amenities! Comfortable and clean rooms. I would have loved an outdoor pool but the lounge chairs were great outside! The breakfast was good with many options to choose from. I would stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Rebecca D
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Rebecca D, Thank you for your review! We're pleased to see you enjoyed everything from our room cleanliness, to excellent customer service and amenities. We hope to see you again soon! Sincerely, Your friends at Best Western Plus: University Inn

Lake Oswego, United States
Reviewed 6 September 2016

The Best Western Plus University Inn, Moscow is a super, great place to stay. Fun indoor pool and hot tub! Pretty courtyard! RIght near the Pullman/Moscow trail for biking and running and The University of Idaho. Don't forget to go to the farmers market downtown!

Review collected in partnership with Best Western
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Helpful?
Thank Julie P
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Julie P, We're pleased to see that your experience at our hotel and the locality made for a great visit to Moscow, ID! We hope to see you again soon! Thank you for taking the time to write a review of our hotel! Sincerely, Jacqueline Vazquez Rooms Division Manager

Olympia, Washington
Reviewed 5 September 2016

They charged an extra high premium price because they could get away with it when both UI and WSU had home games. Both visiting teams stayed at this hotel. I would rate it higher if the price were lower. For such a premium price, EVERYTHING should be superior. One day in the workout room, there was no drinking water and...

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Thank schota1
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear schota1, Thank you for your sincere review. We appreciate the great feedback! The events noted have been given to the corresponding departments for improvement and/or kudos of a job well done. We hope to see you again soon! Sincerely, Your friends at Best Western Plus: University Inn

Snoqualmie, Washington
Reviewed 4 September 2016 via mobile

Stayed here after a WSU football game. Room was pretty standard but very clean, with good sized bathroom. Pool was awesome with hot tub and sauna. Complementary breakfast was amazing. Nice variety of breakfast foods and the bacon was exceptional! Staff were very friendly and the warm cookies in the lobby appreciated. Great service with room service too. Overall a...

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Helpful?
Thank nlansb
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear nlansb, Wow! Thank you for staying with us. Our #1 priority is to provide nothing but an exceptional experience to all of our guests. We're pleased that you enjoyed our service, food, amenities, cleanliness and everything in-between! We hope to see you again soon! Sincerely, Jacqueline Vazquez Rooms Division Manager

Reviewed 3 September 2016

My wife and I were needing a room for two days between our scheduled meetings in Cour d'Alene, ID and Lewiston, ID. We decided to stay in Moscow, ID for the down time. We arrived around 2 pm, and I stopped and asked about checking in early. The staff were extremely friendly and professional, and had no problem allowing us...

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Helpful?
Thank Joe B
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Joe B, Thank you for writing a review of our hotel! We're very thankful to have team members such as Nelson and the rest of the staff to make our guests stays memorable. Your kudos have been shared with them all. We hope to see you again soon! Sincerely, Jacky Vazquez Rooms Division Manager

Reviewed 31 August 2016

I almost cancelled my reservations to stay at another hotel because a family member was staying there, but I’m so glad I didn’t. Everything about our stay was excellent. The front desk staff was friendly. The bartender poured generously. The room was clean and comfortable and nicely decorated. The pool was lovely. The breakfast was delicious. The location was close...

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Helpful?
Thank prestoninaj

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 

Additional Information about Best Western Plus University Inn

Address: 1516 W Pullman Rd, Moscow, ID 83843-4094
Region: United States > Idaho > Moscow
Price Range: €101 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus University Inn 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus University Inn staff and other travellers.
2 questions
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Brooklyn, New York
11 months ago
Missoula, Montana
over a year ago

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Questions? Get answers from Best Western Plus University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it's cool weather, the rooms on the courtyard are quiet. They may be more activity outside in warm weather.”
, 29 Mar 2017 | Read review
“I asked for top floor facing the courtyard away from the elevator & ice machines.”
LeslieSampson, 15 Feb 2017 | Read review
“No elevator, so something to be aware of.”
Lbwornell, 10 Feb 2017 | Read review
“I always prefer upstairs rooms away from the main street.”
Cherthejoy, 9 Jan 2017 | Read review
“I like the courtyard-facing rooms; window opens into an interior greenscape.”
shan718fox, 3 Dec 2016 | Read review
5 of 5