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Hampton Inn Idaho Falls At the Mall

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371 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Idaho Falls At the Mall
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Showing 364: English reviews
Mona, United States
Reviewed 23 May 2016

This hotel was nice but the staff ruined my experience. They messed up my reservation and would not fix it so I was charged for 2 nights when I only stayed 1. They told me I could call a manager to help with the problem but the managers never answered my calls for returned my calls after leaving messages.

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Helpful?
Thank Lori P
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience...

Cranbrook, Canada
Reviewed 22 May 2016

We often stay down by the mall and this time we picked the Hampton. Haven't stayed here for probably 10 years. Good property, good location. Lots of shopping including the mall and lots of restaurant choices. Key thing to mention is that this is no where near the interstate. Probably 3 or 4 miles from the freeway. But this is...

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1Thank Tom H
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you for such wonderful comments. We appreciate you taking the time to rate us and look forward to seeing you again. All the best, Kirk

Shoshone, Idaho
Reviewed 17 May 2016

We stayed in a queen suite with a fold out couch. Check in was fast and the lady was very nice and explained where to find everything. Our room was clean and the perfect temperature and I was pleased that there were extra towels since we are a family of 6. There is only 1 elevator so if your room...

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Helpful?
Thank Chelsie S
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you very much for taking the time to compliment our hotel. We appreciate your comments and thank you for your continued loyalty. We will see you soon. All the best, Kirk

Sandy
Reviewed 11 May 2016

Having stayed in Hampton Inn a few times when on vacation, we look for that brand knowing the quality, service, and price. We do recommend making reservations, no matter when you travel as it seems hotels fill up fast even on quiet week days.

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Helpful?
Thank Lanning P
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you so much for taking the time to complete such a wonderful review of our hotel. Our staff work very hard to ensure a quality experience with every guest and its great to read such wonderful comments. Thank you again and we look forward to seeing you in the near future. Kirk

Boise, Idaho
Reviewed 11 May 2016 via mobile

I have stayed at this hotel many times over the past several years and it is like family. Tuesday evening is special with prepared snacks and even roast beef and potatoes. Donna is a real asset to the team. She is very customer focused, cordial and friendly and above all a good cook. Her potatoes are top notch.

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Helpful?
Thank John M
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you very much for taking the time to complete a review on our hotel. We appreciate the wonderful comments about Donna and the positive ratings you scored us. Please come back and visit us again. All the best, Kirk

Choteau, Montana
Reviewed 2 May 2016

The Hilton Hotel in Idaho Falls is a top rate hotel. Clean comfortable rooms and friendly staff makes your stay enjoyable. Located close to mall shopping is another plus. I will stay with this hotel again and again! Thank you Hilton Hotel of Idaho Falls!

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Thank crhardin
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you for taking the time to submit a review of our hotel. I am delighted you enjoyed your stay and had so many wonderful things to say about our hotel and staff. Hope to see you in Idaho Falls again soon. Yours in Hospitality, Kirk

Cardston, Canada
Reviewed 1 May 2016

I never have to worry about the Hampton Inn it is always great, always clean and nice and welcoming. Staff is always so helpful and friendly. The breakfast always has many things to choose from, we like have the fruit as well.

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Helpful?
Thank Margaret N
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you very much for taking the time to complete a review on our hotel. We appreciate the wonderful comments and positive ratings you scored us. Please come back and visit us again. All the best, Kirk

Singapore, Singapore
Reviewed 1 May 2016 via mobile

Overall stars ­- 3.5 of 5 Hotel staff ­- 3.5 of 5 Restaurant staff - 4 ­of 5 Room service staff ­- Did not use Housekeeping staff ­- 3 of 5 Room - 4 of 5 Room size – small to medium Bed comfortable rating - ­4.5 of 5 Restaurant / breakfast ­- 3.5 of 5 WIFI ­- 4 of...

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Thank LorenzSingapore
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience...

Wyoming
Reviewed 28 April 2016

The reason I am so negative is that my friend booked a room for us at this hotel at least 10 days ahead. She had stayed there before.The reason for the trip was medical---an outpatient surgery. We could not believe it when we were told that the hotel was overbooked and that they had switched us to another hotel at...

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Helpful?
Thank TaraWest
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience...

Seattle, Washington
Reviewed 24 April 2016

Clean rooms and common area, Courteous and helpful staff, and a wonderfully nice and easy breakfast. Highly recommended for anyone looking for an affordable place to stay during a trip through Idaho Falls.

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Thank dach3d
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you for taking the time to complete a review of our hotel. We sure appreciate the kind comments and hope to see you in Idaho Falls in the near future. All the best, Kirk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Walking distance from fine shopping and dining at the Grand Teton Mall, the Hampton Inn Idaho Falls hotel gives you easy access to many local businesses, restaurants and popular local attractions. With both Yellowstone National Park and Jackson Hole Mountain Resort just a couple hours drive away, the hotel is the perfect starting point to begin your outdoor adventures. Great-value amenities including free WiFi, free hot breakfast, business center, suite shop, fitness center and indoor pool/whirlpool. 100% Hampton Guarantee. ... more   less 

Additional Information about Hampton Inn Idaho Falls At the Mall

Address: 2500 Channing Way, Idaho Falls, ID 83404
Region: United States > Idaho > Idaho Falls
Price Range: €91 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Idaho Falls At the Mall 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn Idaho Falls Hotel Idaho Falls
Idaho Falls Hampton Inn
Hotel Style:
#6 Family Hotel in Idaho Falls
#7 Business Hotel in Idaho Falls
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Idaho Falls At the Mall staff and other travellers.
1 question
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Questions? Get answers from Hampton Inn Idaho Falls At the Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We really liked our room, room 310, just around the corner from the elevator and no floors above, so quite ideal.”
 of 5 bubbles BillC131, 22 Aug 2016 | Read review
“Top floor is usually quietest for sleeping.”
 of 5 bubbles TheVTK, 14 Jul 2016 | Read review
“Higher floors have less road noise and noise from people and kids hanging out by the pool doors.”
 of 5 bubbles chelsies2016, 17 May 2016 | Read review
“Ask for an upper floor room not near the elevator (always a good plan for any hotel).”
 of 5 bubbles MikeR153, 20 Mar 2016 | Read review
“Room 337 is huge and at end of the hall far from elevator.”
 of 5 bubbles dml8a, 30 Oct 2015 | Read review
5 of 5
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