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BEST WESTERN PLUS CottonTree Inn

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BEST WESTERN PLUS CottonTree Inn
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528 Reviews from our TripAdvisor Community

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Showing 512: English reviews
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Idaho Falls, Idaho
Reviewed 1 week ago

It was a great spacious room with comfortable, nice furnishings. The room was well equipped with nice bed and pleasant equipment. The staff was pleasant and eager to help. My only complaint is that the guest noise from other people in the hotel was uncomfortable and noisy from both upstairs and in the hallways.

Review collected in partnership with Best Western
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Helpful?
Thank 551allank
James S, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thanks for taking the time to comment about our hotel. It is feedback like yours that help us improve and recognize how we can get better. Thanks for the comments about our recent remodel with the newly updated furnishings and beds. I'm sorry to hear that there were other guests that were noisy, as this is hard to...

Coeur D Alene, Idaho
Reviewed 1 week ago

So nice to have front desk staff willing to give three choices as to where one could find a steak dinner close by and then mention where his family goes for steak. We went where his family goes and where delighted with not only the meal, but the service to boot. We appreciate when folks at the front desk take...

Review collected in partnership with Best Western
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Helpful?
Thank topkat2017
James S, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thanks for taking the time to comment about our hotel. It is feedback like yours that help us improve and recognize how we can get better. Thanks for the kind comments about our Front Desk Clerks giving recommendations to you for your dinner. We make sure that they know all the restaurants in the area, so they can...

Reviewed 2 weeks ago

would for sure stay here again, friendly staff, very clean facility. Nice pool and sauna, excellent breakfast. And the front desk staff was so helpful. I guess I need to add some more words for this to go though- words, words, words, some more words, why????

Review collected in partnership with Best Western
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Helpful?
Thank Idahoscud
James S, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thanks for taking the time to comment about our hotel. It is feedback like yours that help us improve and recognize how we can get better. Thanks for the kind comments about how our hotel is very clean, from the nice pool, sauna and breakfast. Once again thanks for the comments about our Front Desk being friendly and...

Kaysville, United States
Reviewed 3 weeks ago

This is a great stay and value for business travel.. Great location to the freeway and nice clean rooms. The Staff was very professional and efficient. The hotel has been recently remodeled and updated.

Review collected in partnership with Best Western
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Helpful?
Thank charleslH8241CK
James S, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thanks for taking the time to comment about our hotel. It is feedback like yours that help us improve and recognize how we can get better. Thanks for the kind comments about how our hotel is a great value for business travel and our location next to freeway. Also the comments about our professional and efficient staff. I...

Mesa, Arizona
Reviewed 4 weeks ago

Convenient location close to the freeway. At first there was a mix up with our room (they didn't have us in a suite which is the room we had booked), however they were able to move some things around and solve the problem. Nothing special but a nice enough place to stay. The breakfast was good with a nice variety....

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Helpful?
Thank robinsjoy
James S, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. I sorry to hear that you had a mix up on the room type you booked, and am glad that we were able to resolve the issue for you. Thanks for the comments about our breakfast and the indoor pool and hot tub. We hope to see...

Calgary, Canada
Reviewed 13 January 2017

BW Cottonwood is a convenient place to stay went traveling South, very handy to the freeway and restaurants. Its nice to have a "hot" hot tub and a pool to relax and work out a bit after a long days drive. An adequate morning breakfast sets the tone for a positive day.

Review collected in partnership with Best Western
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Helpful?
1Thank Ed G
James S, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. It is feedback like yours that help us to make sure we exceed your expectations. Thanks you for the comments about our breakfast and the location right off the freeway and next to some good restaurants. Also thanks for comments about 24 hour indoor heated pool /...

Perth, Australia
Reviewed 13 January 2017

This hotel is exceptional value for the following reasons: >Wonderfully friendly and proactive staff. >Recently renovated rooms and common areas. Niiiiice... >Excellent location. >Small touches such as complimentary lollies (candies), water and fruit. From their incredibly welcoming attitudes to their local knowledge to arranging a free shuttle...

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Helpful?
1Thank Wandering_Rick
James S, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. It is feedback like yours that help us to make sure we exceed your expectations. Thanks you for the comments about our proactive staff. Also thanks for commenting about our recently remodeled rooms and location, to the small things we add to make your staff pleasent. We...

Marshalltown, United States
Reviewed 11 January 2017

Great Staff, they were friendly and helpful. The breakfast was very nice with lots of choices. The room was clean and was very recently remodeled. Pool is open 24 hours/day which is great for those times you are working long hours.

Review collected in partnership with Best Western
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Helpful?
Thank jocelynb472
James S, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. It is feedback like yours that help us to make sure we exceed your expectations. Thanks you for the comments about our breakfast and the choices that you had. Also thanks for commenting about our recently remodeled rooms and how clean they are with the 24 hour...

Calgary, Canada
Reviewed 9 January 2017 via mobile

Arynn at the front desk was amazing. I will stay here again. You guys were busy and Arynn was the only one on shift and he did an excellent job. He kept apologizing for the wait and kept tell us he'll be right with us. We also had a problem with the heat not working and he came up to...

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Helpful?
Thank ChevyGuy77
James S, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel, it is feedback like yours that lets us know how we are doing. Thanks you for your kind comments about Front Desk employee Arynn. I am glad he was able to assist you during your stay and I will let him know how much you appreciated him....

Two Hills, Alberta
Reviewed 8 January 2017

Great staff and friendly and accommodating with requests, very clean room and bathroom, delicious and fresh breakfast with lots of choices, even tough we didn't go to the pool we passed right by it and it looked very clean. The beds were very comfortable and the room was a great size.

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Helpful?
Thank MirelaOlah
James S, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel, it is feedback like yours that lets us know how we are doing. Thanks you for your kind comments about our Great and friendly staff, the very clean room and bathrooms, the breakfast and the comfortable beds. We look forward to your future stays with us. James...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about BEST WESTERN PLUS CottonTree Inn

Address: 900 Lindsay Boulevard, Idaho Falls, ID 83402-1818
Region: United States > Idaho > Idaho Falls
Price Range: €80 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS CottonTree Inn 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Plus Cotton Tree Hotel Idaho Falls
Best Western Idaho Falls
Idaho Falls Best Western
Hotel Style:
#8 Family Hotel in Idaho Falls
#9 Romantic Hotel in Idaho Falls
#9 Business Hotel in Idaho Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS CottonTree Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS CottonTree Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you do not stay in a room with an interior room connecting door and try to get the top floor”
 of 5 bubbles benjamindominics, 25 Aug 2016 | Read review
“We loved our bottom floor room by the door for our pets to go out easily”
 of 5 bubbles bonnief322, 25 Apr 2016 | Read review
“The rooms in the corner, 218, etc, have really close doors in a small 'cubby.' It was wide enough to maneuver with luggage.”
 of 5 bubbles MLE0864, 9 Apr 2016 | Read review
“Right now stay on the third floor. "New" rooms”
 of 5 bubbles CynthiaK302, 30 Jan 2016 | Read review
“Ask for a room near the elevator and a view”
 of 5 bubbles 39ktm, 15 Sep 2015 | Read review
5 of 5