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FairBridge Inn & Suites Idaho Falls

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FairBridge Inn & Suites Idaho Falls
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210 Reviews from our TripAdvisor Community

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There are newer reviews for FairBridge Inn & Suites Idaho Falls
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Showing 206: English reviews
Emmett, Idaho
Reviewed 27 July 2016

While the location was convienient and the hotel is pet friendly, the management needs to seriously think about training their housekeeping staff and incorporating the use of bleach in the bathrooms. Our shower had black mold, pink slime and the toilet seat was broken. So homey and comforting.

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Helpful?
1Thank M P
CinthiaR, General Manager at FairBridge Inn & Suites Idaho Falls, responded to this review

Thank for your staying with us and mentioning the cleanliness issues in your room. We have taken care of that and accessed why the room was skipped from inspection.

utah
Reviewed 26 July 2016

Several things I learned, if you try to check in before 4pm their computer system needs to be updated at 3pm, so if you get there early, like 45 minutes you can't check in. I get it, my bad. I initially had a questionable check in with a desk clerk (don't know her, ring in nose)...she was talking on the...

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Helpful?
Thank earing
Morrison, Colorado
Reviewed 10 July 2016 via mobile

Cons: Pretty much everything. This place was disgusting. Stains on the sheets, dirty bathrooms, and gross carpets. Fridges in the rooms hadn't been cleaned out prior to us doing it for them. All sorts of nasty food and stuff behind the furniture. Breakfast was included, but looked downright unsanitary. Hot tub looked like it would give you a disease. Way...

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Helpful?
Thank ricoch3t
sask
Reviewed 4 July 2016

The hotel is dated but clean and I feel that's all that matters. The free breakfast was good with scrambled eggs,toast,biscuits and gravy,waffles etc. The outside pool was cold but the small kids seemed to enjoy it. The location was well worth the price as the view for the fireworks was next to none as we had a river view...

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Helpful?
Thank happyinsask
Vancouver
Reviewed 2 July 2016 via mobile

This hotel was setup by our tour guide/company. The room was dirty - carpet not vacuumed, toilet seat had stains on it and it smelled horrible. The staff weren't very professional - hanging up right after they answer you and playing on their cell phone. On a positive note, if you need a cheap place to stay and have no...

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Helpful?
Thank lotusgirl0628
CinthiaR, Manager at FairBridge Inn & Suites Idaho Falls, responded to this review

Well... we don't want to be a hotel that will "just do". We truly want you to have a restful night and enjoy staying with us. Our location is superb to the the river and falls and want your overall stay to be perfect. We will look into your observations and get them taken care of today.

Eagle, Idaho
Reviewed 28 June 2016

I guess this hotel is in a "transition period". I am not sure if the new name is FairBridge Inn & Suites or Guest House Inn. We stayed two times, once going out and the second time coming back through Idaho Falls on a 9-day hot rod cruise. Both times we had trouble with our hotel keys constantly, the internet...

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Helpful?
Thank PattyBMeridian_ID
CinthiaR, Manager at FairBridge Inn & Suites Idaho Falls, responded to this review

Thanks for your comment. We do have some on going maintenance throughout the year and so an entrance may be torn up during the day for repair but thank goodness there are eight entrances to the hotel, but may not be the most convenient location to your room... therefore deeply sorry. We do have an early check-in policy but that...

Reviewed 27 June 2016

The room was recently remodeled which was nice, but the bathtub/shower was very hard to get in and out of safely and the water pressure at the shower head was very week. Also the breakfast selection was very limited and what they had didn't look very appetizing. I guess that is why their rates were as low as they are.

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Helpful?
1Thank Rick G
CinthiaR, Manager at FairBridge Inn & Suites Idaho Falls, responded to this review

Thank you for leaving a comment. I will look into our breakfast display and offering throughout the time frame of the breakfast being open to see if we are not stocking it quick enough. We do offer: Belgian Waffles, biscuits and gravy, asst. muffins, hard boiled eggs, yogurt, fresh fruit, asst. cereals and oatmeal.

Reviewed 22 June 2016

It was very nice, good staff. We had a dog and I loved where our room was and how easy it was to get outside. We were close to the pool and faced the back towards the falls. I had planned to go walking on the falls trails as it was so close, but it was too cold for this...

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Helpful?
1Thank Jeana P
Reviewed 21 May 2016 via mobile

Kassie Cain, Assistant GM, did an excellent job handling a problem with our reservation that resulted from a mix-up with Expedia. Accommodations were more than satisfactory. Comfortable bed, spacious room, quiet atmosphere, good breakfast. Great stay.

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1Thank Rae D
Jackson, Wyoming
Reviewed 25 April 2016 via mobile

I must say the staff is very friendly and helpful! However, the hotel is in need of a great big cleaning and updates! There are so many choices for a place to stay in I.F. So do yourselves a big favor and go some place else.

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Helpful?
Thank ApeLC
CinthiaR, Manager at FairBridge Inn & Suites Idaho Falls, responded to this review

Our policy is to have our General Manager or Director of Housekeeping inspect every room before going into service for rent; sounds like we missed a room. Thanks for letting us know so that we can ensure this is happening for every guest every day.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located on the Snake River and jogging path. Two blocks on a paved sidewalk to the Snake River Falls. Gorgeous location. Free Hot Breakfast Buffet. 24-hour hot tub and fitness room. Outdoor Pool, Guest Laundry, Massage Therapist. Restaurant and Lounge. Large King Business Rooms featuring recliner chairs, Executive office chair and refrigerator/microwaves. Large vehicle parking. Pets Welcome. Two acres of grass area for picnics and sports. Conference Center hosting up to 175 people. We offer catering services or bring your own food. Surrounded by restaurants. ... more   less 

Additional Information about FairBridge Inn & Suites Idaho Falls

Address: 850 Lindsay Blvd, Idaho Falls, ID 83402-1820 (Formerly GuestHouse Inn & Suites Idaho Falls)
Region: United States > Idaho > Idaho Falls
Price Range: €55 - €72 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — FairBridge Inn & Suites Idaho Falls 2*
Number of rooms: 125
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Also Known As:
Guesthouse Hotel Idaho Falls
Guesthouse Inn And Suites
Guesthouse Inn Suites Idaho Falls
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Questions & Answers

Here's what travellers have asked, with answers from FairBridge Inn & Suites Idaho Falls staff and other travellers.
1 question
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Spokane Valley, Washington
5 months ago

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Questions? Get answers from FairBridge Inn & Suites Idaho Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is large and our room was quite a walk to the breakfast room. If you have trouble walking ask for one nearer the lobby.”
 of 5 bubbles asSYSter, 16 Sep 2016 | Read review
“get a room overlooking the river”
 of 5 bubbles roam-ID, 28 Jul 2016 | Read review
“if possible ask to see the room you will be issued BEFORE you complete check in.”
 of 5 bubbles 598mp, 27 Jul 2016 | Read review
“124 is near the pool.”
 of 5 bubbles earing, 26 Jul 2016 | Read review
“The wifi was very slow but on a holiday I guess i shouldn't be in the room on the computer”
 of 5 bubbles happyinsask, 4 Jul 2016 | Read review
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