It is suppose to be the best hotel in Lawas BUT its not what I expect it to be. No sofa just a plastic chair and the pillows and mattress covered with plastic sheet underneath the pillows cover and bedsheet which make it slippery and not comfortable. The blanket is irritating. Worst of all only FOUR 220ml cups of water given per day while in quarantine you cannot go out to buy bottle water outside. When I request the usual complimentary TWO 500ml bottle per day, they want to charge additional Rm2.50 per bottle. WILL NOT STAY IN THIS HOTEL EVER
Felt hotel was a little rundown. Everything chargeable even for extra towels. Cannot expect much from a small town hotel although it is a chain hotel in Malaysia. Requested for hair dryer few times and it was never sent to the room.
There are very limited hotel in Lawas and this by far among the best. Situated nearby eateries, the rooms are huge and comfortable. But the breakfast was basic and limited. Plenty of parking in the hotel area. However, the lobby is stuffy with no aircond.
Stayed here 3 nights and 4 days. Location is great. Service is polite. Major letdown is the free breakfast provided-choice was very limited and was a great disappointment. Room itself - second floor shower water pressure was still ok. Third floor shower water pressure was weak. Bed and pillow and blanket was ok. I did not use their wifi. Overall i enjoyed my hotel stay here - it is indeed the best available in Lawas but is a bit pricey comparatively.
Best hotel in lawas town! Polite and helpful receptionist! With a 24 hrs convenient store in the hotel.. simple swimming pool.. nice restaurant.. and even welcoming drinks.. plenty of carparks.. nice room with tv, clean toilet and cold aircond!
Lawas is not a big place so this hotel, located on the fringe is a reasonable 10 min walk from the center. It has lots of parking. The charming lawas river is just across the road. B'fast is OK. Furnishings are dated. However, for the promotion prize of less than 30 USD for a double air-conditioned room, it is a bargain.
I do not have high expectations as I am in a small town and can’t compare the infra and other facilities. You do pay more than other hotels in town as after all this is an established chain of hotel in Malaysia. No doubt facilitates and service are much better. My compliment is that the hotel is in much better shape then my last stay. Room is maintained and water pressure improved, though still have room to improve. WiFi is available but suck. It’s CNY and you expect it will be slow. Staff are courteous but shy. So it’s all depends if you are willing to pay a bit more or put up in the smaller, cheaper shop lot hotel.
The hotels was not as rundown as expected in most small town i stayed. It has a pool and working wifi connection. Basic room amenities such as ironing board, fridge, hair dryer, water heater, toiletries, drinking water are available. Breakfast can be improved in terms of taste quality. Guest service are excellent but housekeeping could not provide toothbrush and toothpaste when requested.
Didn't stay in the hotel but please don't come and eat at their cafe. The food is sucks.. I ordered for the common dishes in sarawak, "laksa sarawak". Waited for almost 1 hour... When they served the food, it's a dissapointment!!!! Not a reccomended place to eat.
The only hotel that well known. The room is very good, clean and comfortable for business or family. The bathroom is clean and big. Very friendly staff. Helpful reception. The restaurant is located at ground floor, with in house band perform after 7pm. The hotel located near to river side. Walking distance to the town, small but got all the basics. Great scenery in the eve.