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Red Lion Hotel Boise Downtowner

556 reviews
#19 of 58 Hotels in Boise
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Traveller (63)
Room & Suite (39)
Dining (4)
Overview
  • Excellent47%
  • Very good30%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“van driver”(47 reviews)
“front desk”(100 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (556)Write a Review
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250
167
75
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167
75
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Show reviews that mention
All reviewsvan driverfront deskclose to downtowndowntown boiseshuttle servicecomfortable roomschecking inwould stay againairport shuttlebreakfast buffetgreat customer servicecoffee makerroom was largehome away from homevery nice hotelgreat roomconvenient location
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1 - 5 of 553 reviews
Reviewed 5 days ago

The rooms were dirty and in need of repair. First room had dirty sheets and broken class in picture frame. Requested and was moved to a different room. This room was dirty, shower didn't drain, sink didn't drain, hair in bathroom, TV and remote didn't...More

Review collected in partnership with this hotel
2  Thank smz66
Response from Beth M, Front Office Manager at Red Lion Hotel Boise DowntownerResponded 4 days ago

We value all of our guests reviews whether good or bad. We truly apologize that we did not meet your expectations on this stay. Thank you for sharing your experience.

Reviewed 6 days ago via mobile

I had plans that got changed last minute and decided to stay in Boise and give myself a little special night, there's only one option, Red Lion Downtown. This place is a Boise Icon and they do a wonderful job accommodating travelers, the customer service...More

Thank Annie_H_ID
Response from Beth M, Front Office Manager at Red Lion Hotel Boise DowntownerResponded 4 days ago

We enjoy hearing reviews like yours, so much. The fact that you have returned so many times over the years and have no complaints is outstanding. Thank you for sharing your experience and for coming back year after year.

Reviewed 1 week ago

Nice above all the location relatively quiet. Especially since there wasn't any restaraunts outside the premises. Tasty. Classy. Driver Toni has always been on time, safe and friendly when I arrive. Van is clean and smells pleasant.More

Thank yellowbus111
Response from Beth M, Front Office Manager at Red Lion Hotel Boise DowntownerResponded 1 week ago

Great customer service is so important to us. We really try to make sure that all of our guests are comfortable in a safe and clean environment. Toni will always make sure that every guest she encounters feels this way. Thank you for taking the...More

Reviewed 2 weeks ago via mobile

I was there for a convention recently and even though I Was not a guest there I was treated like royalty. I had some friends staying there the hotel and everybody decided to go downtown and the Van driver gal I guess her name was...More

Thank KBDOM
Response from PatrickWMcLaughlin, General Manager at Red Lion Hotel Boise DowntownerResponded 1 week ago

Customer service is the best part of what we do for a living, Toni is a great ambassador for the hotel and the city. She wanted to insure your time in Boise was at its best and we gained another guest through service. Thank you.

Reviewed 2 weeks ago via mobile

I frequently travel for work and have stayed at hundreds of hotels. Whenever I work in Boise I stay here. It’s just a few minutes walk or drive from everything downtown. Safe. And rooms are comfortable and updated. I also like the free espresso machine...More

Thank Russell L
Response from PatrickWMcLaughlin, General Manager at Red Lion Hotel Boise DowntownerResponded 1 week ago

We really appreciate your loyalty in staying with us when your travels bring you to Boise. Loyal guests are the biggest compliments we could ever ask for, recognizing our staff by name is also a great compliment. It's nice to know you feel comfortable and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$95 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Boise
#23 Business Hotel in Boise
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Boise
#23 Business Hotel in Boise
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (39)
Dining (4)
Pool & Beach (3)
Questions & Answers
Ask a question
bluesman49
30 May 2017|
AnswerShow all 3 answers
Response from BakerCoChief | Reviewed this property |
I routinely ride the shuttle from the hotel to the airport, great service
0
Votes
rufflife2215
29 April 2017|
AnswerShow all 2 answers
Response from bethmathieson | Property representative |
Yes we do have a pool as well as a hot tub. The pool is outdoor and will open May 15. The hot tub is open year round. Operating hours from 10am-10pm.
0
Votes
Cathy W
1 August 2015|
AnswerShow all 2 answers
Response from Sandibe | Reviewed this property |
Saw someone with a dog but don't know fees.
0
Votes
Room Tips
"Northern view is ok, but there's a strip club to the east side,"
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"Recommend city view side of hotel if in high-rise section, as it's quieter."
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"it would probably be less noisy on a higher floor"
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"Tower rooms are superior and have a balcony"
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