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Holiday Inn Express Boise University Area

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Traveller (32)
Room & Suite (31)
Dining (6)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quiet
Great View
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
Location
Full view
67Somewhat walkable
Grade: 67 out of 100
43Restaurantswithin 1 km
4Attractionswithin 1 km
239Reviews
102Photos
0Q+A
43Room tips
Traveller rating
  • 145
  • 64
  • 19
  • 6
  • 5
Time of year
Traveller type
Language
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  • English
Popular mentions
holiday inn service is always great. I was surprised though that there was no hair dryer. For the amount i paid, i expected it as a minimum to have such amenities. But the cleanliness and staff friendliness wise it was great.
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Response from ChrisV3749, General Manager at Holiday Inn Express Boise University Area
Responded 1 week ago
It's so wonderful to hear that you found the hotel to be nice and clean. We love to hear that the staff members were nice and friendly. I'm so very sorry to hear that you didn't have a hair dryer in your room. That's something we definitely offer in every room. Please except my humble apologies.
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We stayed at this location two years ago and found the hotel to be comfortable and perfect for a one night stay. Not so this time. The bed was so firm it felt like we were sleeping on the floor. The sheets were quite worn and very scratchy. I don't know if it's the quality of
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Response from ChrisV3749, General Manager at Holiday Inn Express Boise University Area
Responded 5 weeks ago
I'm so very sorry to hear that you didn't have a wonderful experience staying with us. We strive to provide a wonderful nights sleep and outstanding customer service. I will definitely go over the linen and make sure that it is in good shape. I will also work with the chemical company to help make sure the washing and dryers are timed correctly. Thank you for letting me know about this. Please come back and see us again.
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We have stayed at this location a few times now and the staff could not be more friendly. They go out of their way to help you and make sure you have everything you need for a comfortable stay. They also have a full breakfast included! Great location if you are heading over
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Response from Chris V, General Manager at Holiday Inn Express Boise University Area
Responded 27 Nov 2018
This is exactly what we strive to hear. It's so exciting to read that the staff members are so out going and friendly. I'm so glad that you love the breakfast and the location. Thank you so much for recommending us. Please come see us again the next time you come to Boise.
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This is one of the best hotels that I have stayed at. The customer service was amazing. We had a large group staying here and they catered to our needs very nicely. The front desk staff was awesome and kind.
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Response from Chris V, General Manager at Holiday Inn Express Boise University Area
Responded 15 Nov 2018
This review is exactly what we strive to hear. I'm so happy the we exceeded your expectations with outstanding customer service. We hope you come back and let us serve you and your group again in the future. You have definitely made my day and I will pass this information on to my team members.
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+2
I am an IHG Spire member. This is the second time I stayed at this hotel. The rooms are nice, clean and comfortable. They could use some updated outlets, USB ports etc. Both times I have gotten a corner room with a nice northeast view. Most staff have smiles, are friendly and
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Response from Chris V, General Manager at Holiday Inn Express Boise University Area
Responded 11 Nov 2018
Thank you very much for staying with us. I'm so happy to hear that you have stayed with multiple times. I'm so sorry that the pancake machine wasn't working properly and the oatmeal was not prepared correctly. I will go over these issues and try to ensure that we do better in the future. We will put out some hot chocolate so we have that available. Thank you for letting me know it will be in the coffee station. Please come see us again the next time you come to Boise.
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Boise, ID HIE -- closet
Boise, ID HIE -- Bath
Boise, ID HIE -- King Room
Boise, ID HIE -- King Bed
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"There are wheelchair accessible rooms."
"We were on 5th floor and it was very quiet."
"River view"
"Ask for a room close to the lobby, it seems to help with the Wi-Fi connection."
"West and south rooms are quieter. Lower numbers on each floor are closer to the elevator."
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PRICE RANGE
US$84 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree club boise hotel boisedoubletree hotel boise
FORMERLY KNOWN AS
Holiday Inn Express Boise Downtown
LOCATION
United StatesIdahoBoise
NUMBER OF ROOMS
159
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