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The Grove Hotel

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#8 of 57 Hotels in Boise
Certificate of Excellence
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1 room 2 adults 0 children
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The Grove Hotel
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620 Reviews from our TripAdvisor Community

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Showing 612: English reviews
Reviewed 18 November 2016 via mobile

Loved this hotel in downtown Boise. The staff were so friendly and accommodating. Room was clean and quiet. Bed was super comfy! Very convenient to everything. They were even able to accommodate a very early check in for me. Next time I'm in Boise, this will be my choice of hotels.

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Helpful?
Thank Andrea R
Steve S, Manager at The Grove Hotel, responded to this review

Hello Andrea R - Greetings from The Grove Hotel - we are writing with our thanks for your nice review, and so glad we were able to host you during your recent Boise visit. Thank you again! - Steve S. The Grove Hotel

white salmon, United States
Reviewed 18 November 2016

Stayed two nights on a business trip, the room was part of a block reserved by my hosts, so the rate was better than surrounding hotels of similar quality. I was greeted at the front desk by a very pretty and enthusiastic manager; Katie...so enthusiastic and friendly I was looking for the cameras. I can honestly say it was the...

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Helpful?
Thank Charlton E
Steve S, Manager at The Grove Hotel, responded to this review

Hi Charlton E - Thank you very much for your recent review of The Grove Hotel. We are thrilled to read your kind words about our exceptional staff (Katie truly is a superstar!) as well as your experience throughout our facilities - we take great pride to ensure each and every one of our guests receive superior service, and top...

Bali, Indonesia
Reviewed 12 November 2016

Very enjoyable. Hotel is in an excellent location. Staff were professional and. very helpful. Bar and restaurant nice with a very good wine selection. I will stay there when I go to Boise next time. We especially liked the beautiful view of the city at night. The pool and fitness center are great. Feel like you are on top of...

Review collected in partnership with this hotel
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Helpful?
Thank katherinesV4394FQ
Steve S, Manager at The Grove Hotel, responded to this review

Hi katherinesV4394FQ - We are thrilled to read your recent review of the hotel, and so glad that you had an opportunity to try out our amazing fitness center & pool area - it truly is unique among typical hotel fitness rooms. Our staff take a lot of pride in providing an exceptional experience for each and every one of...

Franklin, Tennessee
Reviewed 12 November 2016

This was supposed to be the nicest hotel in Boise. Coffee cup in room had not been clean - still had coffee ring and dried coffee on the bottom of the cup. Black hair was in the "clean hand towel in the bathroom. Overall the $300 a night room felt more like a $80 a night room.

Review collected in partnership with this hotel
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Helpful?
Thank rnnorton
Steve S, Manager at The Grove Hotel, responded to this review

Hi rnnorton - We are disappointed to hear that your experience with our hotel was less than acceptable during your visit. We genuinely strive to provide our guests with a high quality experience and clearly did not meet those standards based upon your comments. If you did not already provide us with this feedback during your stay, would you be...

Dallas, Texas
Reviewed 3 November 2016

Stayed here for a wedding for 3 nights. The wedding and recepition was here at the hotel. The rooms were very comfortable and clean. The location was incredible for having a lot of things to do around and within walking distance. Housekeeping was always finished early, when ever we went out for the afternoon, it was always clean when we...

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Helpful?
Thank nmnkno
Steve S, Manager at The Grove Hotel, responded to this review

Hello nmnkno - Thanks so much for your review! We are so fortunate to be located in a thriving and dynamic downtown, and are truly blessed with the best hotel staff in Boise! Our apologies for the confusion about the parking rate - we've now recently added this information to the hotel's new "FAQ" page on the hotel website, and...

Cartersville, Georgia
Reviewed 25 October 2016 via mobile

This was my third stay at The Grove. The staff is always friendly , the rooms are great and have some of the best views in Boise. Best hotel in town. Very convenient to nice restaurants, the Boise Greenbelt, and the parks and BSU.

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Helpful?
Thank TuffAdams
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi TuffAdams, You nailed it! Some of our favorite features of our hotel are also our views, location to restaurants, BSU, downtown and parks and last/most important- we love our team members. We truly have an exceptionally talented team and we are proud of the service they take pleasure in delivering to our guests. Thanks for taking the time to...

Eau Claire, Wisconsin
Reviewed 24 October 2016

We have stayed at the Grove multiple times and it is always a quality experience. Top notch staff, and the rooms are very nice, modern, comfortable. Delightful doormen and front desk people. I prefer a slightly larger bathroom as well as a few thinner blankets rather than just one heavy one. But we ALWAYS stay at the Grove when in...

Review collected in partnership with this hotel
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Helpful?
Thank 779kirkd
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi 779kirkd, Thank you for taking the time to review our hotel. When you're in town next time, if you are able to let the reservation or desk agent know that you'd like to have thinner blankets in your room- we will ensure they are delivered upon arrival. We sincerely appreciate your loyalty! ~Aimee

Boise, Idaho
Reviewed 17 October 2016

This was our 3rd visit to The Grove and we loved it. Our past stays were not so great so this was our last chance stay and they passed. The young man working behind the desk named Michael was very attentive and friendly. He was there the past 2 visits and is very helpful. He is a keeper at the...

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Helpful?
Thank mrscarpenter2011
Steve S, Manager at The Grove Hotel, responded to this review

Good morning mrscarpenter2011 - Thank you again for giving us another chance and for your kind words about your recent stay and our staff. We are truly fortunate to have the best hotel staff around, and are very appreciative of the opportunity to have you with us again. Looking forward to your next stay, and thank you again for taking...

Los Angeles, California
Reviewed 16 October 2016

I originally booked the Rodway Inn in Boise...what a mistake. So I transferred over to the Grove and was so friggin' happy. Nice, clean, new rooms with comfortable beds, room service until 11pm, friendly and helpful staff, and nice city views. It also has a full gym that you can use for free and an ice rink inside of it...

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Helpful?
Thank SurfEscape
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi SurfEscape, We are so glad you switched over to stay with us. Thanks for the great 5-star review. ~Aimee

Pocatello, Idaho
Reviewed 13 October 2016

I enjoyed this stay very much. All staff were professional and prompt in their service. A staff member by the name of Corliss at the front door provided amazing service. It was nice to have knowledgeable staff about the surrounding downtown area. They can go into detail about what is going on in town, activities to attend, and great places...

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Helpful?
Thank tvccjob777
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi tvccjob777, Thanks for recognizing Corliss in your review- I will be sure to share your comments with him and his team so we can all celebrate the win- thank you! ~Aimee

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Centrally located at the heart of downtown Boise, The Grove Hotel offers luxury, elegance, and exceptional customer service at surprisingly affordable rates. ... more   less 

Additional Information about The Grove Hotel

Address: 245 S. Capitol Blvd, Boise, ID 83702
Region: United States > Idaho > Boise
Price Range: €179 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Grove Hotel 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Grove Hotel Boise
Hotel Style:
#15 Business Hotel in Boise
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Questions & Answers

Here's what travellers have asked, with answers from The Grove Hotel staff and other travellers.
2 questions
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5 months ago

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Questions? Get answers from The Grove Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of the rooms are beautiful!! Regardless of the floor number or side of the building, the views are great--mountain AND city, or mountain OR city--either way, they are spectacular!!”
 of 5 bubbles normaj_13, 21 Mar 2017 | Read review
“ask for a room that looks over the plaza as there is a bit of road noise on the street side”
 of 5 bubbles Chirp2lou, 12 Mar 2017 | Read review
“Make sure to request that your room should be cleaned and provided with clean towels.”
 of 5 bubbles 307jamesy, 7 Mar 2017 | Read review
“Valley view might be better than the city view.”
 of 5 bubbles suzannemR2392YO, 6 Mar 2017 | Read review
“If you're from out of town, make sure you have directions!!!”
 of 5 bubbles JediSushiChef, 6 Mar 2017 | Read review
5 of 5