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The Grove Hotel

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#8 of 55 Hotels in Boise
Certificate of Excellence
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492 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Boise, Idaho
Reviewed 17 October 2016

This was our 3rd visit to The Grove and we loved it. Our past stays were not so great so this was our last chance stay and they passed. The young man working behind the desk named Michael was very attentive and friendly. He was there the past 2 visits and is very helpful. He is a keeper at the...

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Helpful?
Thank mrscarpenter2011
Steve S, Manager at The Grove Hotel, responded to this review

Good morning mrscarpenter2011 - Thank you again for giving us another chance and for your kind words about your recent stay and our staff. We are truly fortunate to have the best hotel staff around, and are very appreciative of the opportunity to have you with us again. Looking forward to your next stay, and thank you again for taking...

Los Angeles, California
Reviewed 16 October 2016

I originally booked the Rodway Inn in Boise...what a mistake. So I transferred over to the Grove and was so friggin' happy. Nice, clean, new rooms with comfortable beds, room service until 11pm, friendly and helpful staff, and nice city views. It also has a full gym that you can use for free and an ice rink inside of it...

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Helpful?
Thank SurfEscape
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi SurfEscape, We are so glad you switched over to stay with us. Thanks for the great 5-star review. ~Aimee

Pocatello, Idaho
Reviewed 13 October 2016

I enjoyed this stay very much. All staff were professional and prompt in their service. A staff member by the name of Corliss at the front door provided amazing service. It was nice to have knowledgeable staff about the surrounding downtown area. They can go into detail about what is going on in town, activities to attend, and great places...

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Helpful?
Thank tvccjob777
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi tvccjob777, Thanks for recognizing Corliss in your review- I will be sure to share your comments with him and his team so we can all celebrate the win- thank you! ~Aimee

Boise, Idaho
Reviewed 11 October 2016

It was great besides the fact that a portion of the romance package was forgotten. When I called to ask about where it was I received a breakfast voucher, which was nice but still took something away.

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Helpful?
Thank adamrO2355HZ
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi adamrO2355HZ, Please accept my sincere apologies for missing part of the Romance Package during your stay. We recently revamped all of our packages and my best guess here is that we missed taking care of a new detail. If you have time to give me a call, I'd like to get the details and ensure I get you taken...

Caernarfon, United Kingdom
Reviewed 11 October 2016

The hotel is in a prominent location but it not well marked so it is easy to miss it when driving. We went round the block twice before parking the car to find the hotel on foot. The hotel has only a very small sign and roadworks meant that it was difficult to find the entrance. We had a very...

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Helpful?
Thank Mike-Bucks
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi Mike-Bucks- You are right about the signs and we are working right now to resolve that with the city- new signs are on the way! Thanks for the reveiw and the great 5 star rating! ~Aimee

Indianapolis, Indiana
Reviewed 9 October 2016

I was in Boise for business for several nights. The Grove has a good location downtown, with lots of restaurants, shopping and things to do within a short walk. Most of the staff was courteous, friendly and professional. The bed was very comfortable. However, mediocre design rules. I found the bathroom uncomfortable, with bad lighting. Whoever thinks a towel rack...

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Helpful?
Thank Roadman5420
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi Roadman5420, I am so incredibly sorry for the experience you described here. We know that we don't always get it right and we clearly missed the mark in the manner in which we handled this situation. I won't make excuses or come up with any wild explanations but I hope you'll believe me when I tell you that we...

Hythe, United Kingdom
Reviewed 8 October 2016

This was part of a trip from Chicago through the West heading eventually to the Pacific Coast Highway for the journey south to San Francisco and breaking the journey for a couple of days as we headed to visit old friends in McCall. We also took the opportunity of attending the open air Shakespeare Festival (which was excellent). Our booking...

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Helpful?
Thank 812Richardd
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi 812Richardd, We love hearing that our team was a positive part of your adventure west- thank you!! ~Aimee

Phoenix, Arizona
Reviewed 7 October 2016

Clean room and nice bar down stairs good restaurant I would stay here again on my next stay for sure . Everything is within walking distance . LOVED IT All bars are close by and there is no shortage of entertainment in this town

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Helpful?
Thank karl v
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi karl v, Location is king- and we've got the best location in Boise for sure! Thanks for the great review! ~Aimee

Canada
Reviewed 7 October 2016

Incredibly friendly staff made check in a pleasure. Their recommendation for dinner led us into a great evening in Boise. We were on 13th floor so excellent views and quieter. The rooms show attention to detail, even offering old fashioned amenities such as shoe fits, vanity kits and shower caps! The topper was soap with a hole in the middle...

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Helpful?
Thank janecoad
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi janecoad, We are thrilled to hear the details of what you enjoyed during your stay. It is a great help for future guests to see it through your eyes- thanks for the great descriptive review! ~Aimee

San Diego, California
Reviewed 7 October 2016

The Grove Hotel is a nice venue and in a great location! The view from the balcony was amazing! The rooms are nice and clean. The only thing I was not super impressed by was the gym and the pool (which is owned by a different company).

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Helpful?
Thank X1005ATdebbieh
TheGroveHotelBoise, Director of Sales at The Grove Hotel, responded to this review

Hi X1005ATdebbieh, Thank you for the great review. The Grove Fitness Club & Spa is a large full service athletic facility located on the 5th floor of the hotel and accessible to the public as well as free to our hotel guests. It is indeed owned and operated by another group, but we take great responsibility for making that a...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Centrally located at the heart of downtown Boise, The Grove Hotel offers luxury, elegance, and exceptional customer service at surprisingly affordable rates. ... more   less 

Additional Information about The Grove Hotel

Address: 245 S Capitol Blvd, Boise, ID 83702-7220
Region: United States > Idaho > Boise
Price Range: €146 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Grove Hotel 3.5*
Number of rooms: 253
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Also Known As:
Grove Hotel Boise
Hotel Style:
#15 Business Hotel in Boise
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Questions & Answers

Here's what travellers have asked, with answers from The Grove Hotel staff and other travellers.
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1 month ago

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Questions? Get answers from The Grove Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side have good views of sunset”
 of 5 bubbles charltone, 18 Nov 2016 | Read review
“We were not next to the elevator but I could always hear the mechanisms moving, luckily the opening/closing bells were quiet!”
 of 5 bubbles nmnkno, 3 Nov 2016 | Read review
“Great views.”
 of 5 bubbles 779kirkd, 24 Oct 2016 | Read review
“Ask for rooms facing downtown. If not, you get the construction view.”
 of 5 bubbles mrscarpenter2011, 17 Oct 2016 | Read review
“Try to get a view of facing the BSU stadium.”
 of 5 bubbles tvccjob777, 13 Oct 2016 | Read review
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