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The Grove Hotel

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#8 of 57 Hotels in Boise
Certificate of Excellence
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1 room 2 adults 0 children
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The Grove Hotel
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591 Reviews from our TripAdvisor Community

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Showing 583: English reviews
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Idaho
Reviewed yesterday NEW

For me, the best thing about the Grove Hotel is it's location. It is easy walking distance to several very nice restaurants and bars. They try to be very high class, but it just didn't work for me. My only complaint was the difficulty we had in parking later in the evening when the lot got full. However, if we...

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Helpful?
Thank drtom100
Nampa
Reviewed 2 days ago NEW

Was very nice so much was in walking distance. Didn't even have to use or car. Hotel was clean and the staff was very helpful. Great view from our room. We are excited about coming back in the future.

Review collected in partnership with this hotel
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Thank fillmorejd
Boise, Idaho
Reviewed 2 days ago NEW

As always, The Grove Hotel was very accommodating, especially Cheryl Perry! She goes above and beyond each time we use The Grove Hotel for our Out of Town Guests. We will use the Hotel again and Again! Thank you!

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Thank cheryl_britt
Reviewed 3 days ago NEW

This is an updated review of the Grove; we've stayed here several times and sometimes, things change. This time, while the Grove retains its status as one of the great hotels in the west, we noticed something that had been there all along but that was never so clear as it was this time: the amazing professionalism of the staff....

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Thank abearfellow
Boise, Idaho
Reviewed 3 days ago NEW

Staff was very professional and accommodating. Room was clean and comfortable. Indoor pool was fantastic. The only area of improvements:1) answer the phone! I was unsuccessful making a reservation online, so after THREE attempts by phone with no answer and no answering service, had to drive downtown to make a reservation in person, making me lose the 15% "Book this...

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Thank 562renee
Steve S, Manager at The Grove Hotel, responded to this review

Hello 562renee - Thank you for your review, and the feedback you've provided to us about your recent experience. We sincerely appreciate you sharing this with our team - as we take the information provided in this forum and share it with our team as a training tool and to help us continue to stay focused on our guest needs,...

Los Angeles, California
Reviewed 3 days ago NEW

Very nice room. I have stayed at other Boise downtown hotels, but this is the best. Great staff. Friendly and clean-convenient (Trader Joes across the street, 2 blocks to good restaurants) but why go out for a meal?? The restaurant is relaxing, white table cloths, and truly amazing food. I will be back

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Thank dgreaney
Steve S, Manager at The Grove Hotel, responded to this review

Hi dgreaney - Thank you VERY much for your review! We love reading our guests feedback, and you've warmed our heart with your nice comments, hope to see you again soon! - Steve S. The Grove Hotel

Kuna, Idaho
Reviewed 3 days ago NEW

Very clean room but I wish someone would have told us when we arrived that we could have breakfast delivered if we put our list on the door by 2:00 AM. We got in at midnight, and no one explained anything to us. Thanks. Fran.

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Thank Francine F
Steve S, Manager at The Grove Hotel, responded to this review

Hello Francine F - Thanks for sharing your review with us, and most importantly the issue with the breakfast door hanger. We've just sent a note to our staff as a good reminder about ensuring we are sharing this information upon arrival, so that guests will know about the 2:00am deadline for breakfast service the next day - thanks for...

Kuna, Idaho
Reviewed 3 days ago NEW

Surprised my wife for valentines front desk people and valet were top notch. Front desk person took our luggage up to our room as we were late for reservation at our dinner place. Would go back again in a heartbeat

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Thank karl332
Steve S, Manager at The Grove Hotel, responded to this review

Dear karl332 - thanks for your review, and we are so happy that you chose The Grove Hotel for your Valentine's visit! We love to surprise & delight our guests, and thrilled that you both had a wonderful get-away during your night out! Hope to see you again soon. - Steve S. The Grove Hotel

Caldwell, Idaho
Reviewed 3 days ago NEW

I had the most wonderful service, from Kristy in reservations to Sam in food planning and meeting planning. These young ladies were attentive and helpful. My group was happy to come to Boise in the dead of Winter, and the snow, to find the only requirement of them was to show up to meetings, everything else was taken care of....

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Thank Barbie V
Steve S, Manager at The Grove Hotel, responded to this review

Hi Barbie V - greetings from The Grove Hotel! We too are thrilled that you enjoyed your recent visit to Boise, even during that incredibly long, cold winter spell we've recently had in the city. Thank you for stay, and more importantly your comments about your groups recent stay with us. We look forward to welcoming you back soon, and...

Post Falls, Idaho
Reviewed 3 days ago NEW

The staff is very awesome. I did come across some of the Room cleaners in the elevators and I don't know why but they seemed not happy. I know how hard that kind of job is and I hope that they are happy there. I don't think they get enough praise.

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Thank Traci S
Steve S, Manager at The Grove Hotel, responded to this review

Hi Traci S - greetings from The Grove. Thank you for your time to review our hotel and the staff. We really appreciate your comments, and please accept our apologies if the housekeeping team did not come across as friendly during your interaction - we truly LOVE our team, and know that they do have one of the more challenging...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Centrally located at the heart of downtown Boise, The Grove Hotel offers luxury, elegance, and exceptional customer service at surprisingly affordable rates. ... more   less 

Additional Information about The Grove Hotel

Address: 245 S. Capitol Blvd, Boise, ID 83702
Region: United States > Idaho > Boise
Price Range: €169 - €255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Grove Hotel 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Grove Hotel Boise
Hotel Style:
#15 Business Hotel in Boise
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Questions & Answers

Here's what travellers have asked, with answers from The Grove Hotel staff and other travellers.
2 questions
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4 months ago

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Questions? Get answers from The Grove Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the middle of cities I like high floor room.”
 of 5 bubbles drtom100, 25 Feb 2017 | Read review
“13th floor if you want a suite”
 of 5 bubbles abearfellow, 23 Feb 2017 | Read review
“Rooms facing North are quieter and face the Mountains”
 of 5 bubbles dgreaney, 23 Feb 2017 | Read review
“Clean and comfortable greeted me when I opened the door. Thank you!”
 of 5 bubbles 895barbiev, 23 Feb 2017 | Read review
“Great room that was quiet with a comfortable bed.”
 of 5 bubbles 673LorenW, 23 Feb 2017 | Read review
5 of 5