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Quality Inn & Suites

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Traveller (24)
Room & Suite (18)
Dining (2)
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Overview
  • Excellent29%
  • Very good12%
  • Average18%
  • Poor14%
  • Terrible27%
Travellers talk about
“sausage”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (70)
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LanguageEnglish
19
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All reviewsbreakfast buffetsausagefront desk staffbed was comfortablewould stay here againloungehurricanerefrigeratorcleanliness
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1 - 5 of 69 reviews
Reviewed 2 weeks ago

The staff was friendly however the room was not so great in the cleanliness department. We stayed 2 nights and did not notice until the second nite that food left from a previous guest was in the freezer. Also there was hair in the freezer,...More

Thank pamic0
Response from MasterkeyHospitality, Guest Relations Manager at Quality Inn & SuitesResponded 2 weeks ago

Dear Valued Guest, Thank you for your review. I apologize that we failed to meet your expectations on your recent stay with us. I will address all the negative aspects of your stay with my housekeeping, maintenance, and breakfast staff to ensure that these events...More

Reviewed 3 weeks ago

This place has seen MUCH better days, is getting very old. While my stay wasn't a disaster, I was pretty put off, and would NOT recommend anyone staying there, unless you simply can't afford a decent place. Carpets are badly worn, my toilet ran constantly...More

Thank rollingstoneman
Response from MasterkeyHospitality, Guest Relations Manager at Quality Inn & SuitesResponded 2 weeks ago

Dear Valued Guest, Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. We are trying to update the hotel very soon. We value all guest comments, and will be sure...More

Reviewed 27 November 2017

Coffee grounds in hot water carafe, hot/cold water reversed on the sink, coffee pot spit up on the counter and missed my cup, internet is slow... stay away. Room has a funny smell for a non-smoking room...More

Thank Zach T
Response from MasterkeyHospitality, Hotel Marketing Agency at Quality Inn & SuitesResponded 28 November 2017

Dear Zach, We are so sorry to hear about all of the inconveniences you encountered during your time with us. We truly appreciate your honest feedback. Your comments have been forwarded to all the proper department heads, and will help us to improve our guest...More

Reviewed 25 October 2017

Disgusting! I have never seen a quality inn in this condition. Had no choice since I reserved and the pictures were nothing like what it was when I arrived. The room had broken lamp shade; shower mat had not been removed and cleaned underneath it...More

Thank dlparker99
Response from MasterkeyHospitality, Hotel Marketing Agency at Quality Inn & SuitesResponded 15 November 2017

Dear Valued Guest, Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. We value all guest comments, and will be sure to use them to improve our guest experience. Thank...More

Reviewed 24 October 2017

We were there overnight after 4 weeks away from a hurricane. A busy commercial area and external renovations in progress might have worked against a restful stay. However, the friendly, responsive staff, cleanliness, and unbelievable 5-star resort breakfast buffet exceeded every expectation. We will go...More

Thank Alice A
Response from MasterkeyHospitality, Hotel Marketing Agency at Quality Inn & SuitesResponded 15 November 2017

Dear Alice, Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon!...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$57 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$57 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (24)
Room & Suite (18)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Jeannie W
23 February 2017|
Answer
Response from John J | Reviewed this property |
They have remodeled
0
Votes
Room Tips
"Use another hotel, priceline advertised this hotel as 3-star but it is only 2 star"
Read review
"Do not stay here!"
Read review
"Convenient ground-floor external room with parking space."
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"stay away from rooms 214, 248, 250 and 144"
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