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My wife and I stayed two nights from May 8th-10th and had a wonderful time. The room was immaculately clean, the bed was great, but the best part was the staff. Melinda and Cale made us feel right at home the moment we arrived. We...More
Thank Jaemon M
Response from SandcastleInnMgmt, Manager at Sandcastle InnResponded 16 May 2017
Thank you so much for taking the time to share your experience at our property. We are glad you enjoyed your stay and hope you will come back to visit soon! Your comments about our helpful employees are much appreciated. We will pass them on!
We arrived at 8:30 pm. had called motel that morning to request a ground floor since no elevator. Was told no problem. Was given a top floor room and no one to help lug baggage upstairs. Bathtub had long hairs in it, vanity had 4...More
Response from SandcastleInnMgmt, Manager at Sandcastle InnResponded 17 May 2017
Thank you for taking the time to let us know about your stay. We appreciate your comments and suggestions so that we can improve for future guests. We will be reviewing your input with all employees. Your time and effort are much appreciated.
We called ahead to let the front desk know we'd be late. When we arrived our ground floor room was not ready, so we were given a room on the second floor. Upon entering, we noticed coffee stains on the vanity and hair in the...More
Response from SandcastleInnMgmt, Manager at Sandcastle InnResponded 8 May 2017
We appreciate you taking the time to let us know about your experience staying with us. Your feedback is very helpful and benefits us a great deal in improving our staffing and front desk. The kind remarks about Blair are also helpful. We regret that...More
Very nice Motel close to the beach. Only 4 minutes walk. Staff is friendly. We arrived very early and got a parking tag. We spend several hours at the beautiful beach.
For sure this hotel isn't a Ritz-Carlton but everybody can decide how much money...More
1 Thank Heiko S
Response from SandcastleInnMgmt, Manager at Sandcastle InnResponded 19 April 2017
We appreciate you taking time to review our hotel, and so glad you enjoyed your visit to Tybee. We hope to see you back with us soon.
The location was great! Not far from the beach and shops. I read reviews before going and noticed that some said the rooms were cleaned daily. I stayed two nights and my room was not cleaned following the first night. My trash was full and...More