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Holiday Inn Express Atlanta-Galleria Ballpark Area

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#3 of 12 Hotels in Smyrna
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Holiday Inn Express Atlanta-Galleria Ballpark Area
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112 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Reviewed 2 days ago NEWvia mobile

After traveling for nearly 12 hours with my family we showed up at this location with doors locked only to wait for a clerk to show up 15 minutes later and find out they had no rooms! I had a confirmation number and am a preferred customer. How do you have a verified confirmation but no room held for you?...

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Helpful?
Thank SassyMamaInTheVille
South Bend, Indiana
Reviewed 1 week ago

We stayed here while traveling home from Florida. There was nothing available right off of I75. This is not located far off the highway at all. We arrived very late on St. Patrick's Day and was checked in by Patricia who was very nice. The decor is very modern and unusual. The room and bed were comfortable. Everything was very...

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Helpful?
Thank heckamom
FrontDesk_GM, General Manager at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

We can not thank you enough for your excellent review! It makes our day knowing that we were able to provide clean, comfortable and easy to get to accommodations that made your long drive more manageable. Thanks for noticing our modern decor, we hope it helped create a friendly relaxing atmosphere. It is also awesome to know that you found...

Montgomery, Alabama
Reviewed 7 February 2017

My husband had business in Atlanta and the boys and I tagged along. We were very impressed with the property upon arrival. The room was nice and spacious. There was plenty of room for our rambunctious boys. There was an issue with the functioning of the tv and someone was there to take care of it within minutes. We then...

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Helpful?
1Thank nyreedawn2017
Jessica D, Social Media and Guest Relations at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Thank you for taking the time out to write a review and for choosing our hotel for your recent stay with us. We apologize for any inconvenience the shower head and lack of space for your clothes caused you. We do appreciate the kind words about our staff and we will be sure to share how much of an impact...

Whitby Ontario Canada
Reviewed 29 January 2017 via mobile

I stayed here for two nights. The staff were friendly and approachable. The room was Clean. The bed was Comfortable. Hot water and good towels. Easy access off interstate. This is An ideal spot, I will definitely to this location.

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Helpful?
Thank Mark W
Miami, Florida
Reviewed 28 December 2016 via mobile

Service at this hotel was excellent super fantastic customer service the best I would recommend this to everyone never been first time in Atlanta my day was wonderful can I save more the breakfast superb hot on time I want to thank the people at the customer service for Darryl,Trey and Pamela thank you for making our stay the best...

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Helpful?
Thank maru050
Jessica D, Social Media and Guest Relations at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Wow! What a wonderful review. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We appreciate your kind words about our staff members Darryl, Trey and Pamela. I will be sure to pass on your kind words as they take their jobs very...

Littleton, Colorado
Reviewed 13 December 2016 via mobile

We stayed at your hotel the first weekend in December, we came in on Thursday night, December 1st. We were greeted by Eric at check in and we're impressed with his friendliness and his profession. We had reserved 3 rooms for 6 people and had no difficulty with check in, we were even able to transfer all of our card...

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Helpful?
Thank peggywait
Jessica D, Social Media and Guest Relations at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Thank you for the amazing review Peggy. We appreciate you taking the time out to tell us about your stay with us and for choosing our hotel. We are so pleased to hear you enjoyed your stay with us and Eric was able to get you the points you needed for your stay. I will be sure to pass on...

Portland, Oregon
Reviewed 16 November 2016

This hotel is just off the highway, and is centrally located. Panda Express is just behind the hotel, The Wing Factory is across the road (walkable and safe), Applebees is just down the hill. The hotel is less than half a mile from the new Brave's stadium. The Cumberland Mall is just up the road also. This hotel houses a...

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Helpful?
Thank juju_magoo
Jessica D, Social Media and Guest Relations at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Thank you for taking the time out to write a detailed review of your recent stay with us and for choosing our property, Juju_magoo. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are so incredibly pleased to hear that you had an enjoyable stay with us and we definitely appreciate...

Cullman, Alabama
Reviewed 31 October 2016

Stay here often and have always had a clean room with a comfortable bed. Trey is one of the best front desk people to deal with. Breakfast is always set out on time. If your in the area highly recommend staying here.

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Helpful?
Thank jaysonburnett
Jessica D, Social Media and Guest Relations at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Thank you for choosing our hotel and taking the time out to write a review on your recent stay with us. We appreciate the repeat business and we're glad you always have an enjoyable stay. I will be sure to let Trey know the kind words you had to say about him since he does go above and beyond for...

Santa Cruz, California
Reviewed 23 October 2016

This hotel offers everything you need for a comfortable stay. the rooms are clean, modern and the breakfast is what you expect when staying at a holiday inn express - good and plentiful. It also offers easy access to two major freeways: 75 and 285.

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Thank 72traveler408
Curacao
Reviewed 13 October 2016

The choice for this Hotel was a random, last minute and adhoc one. In need of getting out of the path of hurricane Matthew, while being in a Resort in Orlando with a large family party, we were looking for a place to stay. Most Hotels around the Atlanta area were booked full. The reservation of the rooms went smooth...

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Helpful?
Thank Iky63
Management response:

Thank you for the detailed feedback regarding your recent stay with us. We are first and foremost glad that you made it safely to Atlanta and out of the path of Hurricane Matthew. We hope that you were able to avoid damage to any property or items you had back home. We are so pleased to hear that with all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Atlanta Galleria-Ballpark Area hotel is nestled in the bustling Cobb Galleria and Cumberland Area of Smyrna, just 10 miles northwest of Downtown Atlanta, and 30 minutes from Hartsfield Jackson Atlanta International Airport 'ATL'. The hotel is surrounded by several office towers that house such major companies like Home Depot, IBM, Lockheed Martin and RaceTrac. Just a mile away is Cobb Galleria Centre, a world class convention center adjacent to the Cobb Energy Centre featuring concerts, comedy shows, opera, and ballet. Shopping can be found half a mile away at Cumberland Mall. From a quick meal to a sophisticated dining experience in Atlanta, these can be found nearby our Holiday Inn Express Atlanta NW Galleria Area hotel. Atlanta's hottest attractions such as the Georgia Aquarium, World of Coca Cola, Centennial Olympic Park, Six Flags over Georgia, and White Water Park are minutes from the hotel. After a day of business or adventure, the Holiday Inn Express Atlanta NW Galleria Area hotel has first class amenities awaiting our guests like elegantly appointed guest rooms, free high-speed Internet, free hot breakfast buffet, seasonal outdoor pool, flexible meeting space, business center, sundry shop, an expanded fitness center with next generation equipment and a private yoga area. ... more   less 

Additional Information about Holiday Inn Express Atlanta-Galleria Ballpark Area

Address: 2855 Spring Hill Pkwy SE, Smyrna, GA 30080 (Formerly Cobb Galleria Inn)
Region: United States > Georgia > Smyrna
Price Range: €117 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Atlanta-Galleria Ballpark Area 2.5*
Number of rooms: 139
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Also Known As:
Cobb Galleria Hotel Smyrna
Holiday Inn Smyrna
Holiday Inn Express Smyrna
Smyrna Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Atlanta-Galleria Ballpark Area staff and other travellers.
2 questions
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Atlanta, Georgia
11 months ago

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Questions? Get answers from Holiday Inn Express Atlanta-Galleria Ballpark Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the backside of the hotel are quieter.”
 of 5 bubbles juju_magoo, 16 Nov 2016 | Read review
“top floors are a bit quieter”
 of 5 bubbles RoadScholar0411, 24 Aug 2016 | Read review
“Vanity/sink needs some type of way be separated from the rest of the room.”
 of 5 bubbles jamiecobb84, 26 Jul 2016 | Read review
“Be sure to clean the filters in the a/c units. ”
 of 5 bubbles brandonm127, 11 Jul 2016 | Read review
“Sink was outside the bathroom.”
 of 5 bubbles Napsterthecat, 16 Jun 2016 | Read review
5 of 5