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Quality Inn Richmond Hill

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Quality Inn Richmond Hill
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56 Reviews from our TripAdvisor Community

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Showing 56: English reviews
West Babylon, New York
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I was reluctant to stop here but it wasn't bad. Rejected this place 2 years ago. But everything was booked and we gave it a 2nd chance. It was reasonably clean. Yucky carpet and chair, but the beds were clean, bug free and comfy. Very nice full breakfast. Lots of choices. Ok in a pinch. Fair price

Helpful?
Thank Lonnie M
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for this kind review and giving us a 2nd chance. We are happy to hear you found the beds to be clean and comfy, enjoyed the breakfast, and the price was affordable. Your comments have been discussed with the management team and maintenance team to ensure the issues you described are corrected. Again, we thank... More 

Concord, North Carolina
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Stayed for my Birthday weekend, due to Savannah hotels being out of our budget. But this hotel still charged $100 a night and it was just gross. The front desk area was run down and it smelled like cigarette smoke even though there was a no smoking sign. It also just smelled bad like a public bathroom. Our room was... More 

Helpful?
Thank heathermichael85
MasterkeyHotels, Marketing Agency at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We are sorry for the inconvenience you experienced during your stay with us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We... More 

Olten, Switzerland
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 October 2016

a nice place for a stop. pool area is clean and nice. if you want to go for a beer...there is a sportsbar next to it. we had a quite nice meal-but the waitress was realy a bit....sorry leazy...... she had nothing to do but did not take a way the empty dishes even she past us 10 times with... More 

Helpful?
Thank Flocke2013
MasterkeyHotels, Marketing Agency at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest, Thank you for the candid feedback for our property. We are happy to hear that you enjoyed our hotel amenities. We provide superior customer service to satisfy guests needs. We apologize for the inconvenience that occurred. We would be happy to serve you again soon. Regards, Management Team at Quality Inn Richmond Hill More 

Tampa, Florida
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 October 2016

At first glance the property does not look too bad. Ok ya it's a little dated on the outside; but how bad can it be when it is 11 pm and you have been on the road all day. Person who checked us in was nice and allowed us a late check out. We open the room, and there is... More 

Helpful?
Thank Waterskibumfl
MasterkeyHotels, Marketing Agency at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to post a review. I apologize for the inconvenience that you experienced during your stay with us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as... More 

New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 October 2016 via mobile

Hurricane Matthew's visit was the reason we stayed at this hotel. It is obviously in the process of a major update. We hope their views on customer service do not change, as the entire staff was wonderful to everyone. Even with the power out they, and the management of Snazzys Wings, ensured each guest was fed and as happy as... More 

Helpful?
Thank Irishgirlie78
MasterkeyHotels, Marketing Agency at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest, We are truly ecstatic to receive such a wonderful review for our hotel. We are thrilled that you were impressed by both by our product and service at Quality Inn Richmond Hill. We do strive to ensure all of our guests needs are met providing superior customer service. As service from the heart is our key focus,... More 

Swannanoa, North Carolina
Level Contributor
133 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 15 September 2016

Ok as an overnight stay when moving from FL to NC. Proximity to Interstate wasn't a problem with noise. Service and room good for the price. Only real let down was the breakfast area. It needs a serious refurbishment.

Helpful?
Thank Paul E
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for providing us with feedback from your recent stay. We are happy to hear that your stay was comfortable, but we apologize for the inconvenience you experienced in the breakfast area. Your comments have been shared with the management team and they are looking into the matter, in an effort to remedy the issue in... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2016 via mobile

There is only one good thing about this place and it was the guy that greeted us at the front desk. This place smells like smoke, there is mold in the bathrooms, I can't sleep because people are loud still at the pool and it is after 10. We literally Lysoled everything. Never coming back here.

Helpful?
Thank Brice H
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. It's pleasing to know the front desk staff was friendly, however we are very sorry to hear that you did not have a completely satisfying visit at our property. The management team reviewed your comments and have taken appropriate actions to correct these issues.... More 

St. Petersburg, Florida
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 August 2016

This was an average stay. Unfortunately I could not get a room where I could park in front. That being said, I was on the ground floor and only 2 doors away from a parking spot. The room was clean and the bed was comfortable except for those stupid mini pillows. The only beef I really have is the location... More 

Helpful?
1 Thank Lyn A
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for providing us with feedback from your recent stay. We are glad to hear that you found the room clean and the bed was comfortable, but we apologize for any issues you experienced during your time with us. Your comments have been communicated to the management team and they are looking into the issues you... More 

Port Royal, Virginia
2 reviews
Reviewed 23 July 2016 via mobile

Horriable stay my wife got maybe 1 hr sleep. I got maybe 3. Kids screaming at all hrs of the night, ac unit was very loud smelled like it had never been cleaned (serviced). It was so stuffy in the room it was hard to breath. There a couple bugs couldnt tell if they were water bugs or roaches. The... More 

Helpful?
Thank gassettstone
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We are very sorry to hear that you did not have a completely satisfying visit at our property. The management team and the entire staff have reviewed your comments and have taken appropriate actions to remedy the issues you described. Again, we are terribly... More 

1 review
Reviewed 16 July 2016 via mobile

We just needed to get sleep for the trip home...horrible! Plugs in the room were so old our stuff wouldn't even stay plugged in, people drinking and walking passed our door being loud...horrible one of the worst we have stayed in! Not very clean...my daughter laying in bed and an ant was climbing on here!

Helpful?
Thank DeAnn C
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for taking the time to provide us with feedback regarding your most recent stay. Sorry to hear you did not have a completely satisfied stay. We do apologize for any inconvenience caused by other guests. Your comments have been shared with the management team. We greatly appreciate your feedback, as it helps us to improve... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly refurbished Quality Inn - Richmond Hill - our friendly front desk associates are standing by to provide an exceptional hotel experience at an exceptionally competitive price.We are directly located on exit 87 off I-95. Our rooms welcome our guests with newly renovated carpet,bedding,furniture, microwave, mini fridge and flat screen TVs.Designated pet friendly rooms and walking area are available as well!Our complimentary breakfast bar features a plethora of healthy options, as well as traditional break fast foods such as eggs, hot meats and fresh waffles.Our fitness center offers new equipment and our pool features numerous fun activities for the whole family. We offer weekly and contractor rates for long term stays. Savannah's historic district is easily accessible through I 95 N to I 16 E for fabulous sight seeing without paying high hotel rates.Next door, Snazzy's Hot Wings and Sassy Things offers a great menu :seafood, burgers and - of course - wings and pizza as well as an extensive brew menu and 48 TV's to watch any sports events worldwide. The hotel/restaurant combination on site combined with our fun pool and games area is uniquely suited for family reunions. A banquet room is available at the restaurant for family reunion banquets. We are looking forward to provide our guests with an enjoyable hotel stay! ... more   less 

Additional Information about Quality Inn Richmond Hill

Address: 4300 US Highway 17, I-95 & US 17 (Exit 87), Richmond Hill, GA 31324-3307
Region: United States > Georgia > Georgia Coast > Richmond Hill
Price Range: €56 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Richmond Hill 2.5*
Number of rooms: 80
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Also Known As:
Quality Inn Richmond Hill Hotel Richmond Hill
Richmond Hill Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Richmond Hill staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Quality Inn Richmond Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bed was very old and saggy. Very uncomfortable and disappointed with my stay. No sitting chair, just a low club chair. Unacceptable, my husband had to sit on the corner of the table with the phone to watch TV.”
 of 5 bubbles barbarav105, 3 May 2016 | Read review
“Courtyard facing rooms have more noise from the lounge.”
 of 5 bubbles evelync253, 18 Mar 2016 | Read review
“Rooms in front of the pool offer the best views, however, they are noisy.”
 of 5 bubbles RickR499, 8 Mar 2016 | Read review
“Bring a power strip if you have devices, hardly any receptacles in the two rooms I stayed in. Otherwise, a very nice place for a stop ever.”
 of 5 bubbles 696MikeA696, 20 Feb 2016 | Read review
“Quality Inn is normally a hotel that I would be happy to stay and would meet my specifications. But this one is an exception! I would not recommend stopping here for the night. ”
 of 5 bubbles Frey44654, 18 Feb 2016 | Read review
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